Ratings based on 16 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Quality hotel right in the main townPosted Nov 6, 2015
Pros: Location, personal service and quality of accommodation
Franschhoek is a great place to spend a few days....wine tour (we did it on Horseback which was great), great shops and restaurants...(roca's overlooking the town was awesome!) and the hotel is right there...excellent personal service and advice on local visits and restaurants, and superb suites with personal plunge pool. Belgian chocolate shop close by does a great chocolate making demo and makes delicious chocs....
for Couplesby Natasha from pretoria
romantic getawayPosted Aug 31, 2015 on Hotels
We had the most amazing stay at the Last Word. The staff were friendly and very professional. The room was clean and welcoming, the small details such as fresh flowers and fruit and a romantic candlelit turndown on our last evening will always make us remember our stay very fondly!
for Couplesby David from Dublin Ireland
A Fitting Title - A Real GemPosted Aug 4, 2015 on Hotels
This is a real hidden gem . From the moment Franklin the manager welcomed us we knew we were going to enjoy it . Newly decorated and renovated it is modern u fussy relaxed decor ; coupled with a hundred extra touches that add to a great sense that you are their honoured guests . Tiny purple flowers subtly placed on the towels and toilet rolls , the welcome letter laid on the bed , the beautifully laid out bath robes on our return and the little surprise ramekins of mousse for our enjoyment on returning to the room in the late evening only added to the impeccable service . Drinks were all inclusive and sherry already decanted on a small side table in the room and an incredibly well stocked fridge and drinks cabinet made us wish to linger long after checking in Breakfast was as you would expect a gastronomic delight - Having taken a chance we cannot recommend The Last Word Highly enough
for Couplesby Jaco
Posted Jul 30, 2015 on Hotels
for Couplesby Graham from Cape Town
Fabulous weekend AwayPosted Jul 18, 2015 on Hotels
Room fantastic and big so too the bathroom, good quality linen on beds Staff were excellent and very friendly. Facilities exactly as advertised
for Couplesby Lesley from Cape Town
Pure decadence!!Posted Jun 2, 2015 on Hotels
Loved the personal attention & detail. Bliss!!!
for Familiesby A verified traveler
Your Own Estate - Franklin is amazingPosted Jun 1, 2015 on Hotels
Franklin provided the most outrageously exceptional service - he was a ninja! Whenever we needed anything, he would already be there with an answer. The Last Word consistently delivers an experience where you feel as if the estate is your own with full staff.
for Couplesby A verified traveler
A must do!!!Posted Jun 1, 2015 on Hotels
Intimate setting. Great service.
for Couplesby Hussein from cape town
local weekend tripPosted May 8, 2015 on Hotels
hotel room was excellent; room facilities were at the right level for a 5 star establishment, with little surprises like fresh crème brûlée instead of chocolates on turn-down; breakfast was good but only at about the level of a 3-star hotel; parking was tight - i just made it into the last spot available
for Couplesby Jane from UK
OutstandingPosted Apr 21, 2015 on Hotels
We stayed here for a quick overnight break in Franschoek. The hospitality here was outstanding with no small detail overlooked.The accommodation is beautifully appointed and immaculate throughout and Conrad and his staff were warm and welcoming. We would certainly stay here again if we had the opportunity, and highly recommend it.