Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

An awesome stay in an awesome city

Posted Nov 13, 2016
Location: Location was great as my husband was participating in a medical,conference just across the road. The hotel shuttle ran very promptly to take go to t
Suffice to say that The room had a splendid view of the docks and the Table Mountain. Also it faced the metropolis tower. In the morning it was a breath taking sight.
4 out of 5
by A verified traveler from nogales az

great location...friendly staff

Posted Nov 4, 2016
Pros: location and price
Cons: staff slow to response
Location: all the mayor attractions nearby
room comfortable...great view...super nice bed...tasty breakfast with many options...free shuttle to waterfront...friendly staff
5 out of 5
by A verified traveler from Seychelles

Nice, well located

Posted Oct 11, 2016
Pros: location
Cons: Car Parking
Location: Plenty shopping and restaurants
Nice, well located hotel & pleasant staff. Plenty restaurant around and all within walking distance
4 out of 5
by A verified traveler from Calgary

Nice modern hotel

Posted Sep 18, 2016
Cape Town, lots to do, from wine tasting to Table Mountain and the Cape of Good Hope; all excellent experiences.
Comment from Hotel Management
Sep 19, 2016 by Florencia, Hotel Management
Dear Mr. Hans Thank you for taking the time to give us feedback regarding your recent stay with us, we are delighted that you had a good time in Cape Town. We look forward to welcoming you back to The Westin Cape Town in the near future. Kind regards, Florencia
5 out of 5
by A verified traveler from Edinburgh

Wonderful hotel, excellent location for Conference

Posted Sep 5, 2016
Pros: Its position, regular free shuttle bus to Waterfront, spacious lounge and bar, convenient restaurants
Cons: Nothing
Location: Waterfront has excellent shops, port cruises, and museums
All facilities that one could want, superb staff, terrific catering.
Comment from Hotel Management
Sep 6, 2016 by Florencia, Hotel Management
Dear Margaret, Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us again. Thank you for making time to convey your feedback and we are very happy that you have enjoyed both your stays with us. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Florencia
5 out of 5
by A verified traveler

Exudes exquisite style

Posted Aug 22, 2016
This is a exceptional hotel that services mainly the CTICC. Not necessarily the main tourist hotel of Cape Town, but that I think adds to its exclusivity and overall style and comfort.
Comment from Hotel Management
Aug 24, 2016 by Florencia, Hotel Management
Dear guest Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy to have created a delightful experience. Thank you very much for your feedback we look forward to welcoming you back in the near future Be well, Florencia
5 out of 5
by Yoav

This traveler left a rating score only Posted Aug 21, 2016 on Hotels
5 out of 5
by A verified traveler from California

Capetown

Posted Jul 27, 2016
Hotel located across the street from the convention center where I attended a professional conference, bed was comfortable, clean bathroom, room was quiet except for some audible sounds & conversation from adjacent rooms. Hotel near the waterfront; enjoyed the free shuttle to Waterfront; Table Mountain & Robben Island day trips are easily arranged. The staff are most hospitable, helpful. Although it is a long trip from the West coast, the brief opportununity I had to experience Capetown was well worth the long flight. I plan to visit again for a much longer stay.
Comment from Hotel Management
Jul 30, 2016 by Florencia, Hotel Management
Dear Anonymous, Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy that you've had a memorable stay with us. Thank you for making the long journey to come and explore our beautiful city. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Florencia
5 out of 5
by A verified traveler from JAPAN

アクシデントの際の対応が素晴らしい

Posted Jul 27, 2016
Pros: ロケーション、スタッフの対応
Cons: 特になし
Location: コンベンション目的でしたので、大変に便利で大いに助かりました。
ベッド2台のリクエストを入れていたもののルームアサイン時にダブルベッドになっていたことがチェックイン後に発覚したのですが、その晩はすぐにエキストラベッドを持ってきてくれて、翌日からはツインルームを用意してもらえました。顛末だけなら結局どこのホテルでも同じ結果にはなりますが、対応の速さ、受けの気持ちよさが大事であり、その点で他のホテルより群を抜いて素晴らしく、とても良い評価になりました。
Comment from Hotel Management
Jul 30, 2016 by Florencia, Hotel Management
Dear HADA, Thank you for taking the time to provide us with feedback with regards to your recent stay. We are happy that you have enjoyed your stay with us. Thank you for the positive feedback, I will ensure this reaches the entire team. We look forward to welcoming you back in the near future. Be Well, Florencia
5 out of 5
by Krystal

Posted Jul 19, 2016 on Hotels
Comment from Hotel Management
Jul 21, 2016 by Anthea, Hotel Management
Dear Krystal Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy to have created a delightful experience for you. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Florencia