Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Satisfactory

Posted Dec 31, 2015
Everything was up to a standard that was expected.
Comment from Hotel Management
Jan 4, 2016 by Paulo, Hotel Management
Dear Reviewer Thank you for your lovely response. We are pleased that we met exceeded the standard. Yours in hospitality Paulo Marchio
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Beautiful Place

Posted Dec 2, 2015
This hotel is excellent. Great location. Staff are friendly and very helpful. The room was clean, modern and comfortable. Good breakfast with lots to choose from. Good secure parking.
Comment from Hotel Management
Dec 3, 2015 by General Manager, Hotel Management
Dear B & H Thank you for sending us such a wonderful response. It is always appreciated when we receive good feedback which can be passed onto staff relating to their performance. We wish you all the best and thank you for staying with us. Yours in hospitality Paulo Marchio
5 out of 5
Recommended
for Everyone
by A verified traveler from Reading, England

Second Honeymoon

Posted Nov 24, 2015
Pros: This time we had a room with a seperate bedroom, and the suite was very roomy..with a sea view.
Cons: Perhaps moved closer to the beach !
Location: Short walk to beach, hop on/hop off bus, Citi bus to take you to the Waterfront and various other places and grocery shops less than 10 minutes walk.
Once again, we experienced the friendliest hotel staff ever. Stayed there last October, and now this year, and we were not disapponited Allister particularly charming. Thank you all for making our stay perfect.
Comment from Hotel Management
Nov 29, 2015 by GM, Hotel Management
Dear Annii & Graham Thank you for sending us some feedback regarding your second honeymoon. What is pleasing to know is that you had a wonderful stay and that facilities around us made it easy to get around. Allister is a real gem of a staff member. I also wish we could be on the waters edge but dreams could turn into reality. We hope to see you next year for number 3. Yours in Hospitality Paulo Marchio General Manager
4 out of 5
Recommended
for Families
by Cheryl from Durban

Whistle stop weekend

Posted Nov 1, 2015 on Hotels
Was lovely to get a free upgrade but the hotel did have a few issues. The bathroom wasn't cleaned very well, the breakfast spread was great, but they couldn't cope on the last morning when it seemed like all came to breakfast at the same time. Service was very slow. All in all, would stay again as issues were minor
Comment from Hotel Management
Jan 16, 2016 by General Manager, Hotel Management
Dear Cheryl, Thank you for your review. There are times when our smallish restaurant does feel like it cant handle more people which then does result in a slower service. Please accept my team and I apologies for the slow service that you experienced and the bathroom not being properly cleaned. Information like this is vital so that we can keep improving our service. We wish you all the best from our team. Yours in hospitality Paulo Marchio General Manager
4 out of 5
Recommended
for Couples
by John from Stockholm

Great view, great service, bad internet in room

Posted Oct 28, 2015 on Hotels
The biggest set back was the fact that WiFi was really slow and unreliable in the room. we stayed in one of the penthouse suites. But the view to the ocean and Lions head was Amazing!
4 out of 5
Recommended
for Business Travelers
by iain from Porthcawl

nice hotel at seapoint

Posted Sep 28, 2015 on Hotels
I have stayed in many hotels in cape town , this had the perfect location for seafront and transport services to waterfront nice quiet hotel would stay again just need to provide more selection for brekkie .
Comment from Hotel Management
Dec 12, 2015 by General Manager, Hotel Management
Dear Iain Thank you for your feedback. Our location is absolutely perfect. We seem to have the best weather in Cape Town and can get around with ease. Thank you for your comment about breakfast. We are currently busy adding a menu for the hot selection so that the lack of variety can be addressed. We wish you all the best. The team at the Bantry Bay Hotel
5 out of 5
Recommended
for Families
by A verified traveler

The Best

Posted Sep 6, 2015 on Hotels
Had a great time the staff were so friendly
Comment from Hotel Management
Nov 21, 2015 by General Manager, Hotel Management
Dear Reviewer Thank you so much for your wonderful feedback. It is comments like this that keep us on top of our game. We look forward to welcoming you back. The team at the Bantry Bay Suite Hotel
5 out of 5
Recommended
for Couples
by Enrico from Köln

Perfekter Aufenthalt

Posted Sep 6, 2015 on Hotels
Super Aufenthalt / sehr freundliche Mitarbeiter Top Lage vom Hotel / tolles Umfeld Alles gut zu erreichen / auch zu Fuß Lange Uferpromenade zum Joggen und Spazieren Penthouse mit traumhaften Meerblick und Sonnenuntergang Tolles Frühstück Auf jeden Fall wieder
4 out of 5
Recommended
for Families
by Jennifer

Posted Sep 2, 2015 on Hotels
We love the hotel and location. Loved the layout and everything our huge room offered. Unfortunately room 320 has a noise problem with piping or water or something that goes on day and night. It was a huge damper on our stay as I have sleeping problems. The rest was great as always.
Comment from Hotel Management
Nov 14, 2015 by General Manager, Hotel Management
Dear Jennifer Thank you for your feedback. We appreciate getting feedback from our guests regarding their stay with us. Please accept our apologies with regards to the water pipes that make such a lot of noise whilst you stayed with us. We are busy with a structural engineer to find ways to reduce the sound when taps are opened. We trust that we will be seeing you again and wish you all the best. The team from Bantry Bay Suite Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Would recommend luxury sea facing suit. Secure parking on site at an affordable extra. An enjoyable stay and will return.
Comment from Hotel Management
Sep 18, 2015 by GM, Hotel Management
Dear Reviewer We are pleased that you have taken the time to leave a lovely comment regarding your stay. The sea facing units are the best and we are a safe and secure hotel as you rightfully pointed out. Wishing you all the best. The team at the Bantry Bay