Indoor pool, open 10:00 AM to 8:00 PM, sun loungers

Reviews of Heybe Hotel & Spa

Heybe Hotel & Spa
Aydinli-Orta Mah. Uzundere Cad. No:25, Goreme, Nevsehir, Cappadocia

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 209 reviews" "
Rating 8 - Good. 72 out of 209 reviews" "
Rating 6 - Okay. 17 out of 209 reviews" "
Rating 4 - Poor. 8 out of 209 reviews" "
Rating 2 - Terrible. 5 out of 209 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rogelia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nice you can walk to all the restaurants and you also get a nice view of the balloons in the morning. Breakfast was amazing. The pool was cold so as ot was still spring we didn't make use of it maybe for the summer.
Stayed 2 nights in Mar 2024
Response from Heybe Hotel & Spa on Mar 24, 2024
Hello Dear Rogelia We appreciate for your feedback. The max. pool temperature is 28 degrees. Unfortunately we cant heat more to offer you a healthier and bacteria-free pool. Thanks for your understanding. Hope to host you next time. Heybe Hotel & Spa

10/10 Excellent

CARLOS

Stayed 2 nights in Sep 2023

10/10 Excellent

MEHMET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Havuz, kahvaltı ve büyük odası çok güzeldi. İlgi ve konumda gayet iyi
Stayed 1 night in Sep 2023

2/10 Terrible

Kaan

Stayed 1 night in Sep 2023

10/10 Excellent

Esma topkara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Nice hotel , clean and beautiful pool
Stayed 2 nights in Aug 2023

10/10 Excellent

Jessika

Stayed 2 nights in Jun 2023

4/10 Poor

süleyman

Stayed 2 nights in Jun 2023

8/10 Good

Ömer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel temiz bir oteldi rahat ettik genelde yatmaya kullandık zaten ama keyif vericiydi🙂
Stayed 2 nights in Jun 2023
Response from Otel Müdürü on Jun 28, 2023
Değerli Misafirimiz,Bu güzel yorumunuz için teşekkür ederiz. En kısa zamanda görüşmek üzere

6/10 Okay

JASON

THIS PROPERTY HAS A VERY GOOD BREAKFAST, BUT THE ROOM 106, THE ONE WE WERE, HAS SO SMAILL BED, WAS IMPOSIBLE TO SLEEP ON IT, SPA/ STEAM ROOM, ALL CLOSED. STAFF SOME NICE OTHERS VERY NASTY AND PUSHY.
Stayed 5 nights in May 2023
Response from Hotel Manager on Jun 24, 2023
Dear,We ll do our best to recover your issues. Hope to see you back soon :)

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very cute hotel. Located walking distance all the restaurants and town. Also the Included Breakfast was AMAZING!!! I would stay here again. Wish they have bigger TV though.
Stayed 4 nights in Jul 2022
Response from Heybe Team on Sep 6, 2022
Dear JohnnyThank you very much for your valuable comment.We will review your requests in order to serve you better in line with your requests .See you again

8/10 Good

Ibrahim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like that the property was close to everything in Goreme, and the staff were very friendly and helpful, I didn’t like that the spa was separate from the hotel and the price wasn’t that great but great experience
Stayed 3 nights in Jul 2022
Response from Heybe Team on Jul 19, 2022
First of all, we would like to thank you for choosing us as Heybe Hotel Family. Thank you for sharing your valuable comments. Hope to see you again.

2/10 Terrible

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
So-So
The hotel is located in the city centre so it was convenient to walk to the shops and find restaurants nearby. The staff were friendly as well. However, the pool was closed as it was too cold and the facilities were very outdated. It's an older hotel so it was not as nice as I would have hoped. The rooms are very tiny as well, with no closet. It was a nice stay, and you can take pictures on the roof but there is not a big clear view of the hot air balloons and the valleys. Would stay in a newer, different hotel for my next trip to Goreme.
Stayed 3 nights in Feb 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
Nice and modern hotel. However there is no sauna or Turkish bath as it was stated. As understood it has been under maintenance for some time, so do not expect it to have for free (it was available only for an additional price in the spa section). Must admit that breakfast and location are perfect.
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Very small room
I’ve booked the stone room but they gave me an economy room. The location is great and the breakfast is good but the room on the first floor is very small. It is not worth it at all .
Stayed 1 night in Jul 2021

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
We had a great stay in Heybe hotel. Staff is very nice and service is on top. I strongly recommend !
Stayed 2 nights in Apr 2021
Response from Ali Can on Jun 23, 2021
Thank you very much for your valuable comment. See you on your next reservation. Heybe Team

10/10 Excellent

Ivan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever
The best hotel in whole Goreme! Professional staff, great location!
Stayed 4 nights in Oct 2020
Response from Ali Can on Oct 13, 2020
Dear Guest Thank you for staying with us. Your comment is very important to us. Hope to see you again as soon as possible.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Azar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! WiFi didn’t work very often and not very well from the room if at all.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms ,but Good location. Amazing breakfast options.. Excellent spa nearby with an amazing pool
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, but rooms could be prepared earlier
We arrived at about 6pm after our tour, and was led to our room in which when we entered, it wasn't cleaned up or prepared. So we had to wait an extra 30 minutes for them to clean up. There wasn't any other room they could give and seems like the room given to us was one of the last and the back end of the hotel where laundry and storage were at. But overall they have apologized and treated us well with good smiles and personalised services. Location was superb with balloons flying close to us on the balcony. Good shots of it. Breakfast was also very good with superb selection.
Stayed 3 nights in Jun 2019

8/10 Good

Jagdeep, India

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is lot of language problem English at least the person at reception must know English I called lots of time from India but mo one could understand me
Stayed 2 nights in Apr 2019

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Confortable without bells and whistles
It was a great hotel for the price we paid and included breakfast as well. Perfect location in the middle of Göreme city centre. The pool wasn’t open for some reason but for £20 a night .. can’t complain.
Stayed 1 night in Mar 2019

8/10 Good

James, Oxfordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very good . It was our 40th wedding anniversary so they put fruit platter in the room and later some room decoration. The overall facilities were good and the breakfast choice was better than most hotels.
Stayed 2 nights in Oct 2018
Response from ÖMER on Dec 10, 2018
Thanks for you kind comment. We were delighted to welcome you in our hotel Hope to see you 50th wedding anniversary Kind Regards

2/10 Terrible

Riccardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID, CHOOSE SOMETHING ELSE
Small Room, noisy hotel, no sound proofing with other rooms Wifi speed : TERRIBLE AVOID THE SPA ! PRICES ARE RIDICULOUSLY HIGH FOR TURKEY ! TOURIST TRAP
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not the best.
The hotel is literally five minute walk from the Goreme Otogar. Therefore easy to get to. The hotel is in a modern Ottoman style. But it is a bit of a gimmick in that it has a swimming pool, steam room and sauna. But they are very small. The sauna was just luke warm. The room I was given is a room behind the reception so very noisy. Also the bathroom was very small and it was difficult to have a shower- which was just a shower head attached to the wall. The staff were very friendly and did organise the hot air balloon ride, the Red and Green Tours and twirling dervishes on request. However they did charge a premium eg 20 Euros for 1 hour twirling dirvishes show- which wasn't even genuine and was just put on for the tourists. The breakfast had a good selection of food and drinks. Overall not the greatest experience as there were better hotels further along.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Wifi
Overall the place was clean. Staff may offer you tea/ coffee during check in. Tours can be booked onsite. If there's one thing that I could recall here is that the WIFI is terrible. No wifi on the third floor and even the Lobby and Main Wifi will connect but you can't obtain IP Address or no Internet access. On a side note, Hamam onsite is good. Breakfast is amazing.
Stayed 3 nights in Aug 2018
Response from Heybe Hotel on Aug 21, 2018
internet hotfixes are being made, we're very sorry to have victimized you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Heybe Hotel on Aug 20, 2018
thanks for comments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay!
I stayed at Hotel Golden Horn for 1 night as part of an Intrepid tour and also extended my stay after the tour was over. I found this hotel to be in an excellent and safe neighbourhood and I was a solo female traveler walking every where. It is close to the Orient express station, a police station, many shops & restaurants, Topkapi Palace and Sultanamet. It is walking distance to all of the main sites in other words. The rooms were small, but comfortable and clean. The views from the upstairs "happy hour" lounge was a pleasant surprise! Do not hesitate to visit the 5th floor just to take some beautiful shots of the Bosphorous and Istanbul skyline. The staff was excellent, courteous and professional. The breakfast was plentiful and delicious. I would not hesitate to stay here again and would recommend it to any traveler looking to explore the beautiful city of Istanbul.
Response from Heybe Hotel on Aug 27, 2016
Dear I would like to take this opportunity to thank you for taking the time to write a review on …………….. further to your experience at Heybe I have shared your comments with my entire team and they are very pleased that you appreciated their attentive care so much. We are glad to know that your holiday at Heybe Hotel was outstanding and memorable and hope to see you again in our beautiful Cappadocia. Kind regards, Heybe Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Heybe Hotel on Aug 20, 2018
thanks for comments

8/10 Good

Daniel, Brooklyn NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, centrally located in Goreme.
Response from Heybe Hotel on Aug 20, 2018
thanks for comments

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Breakfast was good.
Response from Heybe Hotel on Aug 20, 2018
thanks for comments

8/10 Good

Güzel, UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel with friendly staff
Friendly staff, especially Meltem, who gave ua tips on exploring the area on hire car. Shame that Hamam was bieng renovated at the time of our stay. Rooms were clean and basic.
Response from Heybe Hotel on Aug 22, 2018
thanks for comments

10/10 Excellent

Vipin Vasudev, Kannur, Kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Experience
It was really great stay. Hospitality was good
Response from General Manager on Aug 25, 2016
Dear I would like to take this opportunity to thank you for taking the time to write a review on …………….. further to your experience at Heybe I have shared your comments with my entire team and they are very pleased that you appreciated their attentive care so much. We are glad to know that your holiday at Heybe Hotel was outstanding and memorable and hope to see you again in our beautiful Cappadocia. Kind regards, Heybe Hotel

8/10 Good

Dawer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Very old
Hotel is just OK ! We stayed for a night! Wasrooms just OK! No extra facilities! Interior is too low.

10/10 Excellent

Deborah, Ankara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heybe hotel experience
We enjoyed our two nights at the Heybe hotel. It was easy to find. The management was willing to move my mother to a ground floor room (from a 3rd floor room) so that she wouldn't have to climb so many stairs. The rooms were comfortable and clean. Our bathroom shower configuration allowed for lots of water to spill on to the floor which made the floor slippery and dangerous to walk on. Other than that, the bathroom was fine. Especially appreciated the heating bars on the wall that worked nicely to heat the towels. The only criticism would be of the lounge area on the ground floor next to the lobby. The uniquely carved reading nooks were nice to sit in but were too dark in the evening -- need better lighting in those areas. Very much appreciate the self-serve coffee,tea and wine bar.
Response from General Manager on Aug 25, 2016
Dear Deborah, I would like to take this opportunity to thank you for taking the time to write a review on …………….. further to your experience at Heybe I have shared your comments with my entire team and they are very pleased that you appreciated their attentive care so much. We are glad to know that your holiday at Heybe Hotel was outstanding and memorable and hope to see you again in our beautiful Cappadocia. Kind regards, Heybe Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Mrs S P, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay :-)
Very clean hotel , very friendly and helpful staff :-) ,great location, very good breakfast, all was great.
Response from General Manager on Aug 25, 2016
Dear I would like to take this opportunity to thank you for taking the time to write a review on …………….. further to your experience at Heybe I have shared your comments with my entire team and they are very pleased that you appreciated their attentive care so much. We are glad to know that your holiday at Heybe Hotel was outstanding and memorable and hope to see you again in our beautiful Cappadocia. Kind regards, Sadi İlhan

10/10 Excellent

HUANG, KUAN-HSUN, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kind staff and cozy room
The staff is kind and helpful. The hotel is quiet. Breakfast is supplied with many tasty fruits. The room we stayed is cozy and lovely. The bad thing was that the pool was out of service. The place worth the price. Recommend!

8/10 Good

Aiki, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good !
Great value ! On a main road , so you don't have to go up and down to get to it . Staff was very helpful and friendly . Room was clean and big . Wifi connection was almost non excistant on the 3rd floor and pool is not for use , renovated I guess .

10/10 Excellent

Girl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute!
Such a cute old fashioned hotel! And for a good price. The wifi is very slow. The breakfast is beautiful and you have a great view of the caves and scenery of cappadocia. Staff was very friendly. The room isn't very bad, old fashioned with one of those remote controlled A/Cs, I only stayed one day it might have started to get annoying if I stayed longer. The staff also picked up these adorable kittens and took care of them and they stayed upstairs in the outside breakfast area. So adorable! Cute hotel and nice atmosphere
Response from Sadi İlhan on Aug 25, 2016
Dear I would like to take this opportunity to thank you for taking the time to write a review on …………….. further to your experience at Heybe I have shared your comments with my entire team and they are very pleased that you appreciated their attentive care so much. We are glad to know that your holiday at Heybe Hotel was outstanding and memorable and hope to see you again in our beautiful Cappadocia. Kind regards, Heybe Hotel

10/10 Excellent

sinem, sinop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
hotel stuff was so friendly. very helpful about the things to do around. also helped us to find some tickets. hotel has a traditional beauty. we really liked there. i d choose there again if i go to Cappadocia.
Response from General Manager on Aug 25, 2016
Dear Sinem, I would like to take this opportunity to thank you for taking the time to write a review on …………….. further to your experience at Heybe I have shared your comments with my entire team and they are very pleased that you appreciated their attentive care so much. We are glad to know that your holiday at Heybe Hotel was outstanding and memorable and hope to see you again in our beautiful Cappadocia. Kind regards, Heybe Hotel

8/10 Good

Mayuran, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel if you don't need to sleep in a cave
Good value hotel if you are not interested in sleeping in a cave hotel. Very convenient location. Good breakfast. Helpful in organising tours.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small but very cute and clean. The front desk staff and were knowledgeable and told us about the area. The breakfast was fantastic. Very good value. Would stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cappadocia trip
Just there for a night, but the staff was very helpful and understanding. The hotel is right next to butterfly balloons so it is very convenient if you are flying with them.

8/10 Good

Daniel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heybe Hotel
Spent three days at this hotel. Rooms are basic, but clean. The hotel staff is friendly and helpful, but their English falls a bit short. Good breakfast.
Response from General Manager on Aug 25, 2016
Dear Daniel, I would like to take this opportunity to thank you for taking the time to write a review on …………….. further to your experience at Heybe I have shared your comments with my entire team and they are very pleased that you appreciated their attentive care so much. We are glad to know that your holiday at Heybe Hotel was outstanding and memorable and hope to see you again in our beautiful Cappadocia. Kind regards, Heybe Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place to stay in Goreme
the staff is very nice and helpful..the breakfast good.. the room large and comfortable .. clean as can be. price is right.. great value for your money