Ratings based on 2,071 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Beautiful Hotel

Posted Aug 23, 2017
The hotel was very modern and extremely clean. The staff was also very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Posted Aug 23, 2017
Pros: Clean, great staff.
Found the room clean,comfortable. iLked location, staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near destination

Posted Aug 23, 2017
Everything was perfect....except maybe the view. Asked and received a large walk-in shower. Room lovely but maybe a little small. Staff very pleasant and helpful.
5 out of 5
Recommended
for Couples
by A verified traveler from Delaware

Nice hotel!

Posted Aug 22, 2017
Pros: Close to many locations.
Cons: The air needs some work.
Location: Capitol Hill
The hotel was close to many places and was a great price.
5 out of 5
Recommended
for Families
by A verified traveler

Close to station ,

Posted Aug 21, 2017
Neat , tidy rooms , UK family staying for 1 night , staff v v helpful , they suggested adjourning rooms for us and our teenage children , Breakfast well served , thank you for a great stay .
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Hidden Gem?

Posted Aug 14, 2017
My son (17) and I stayed at the Phoenix Park for a short vacation in DC. The hotel is within easy of walking distance of Union Station, which offers food, shopping and transportation (trains, bus lines, bike rentals, tour buses, etc.). The room (2 beds) was tight, but If you're planning to spend most of your time sightseeing and need a hotel room to shower, sleep and relax after long bouts of walking around the Mall, area museums and sights, it's all you need. The staff was excellent, the wi-fi free and the room and halls quiet (except for the inevitable DC traffic noise). The card on the earplugs in the bathroom was a good laugh, but we never needed them. The air conditioner drowned out most of the traffic and made for a nice, sleep-inducing background. I chose the Phoenix Park over two other hotels in the area with similar rates because it was closer to Union Station and didn't have the trendy/party vibe one projected.
Comment from Hotel Management
Aug 14, 2017 by GM, Hotel Management
So glad that you selected the Phoenix Park and that you and your son enjoyed your visit to Washington. All our team join me in thanking you for your business. David Hill General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Durham NC

Nice hotel close to everything!

Posted Aug 7, 2017
Pros: Staff. comfortable bed, location
Location: Near Union Station and the Capitol. Everything is near - a short walk or just a couple of Metro stops!
We enjoyed our stay immensely! Fantastic friendly staff (esp. Brenda at the front desk), very comfortable rooms, lovely hotel. Rooms are small but well appointed
Comment from Hotel Management
Aug 9, 2017 by GM, Hotel Management
So glad you enjoyed your visit and that Brenda and all our team looked after you so well. We thank you. David Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
Very friendly and helpful staff. Blessedly quiet hotel. Very close to train, metro, buses. Beautiful remodel!
Comment from Hotel Management
Jul 25, 2017 by GM, Hotel Management
So pleased you enjoyed your visit and that our team looked after you so well. Thank you. David Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from stilwell,

Location, location!

Posted Jul 17, 2017
Pros: Location was fantastic!
Cons: Loved everything!
Location: Right by Union Station- we used the metro and the train. Walking distance to Capitol, Supreme Court, etc. Also close to the National Mall!
We loved the Phoenix Park Hotel. Location was fantastic- one block from Union Station. Very close to the Capitol. We were able to walk to a lot of places we wanted to visit. Staff was very friendly- rooms were great. We will definitely stay at the Phoenix Park Hotel again when we visit Washington DC. Highly recommend!
Comment from Hotel Management
Aug 1, 2017 by GM, Hotel Management
So glad we exceeded your expectations and thank you for your business. David Hill General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location to Metro

Posted Jul 16, 2017
Pros: Location
Cons: Nothing
Location: Great view of capital and very close to Union Station.
We came into the city on the Metro for a concert. Hotel was right near Union Station. Room was very clean and met all of our needs.
Comment from Hotel Management
Jul 19, 2017 by GM, Hotel Management
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