Ratings based on 29 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Perfect place in wine region

Posted Jul 10, 2016
Pros: Breakfast was the best start in the morning and a great setting in the hotel.
Just a lovely place 20min form the CBD of Cape town. Great setting and very clean and modern rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan, United States

Stellenbosch Hotel March 2016

Posted Mar 16, 2016
Pros: Location, comfort and friendly staff.
Location: Close to restaurants and shopping.
This hotel is cozy and very comfortable. The staff was so friendly and helpful. They had everything ready upon our arrival: adjoining rooms and roll away beds as requested. The breakfast was delicious and the hotel is within walking distance of everything. Secure underground parking was a plus!
Comment from Hotel Management
Mar 30, 2016 by Manager, Hotel Management
Dear Anonymous, We are happy to learn that you enjoyed your stay at The Stellenbosch Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Ojai CA

great location in center of cool area

Posted Jan 12, 2016
Pros: Location and the food
Cons: parking though they made it as good as they possibly could.
Location: In the center of south Africa's wine district. You must get with the hotel for winery recomendations but also range out to visit the countryside.
Wonderful, the staff though a little inexperienced was very eager to please.
4 out of 5
Recommended
for Couples
by A verified traveler from Southampton, UK

Good location in town centre.

Posted Feb 1, 2015
Pros: Spacious and comfortable room, very good reception staff, very good breakfast, safe underground parking on site.
Cons: Unfortunately the hotel's restaurant and bar were closed for renovations during our stay.
Location: Stellenbosch is a lively, attractive town with good restaurants. Excellent walking tour, from the Museum. The University's Botanic Gardens.
We spent two enjoyable nights at the Hotel, which is well located for restaurants, attractions, etc.
Comment from Hotel Management
Mar 12, 2015 by Crystal Schmidt, Hotel Management
Dear Alan, Thank you for your comment and for choosing The Stellenbosch Hotel. I am glad that you enjoyed your stay with us and that you enjoyed the restaurants and attractions that are nearby. We look forward to welcoming you back to The Stellenbosch Hotel in the near future. Kind regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from san fransisco

I loved it!

Posted Jan 16, 2015
Fantastic location and staff. Easy parking. I don't want to add anything more. You are being greedy.
Comment from Hotel Management
Mar 12, 2015 by Crystal Schmidt, Hotel Management
Dear Valued Guest, Thank you for your comment and for staying at The Stellenbosch Hotel. I am glad that you have enjoyed your stay and that our staff has gone the extra mile to make your stay an enjoyable one. Once again, thank you for sharing your feedback with us and I look forward to welcoming you back at The Stellenbosch Hotel. Kind regards, Hotel Management
1 out of 5
by Julia from U.S.

Very unpleasan experience.

Posted Feb 15, 2014
Cons: Honesty! And a lot of other things.
We arrived at the hotel in the late afternoon, expected a nice classic hotel. However, when we tried to check in at the reception, it had no stuff, we waited for a little while to be checked in. Get up to our room, we were shocked by how small the room was and it looked completedly different from the Cape Dutch room we booked on expedia.com. We then found out we got a Classic room and only one room is the Cape Dutch room in the entire hotel. As you can't see from the photos, the Cape Dutch is a much bigger and nicer room than the classic room. The classic room we stay in could only fits in a double bed, a small table and a tea set. There was barely space for our two small suitcases. We were very dissapointed, and the hotel staff didn't care much about it. The hotel staff justfied their room switching trick with the reason that there aren't enough Cape Dutch rooms, and these two types of rooms have the same rate, so it was fair for them to switch you around. Basiclly, they put up nice photos to trick people to book with them. Even if you are not satisfied when you see the room, you can't really get a refund, because it will be to late. The breakfast was not good either, not very fresh, and lack of choices.With the rate we paid, we could had gotten something much better than we got here. The hotel is deceiving, everything about this hotel is second grade. We will not recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by ron from Merritt Island, FL

Convenient location and great staff

Posted Feb 7, 2014
Pros: Location within a three block radius of a grocery store, the post office, banks and numerous restaurants.
Location: See above
During my stay I found the entire staff, from front desk to housekeeping to the restaurant, both accommodating and helpfull. From finding a restsurant to eat at on Christmas night to recommending wineries to booking a golf course tee time the were spot on.
4 out of 5
Recommended
for Everyone
by Dr. R.M.

Lovely hotel in the heart of Stellenbosch.

Posted Nov 11, 2013
Friendly and helpful staff. Excellent service and food in the hotel's restaurant Jan Cats. Pretty and spacious rooms and comfortable beds. Parking can be a problem in the evenings in their carpark so park early.
4 out of 5
Recommended
for Everyone
by Richard from Santa Rosa, CA

Good place to stay in Stellenbosch

Posted Mar 28, 2013
My wife and I stayed here for 2 nights this March 2013. We had a good stay. We choose this hotel because it is right in the middle of Stellenbosch. We liked the location. You walk out the door and you are right in town. This is an older hotel however it is well kept. It has older hotel tendencies. If you are looking for something new this is not the place. We liked the old vibe of the place. We had good dinners on the outdoor patio right on the street. The breakfast was very good and fresh. The underground parking made our visit much easier and it was simple to retreive and park your car. The staff was very attentive and pleasant. We would stay there again.
3 out of 5
by A verified traveler

It gives a B&B rather than a hotel vibe.

Posted Jan 4, 2012
Too "quaint" for my taste. Fine for travelers who consider themselves romantic and alternative, but I'd rather have a room big enoug to walk upright.