Ratings based on 234 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff and facilities

Posted Jan 6, 2017
Pros: Staff, restaurants, spa, gym, pools, and the rooms (Executive Suite) were all very good.
Cons: Nothing comes to mind
Location: Close to downtown and a short walk to V&A waterfront. Shuttle made it seem even closer.
Spent Christmas and New Years at the hotel, really enjoyed our time there. Great spa, gym, pool and restaurant facilities. Shuttle to and from V&A was very handy and made it feel like it was much closer.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

An awesome stay in an awesome city

Posted Nov 13, 2016
Location: Location was great as my husband was participating in a medical,conference just across the road. The hotel shuttle ran very promptly to take go to t
Suffice to say that The room had a splendid view of the docks and the Table Mountain. Also it faced the metropolis tower. In the morning it was a breath taking sight.
4 out of 5
Recommended
for Everyone
by A verified traveler from nogales az

great location...friendly staff

Posted Nov 4, 2016
Pros: location and price
Cons: staff slow to response
Location: all the mayor attractions nearby
room comfortable...great view...super nice bed...tasty breakfast with many options...free shuttle to waterfront...friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Seychelles

Nice, well located

Posted Oct 11, 2016
Pros: location
Cons: Car Parking
Location: Plenty shopping and restaurants
Nice, well located hotel & pleasant staff. Plenty restaurant around and all within walking distance
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice modern hotel

Posted Sep 18, 2016
Cape Town, lots to do, from wine tasting to Table Mountain and the Cape of Good Hope; all excellent experiences.
Comment from Hotel Management
Sep 19, 2016 by Florencia, Hotel Management
Dear Mr. Hans Thank you for taking the time to give us feedback regarding your recent stay with us, we are delighted that you had a good time in Cape Town. We look forward to welcoming you back to The Westin Cape Town in the near future. Kind regards, Florencia
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Wonderful hotel, excellent location for Conference

Posted Sep 5, 2016
Pros: Its position, regular free shuttle bus to Waterfront, spacious lounge and bar, convenient restaurants
Cons: Nothing
Location: Waterfront has excellent shops, port cruises, and museums
All facilities that one could want, superb staff, terrific catering.
Comment from Hotel Management
Sep 6, 2016 by Florencia, Hotel Management
Dear Margaret, Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us again. Thank you for making time to convey your feedback and we are very happy that you have enjoyed both your stays with us. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Florencia
5 out of 5
Recommended
for Everyone
by A verified traveler

Exudes exquisite style

Posted Aug 22, 2016
This is a exceptional hotel that services mainly the CTICC. Not necessarily the main tourist hotel of Cape Town, but that I think adds to its exclusivity and overall style and comfort.
Comment from Hotel Management
Aug 24, 2016 by Florencia, Hotel Management
Dear guest Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy to have created a delightful experience. Thank you very much for your feedback we look forward to welcoming you back in the near future Be well, Florencia
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Capetown

Posted Jul 27, 2016
Hotel located across the street from the convention center where I attended a professional conference, bed was comfortable, clean bathroom, room was quiet except for some audible sounds & conversation from adjacent rooms. Hotel near the waterfront; enjoyed the free shuttle to Waterfront; Table Mountain & Robben Island day trips are easily arranged. The staff are most hospitable, helpful. Although it is a long trip from the West coast, the brief opportununity I had to experience Capetown was well worth the long flight. I plan to visit again for a much longer stay.
Comment from Hotel Management
Jul 30, 2016 by Florencia, Hotel Management
Dear Anonymous, Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy that you've had a memorable stay with us. Thank you for making the long journey to come and explore our beautiful city. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Florencia
5 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK

Can'g go wrong here. Perfect location

Posted Apr 24, 2016
Pros: Brilliant spa, awesome pool on top floor. Brilliant location. The Exec suite is huge and spacious. Will definitely be back again and again as usual.
Cons: Not much really.
Location: Perfectly located, don't need to drive much. VNA is a few minutes away and so are all the fab restaurants. Perfect location
Brilliant spa, awesome pool on top floor. Brilliant location. The Exec suite is huge and spacious. Will definitely be back again and again as usual. Breakfast is also awesome. Thanks, Rashin Maharaj
Comment from Hotel Management
Apr 24, 2016 by Anthea, Hotel Management
Dear Rashin, Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy to have created a delightful experience through our hotel rooms and facilities. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Anthea Wilson Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia Canada

Excellent hotel with very pleasant staff

Posted Feb 22, 2016
Pros: As noted above!
Cons: Went to use the steam room and pool and no towels were available. The next evening I took my own from the room. This was disappointing but not critic
Location: Lots to do and see nearby, ie waterfront etc.
Our staff at the hotel was outstanding. The staff were professional, pleasant sincere and very friendly. The shuttle service to the waterfront was that of the same calibre. The room was spacious, clean and very comfortable. Very good location.
Comment from Hotel Management
Apr 13, 2016 by Christian, Hotel Management
Dear Bob, Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy to have created a delightful experience through our hotel rooms and hotel associates. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, CHRISTIAN TAMAS Duty Manager THE WESTIN CAPE TOWN, SOUTH AFRICA Convention Square, Lower Long Street, Cape Town, South Africa