Ratings based on 249 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Fire alarm battery was low and kept bleeping.

Posted Mar 20, 2017
Despite calling about the low battery it took nearly 2 hours before they removed it at midnight. They did replace this the next day. Poor maintenance. This should not have happened.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

A must!!

Posted Jan 31, 2017
Pros: Everything!
Cons: None!
Location: Wonderful wineries and fantastic drives
Brilliant..this hotel is a must! The owners take great pride in welcoming and continuing to make you feel special. The food is delicious and the meal at night was fantastic!
2 out of 5
by A verified traveler

Lost its way

Posted Jan 2, 2017
Stayed at this hotel in February , rated it 4/5 now can only give it 2 that's for location, still nice hotel , recent refurbishment poorly done senior management need retraining lost there way ,( one person doing the job of seven , seven doing a one man job shambles , plastic glasses around pool area were not up to standard badly stained ,look else were for the moment
3 out of 5
Recommended
for Everyone
by A verified traveler from Kent UK

Lots to do on historic wine farm

Posted Dec 24, 2016
Pros: Good family activities - Segway tour and Eagle encounters are awesome. These are contracted out and you pay direct to the Segway or Eagle people.
Cons: Senior management need to get in there and make sure things get done properly.
Location: Lovely comfortable facilities within easy drive of Stellenbosch.
Lovely hotel in great location let down by lack of attention to detail by management. The maids and waiters are lovely people, very friendly and would do anything for you. Service is slow. But management should not let towels run out by pool two days in a row in peak season. No one is checking room refresh and turn down service. Completely random as to whether room would be serviced.
3 out of 5
by Colleen

Nice hotel, good location

Posted Dec 22, 2016 on Hotels
Comfortable stay. Room was very close to hotel restaurant and the African music night's music was quite loud on the bathroom side. The room is neat and clean and bedding very comfortable and coffee and tea available in the room. The hairdryer did not fit into any of the wallplugs (or there was no adapter). The room service was excellent with a golf car on beck and call to take us anywhere on the grounds if we did not feel like walking. The window frames are in need some maintenance work. The hotel is very old. Overall I had a nice comfortable stay and with all the restaurants, tasting room, health spa and amphitheater on site and routes to run and walk there is plenty to do. For the price though I do think there is strong competition in the Franschoek/Stellenbosch/Paarl area which are less touristy and very beautiful.
5 out of 5
by A verified traveler

Solo weekend break, beautiful hotel, service mixed

Posted Dec 15, 2016 on Hotels
Good location, beautiful room, comfy beds. Food in the main hotel restaurant was delightful, beautifully presented and cooked. Service at the Hoghouse restaurant was very poor. Had to wait 35 mins before being given a menu and asked if I wanted a drink. The staff at the restaurant during the day on a Monday seemed untrained, with little idea about Customer Service. So if you want to stay here for the environment and location I can highly recommend it. If high levels of staff service are important to you, I would book elsewhere.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 6, 2016 on Wotif
Great for family holidays and little kids. Will come back again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
5 out of 5
by A verified traveler

An Amazing Place

Posted Nov 28, 2016 on Hotels
This is an extensive property, with a working eco farm and winery. Amazing art collection, delicious wines, and so many activities to explore all a short walk from the room. I would highly recommend this as your base for exploring Stellenbosch. Looking forward to visiting again...
5 out of 5
by A verified traveler

Lovely atmosphere in this Winery setting.

Posted Nov 18, 2016 on Hotels
Enjoyed staying at The Spier, this was my 3rd visit. Very friendly staff and good quality food. Although room was a good size and the bed was comfortable the desk and seating was not particularly comfortable. The wifi was OK but not brilliant for downloading much beyond e-mails, large files were very slow.