Perfect place to stay in Urgup
Posted May 25, 2016 on Hotels
I loved the service I received. Our room was upgraded at the check-in to a larger one. Our room was spacious, very comfy, clean, well decorated and quiet. At our departure, we asked them if they could serve the breakfast 15 minutes earlier than the usual time because we had to catch our flight, they kindly accepted and the breakfast buffet was perfect.
The only thing that could be improved is the restaurant. The hotel has only one restaurant and it serves only tandoori. Since the meat needs to cook very slowly, they ask you to make a dinner reservation before 1 PM, but the check-in time is 2 PM. The day we arrived, we were very tired and it was rainy outside so we really wanted to eat at the hotel but under the given circumstances we couldn't. The hotel staff told us that our options are to dine out, in a nearby restaurant or that they could order in pide (kind of Turkish pizza) for us. So we were happy eating our pide in our comfy room while watching a soccer game but anyway I think that the hotel needs to improve its restaurant service. Maybe a small room service menu that would also contain vegetarian/vegan options would be a nice touch. Bottom line; I was very satisfied and happy with this hotel, highly recommend it and would stay there again.