Exterior

Reviews of Cappadocia Palace Hotel

3 out of 5
Cappadocia Palace Hotel
Duayeri mahallesi mektep sokak no 2, Ürgüp, Nevsehir

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 47 reviews" "
Rating 8 - Good. 20 out of 47 reviews" "
Rating 6 - Okay. 9 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Muhammad Hasham

Liked: Staff & service
good location , friendly staff but awful place
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
Not much happening in Urgup.
The hotel is fine for the price. Between tours I didn't find much to do in Urgup.

10/10 Excellent

Georges and Marianne, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and welcoming hosts
we spent 6 nights at Cappadocia Palace Hotel in Urgup. This cozy and charming hotel offers an incredible service to its guests and the hosts are very welcoming and helpful that they make you feel at home and part of their families. we booked all our guided tours and activities with them directly over there and everything was so well coordinated by them, at fair prices. A special thank you to Bekir, one of our hosts who took his own time to introduce us to Turkish culture, which is amazing!! our room was nice and very clean and the hotel is in the best location in the city, walking distance from most restaurants. We would definitely choose this hotel again for our next stay in Cappadocia.

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Quite satisfactory

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, comfortable
The room was clean and quiet. TV reception was not good. The hotel is perfectly located in town. The reception area and breakfast/break area are large and visitors can meet after their tours and exchange stories.

8/10 Good

JFK, Ankara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent conditions for this price
A nice hotel offering clean rooms. The regular rooms are small and, therefore, they are not furnished with wardrobes... Bathroom is relatively small; shower cabin is narrower than your home cabin. However, if you need a special room for your honeymoon, make sure to book a higher class room, there are just four of them. Overall, the hotel is very romantic. Room walls are made of stone blocks, not painted. High wooden ceilings and wooden floors.

8/10 Good

Yolcuklar, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, but a few reasons holding it back.
A really historic place -- a renovated Greek Orthodox church and grounds converted into a hotel. While I would love to go back there, I hope they fix the Wi-Fi so it works in the rooms not just the lobby. I also hope that they are able to keep the smokers on one end of the hotel and not mixed with the nonsmoking rooms--the smoke easily drafts from room to room.

8/10 Good

Curly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
The inside of this old monastery had a unique quality of old Turkey, and cave dwelling. The breakfast room was like eating in a church. The employees were very friendly, helpful and kind. The hotel is walking distance to town. The area around the hotel looked like a construction site however, so not very inviting. Also, no elevator or handrails, so not appropriate for travellers with children, handicapped, or otherwise unable to climb steep stairs.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at this hotel
The hotel arranged for my shuttle to and from the Kayseri airport and booked my tours. They were helpful in pointing me in the right direction for the bus station, post office and other places. The real charm for this hotel is the people. They were awesome. The value for the price was great!

6/10 Okay

Suraj, Nairobi, Kenya

Their Standard Rooms are not nice!
When we booked this hotel, the only photos of the rooms available were those of the deluxe rooms - which we only found out when we checked in. Through some mistake of their own, we were upgraded for the first night to a deluxe room, and then transferred to a standard room the next day. The difference is vast. On hindsight I wouldn't have booked a standard room at Cappadocia Palace and am not sure I would have paid twice as much for the deluxe either - there are many nicer hotels in the area with rooms at that price. The location for Cappadocia Palace Hotel is very good though, the staff are friendly, the dining room has a lot of character, but a "cave hotel", it certainly isn't.

10/10 Excellent

MFY, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean ,comfaortable and good location.
We booked a cave room in this hotel last December2011,The room is very clean and comfortable too.The staff were very nice and helpful especially ,Yusuf.Thanks for arranging the tours and our transfer to Pamukkale.Good location ,very near to the town.Price-value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Susan, Santa Rosa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel in Urgup
Most of the hotels in Urgup are up a steep hill away from the main part of town. This hotel is in the center of town, conveniently located but not noisy. It is not as upscale as the ones on the hill but it is clean and the staff is friendly. Urgup is a town in Cappadocia that is not just for tourists and staying at the Cappadocia Palace Hotel gave us a sense of the "real" town. The price was definitely right.

8/10 Good

Garrett, Seattle,WA, USA

Liked: Staff & service, property conditions & facilities, room comfort
Cappadocia Palace- USE AN AIRPORT SHUTTLE!!!
Cappadocia Palace was a nice place to stay. A 25-30 TL cab ride to any of the amazing treks in the area. Much better than a 200 Euro guided tour. YOU DONT NEED A GUIDE in this area to safely trek the valleys. Our hotel manager was saying we needed a guide and its not the case if you are even remotely competent at following a map(which you can get at the local sports store in Gurip). Nice breakfast and a rustic feel. Only complaint about our room was that the stucko material would fall off the ceiling in the cave room bathroom. But really not a big deal. Enjoy the food, wine and trekking in Cappadocia!

10/10 Excellent

Ishik, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great place
We stayed in Cappadocia Palace in June 2011, our trip was for 3 days and 2 nights. This hotel and its staff are the best ever!! Yusuf, Bekir and Mustafa were always helpfull with great smile on their face. Great open buffet breakfast, tea and coffee treat anytime we walked in, great tips about surronding area (where to eat, what to do....). We really enjoyed our time there and would go again...

10/10 Excellent

Linda, Bucharest, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable experience!
We thoroughly enjoyed our stay at the Cappadocia Palace Hotel! It is located so close to the center of town that we could walk everywhere in Urgup. It was nice to be able to leave our car at the hotel and walk to dinner, to shops, etc. And we could easily drive to all the other sites in Cappadocia. The hotel was clean, the room spacious enough, the staff very helpful. We're glad we chose this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Ruth and Roger, Bingley,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cappadocia Palace Hotel,Urgup,Turkey
A fantastic hotel-great value for money,friendly efficient staff who were always cheerful and willing to help;breakfasts were delicious-Turkish Delight,dried apricots.green and black olives,cereals.cheeses and more! We were even given free transport to the bus station.Nothing was too much trouble.An excellent place to stay for tours of Cappadocia.

2/10 Terrible

Ho, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, helpful staff
The hotel manager provided very good services, such in helping us to arrange local tours, to sugguest a good and reasonable price restaurant and nearby places to visit. If more spaces for hanging my necessities in the bathroom, the hotel would be perfect. Over the 19 days' vacation in Turkey, I find the room rate of this hotel is the cheapest but the service is the best.!

10/10 Excellent

ho, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cappadocia palace hotel
the hotel manager was very helpful and gave us useful information for travelling and place for eating. Breadfast is good in comparison with other Turkey hotels. however, the bathroom is not big enough. not enough space to hang up our necessities and move around in the narrow shower compartment.

8/10 Good

İpek, Turkey

Liked: Cleanliness, staff & service
A decent 2.5 star hotel
Friendly staff and cenvenient location. The bathroom was tired because not all the rooms are renewed yet, prefer ottoman room. Cave rooms are also nice, good choice for the couples.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Özhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek kelime 5 Yıldız
Otele kendi aracımızla gittik. Otelin yan sokağında araç park yeri var. otel gayet temiz, sabah kahvaltısı açık büfe. çok merkezi bir konumda. çalışanlar saygılı temizlik konusunda da her gün odamızı toplandı.
Stayed 2 nights in Jun 2019

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkezi konum
Konum itibariyle merkezi konumdaydı otel. Ayrıca ucuzdu. Kesinlikle tavsiye ediyorum
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service
ウルギュップの中心地
立地はとても良いです。朝食はトルコらしいものですが、オムレツを焼いてくれます。部屋はスタンダードなので、洞窟っぽくないですが、窓から見える景色が素敵でした。上に登る階段が古くなっていて、壊れないか不安でした。バスタブがないお風呂で、水漏れがあったのが、少し残念でした。

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kötü
Oteli beğenmedik
Stayed 2 nights in Sep 2017

10/10 Excellent

Farida, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Staff!
As a woman travelling alone, I felt safe and comfortable staying at Cappadocia Palace Hotel. The location of the hotel is perfect with many restaurants and cafes, atm machines, gift shops, and supermarket nearby. My room was great and loved it, although it wasn't a cave room. The room is clean and spacious, I can even have my yoga excercises in the room. In addition, the staff are friendly, nice, and they helped me arranging my Cappadocia tours. I really enjoyed my staying at the hotel and highly recommend people to stay at Cappadocia Palace hotel if they visit Cappadocia.

6/10 Okay

Serkan

Liked: Cleanliness, staff & service

6/10 Okay

Eliane M S, Florianópolis-SC Brasil

Liked: Cleanliness, staff & service
Atendimento nota 10
O Hotel Cappadocia fica no centro da cidade de Urgup a 9km de Goreme e 20km Nevsehir. O Hotel é bem antigo como todos da Cappadocia, tem um farto café da manha, mas o que mais foi o atendimento, atenção e gentileza do pessoal da recpeção. Yasin, Yusuf e Bekir gostamos muito, o atendimento de vocês é nota 10.

10/10 Excellent

michel, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rapport qualite prix formidable
enchante de mon hotel meme que j ai reste 4 jours de plus que j avais reserve tres bon service gens serviable souriant disponible a vous rendre service tres bon dejeuner rien de mal a dire tres emballe je recommande cette hotel fortement

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riktigt bra!
Fantastiskt mysigt hotell med utmärkt läge i Ürgüp. Lätt att hitta från bussterminalen (otogar), fint hus med mysig matsal, rena och bekväma rum och en jättefin trädgård där man kan sitta och ta det lugnt. God frukost och snabb internetuppkoppling, städning och toalettartiklar. Personalen rekommenderade några jättebra guidade turer och man fick hjälp med allt man behövde, de talar väldigt bra engelska och är supertrevliga och serviceinriktade. Kommer definitivt åka tillbaka och rekommendera det till vänner och bekanta, det var en jättetrevlig vistelse!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
知り合いにも勧めます
2日滞在しましたが室内の施設、ホテルの従業員の方々の対応、ロケーションなどこの値段であれば十分満足の行くものでした。早朝バスでの到着でチェックインまでどうしようかと思いましたが同じ料金で8:30から利用させてもらえました。唯一の不満は2階の部屋だったためかwifiの電波がギリギリで時々繋がらなくなったことです。

8/10 Good

山野

Liked: Cleanliness, staff & service, room comfort
日本語がすごく上手
深夜1時頃の到着でしたが、翌日のツアーの申し込みなど、しっかり対応していただきました。流ちょうな日本語で案内していただけてびっくりしました。

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel de charme tres sympathique
excellentes tres bon accueil

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

祐子, 東京目黒

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cappadocia Palace Hotel 良かったです。
 パレスホテルと言ったら、ホテルプレイシアに連れて行かれましたが、こっちでよかったと思いました。お城のような、洞窟のような雰囲気の落ち着いた良いホテルです。ギョレメほどにぎやかでなく、街全体が田舎で、のんびりしています。お部屋は、ぜいたくさはありませんが、快適でした。

8/10 Good

jean, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel appadocia palace urgup
bon hôtel globalement, l'extérieur ne paye pas trop de mine mais l'intérieur de cet ancien couvent est bien aménagé, très calme, très propre, finitions un peu approximatives comme généralement en Turquie, accueil excellent, bon petit déjeuner buffet à volonté, pas de chaine TV en français. L' équivalent d'un bon 2 étoiles en France. Un conseil: ne pas emprunter le taxi entre l' aéroport de Nevséhir et Urgup car cher pour les 50km

6/10 Okay

めがね, 福井

Disliked: Property conditions & facilities
まずまず
洞窟のような感じを味わえますが、ホントの洞窟っていう感じではないです。洞窟風ホテル。

10/10 Excellent

とまと, 栃木、日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルにカッパドキアを楽しむならここ
豪華さはないけど、部屋は一人で過ごすには十分な広さも清潔感もあり快適にすごせました。ホテル周辺には飲食店やバス停(オトガル)も近くてロケーションも良かったです。 またフロントで長距離バスの予約方法を尋ねたところ、値段をバス会社に聞いてくれたりとても親切に対応してくれました。 また、ホテルから徒歩圏内に展望台があるとフロントの方に教えてもらい行ってみたところとても素晴らしい景色を眺めることができました。 一人旅でもおすすめの宿です。

6/10 Okay

Sonmez, Ankara

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort