Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by YANNA from GUANGDONG

Posted Oct 18, 2015 on Hotels
员工非常热情,英语也很好,房间非常干净,虽然小了点,但是很舒适,适合当天比较晚到达的人或者第二天赶飞机的。
Comment from Hotel Management
Feb 6, 2016 by Accor Hotel Kayseri, Hotel Management
Dear Guest , We thank you for choosing ibis Hotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami,Florida

Convenient to Airport

Posted Oct 17, 2015
Pros: The desk clerk was extremely helpful.
The hotel is not far from the airport and has small but efficient rooms. The hotel staff is wonderful and extremely helpful. The front desk clerk helped me make a return reservation and also helped me drop off my rental car when the rental office was closed. She even arranged a taxi to the bus station and advised the driver to help me buy a bus ticket since I do not speak Turkish.
Comment from Hotel Management
Dec 4, 2015 by Accor Hotels Kayseri, Hotel Management
Dear Guest, We would like to thank you for staying with us at ibis Hotel Kayseri during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming you back to ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management
3 out of 5
by A verified traveler

Comfortable bed, but thats about it

Posted Oct 5, 2015
The bed was comfortable, actually soft, compared to all the hard beds throughout Turkey, but the first room we were put in was very dirty. They moved us to another that was cleaner but everything in the hotel is very cheaply made and even though it all looked brand new, it was kind of deteriorating already. The shower was ok, but it randomly got scalding hot and burned us. The air conditioning didn't work well at all. It was fine for one night but there are probably better places to stay near the airport.
Comment from Hotel Management
Oct 7, 2015 by Accorhotels Kayseri, Hotel Management
Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri .Sincerely Yours,Hotel Management
5 out of 5
Recommended
for Overnight Stay Before Destination
by 김수지 from 서울

새벽비행기 탑승을 위한 호텔

Posted Sep 29, 2015 on Hotels
밤에와서 새벽에 떠난 곳이라 짧게 머물렀지만 이비스 다운 호텔이었다. 깔끔하고 현대적인 호텔이었다. 공항에서 택시로 5분정도 거리였고 16~20리라정도 드는거리였다.
Comment from Hotel Management
Dec 5, 2015 by Accor Hotel Kayseri, Hotel Management
Dear Guest , We thank you for choosing ibis Hotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Close to the airport with friendly staff

Posted Aug 17, 2015
Check in and out was easy ate from the bar was nice food
Comment from Hotel Management
Oct 5, 2015 by Accor Hotels Kayseri, Hotel Management
Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 12, 2015 on Hotels
Comment from Hotel Management
Dec 5, 2015 by Accor Hotel Kayseri, Hotel Management
Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
5 out of 5
Recommended
for Couples
by gökhan from Manisa

Akıllı seçim

Posted Aug 8, 2015 on Hotels
Kısa kalmamıza rağmen çok beğendik. Odaları temiz çalışanları güleryüzlü ekstra olarak güneşlik olması çok hoş tek kötü yanı asansör kartla çalışıyor
Comment from Hotel Management
Dec 5, 2015 by Accor Hotel Kayseri, Hotel Management
Sayın Misafirimiz , Otel konaklamanız için ibis Otel Kayseri’yi tercih etmenizden dolayı teşekkür ederiz. Otelimizin verdiği hizmetlerden memnun kaldıgınızı bilmekten ibis Otel Kayseri ekibi olarak gurur duyduğumuzu bildirmek isteriz , değerli yorumunuz üzerine paylaşmak isteriz ki, asansörlerimiz sizlere en güvenli konaklamayı sunmak üzere hazırlanmış , güvenlik standartlarımız gereği asansörlerimiz , kişiye özel kart sistemiyle çalışmaktadır . Bir sonraki seyahatinizde de sizi Otelimizde agırlamaktan memnuniyet duyacağımızı bildirmek isteriz. Saygılarımızla, Otel Yönetimi
5 out of 5
Recommended
for Couples
by HÜLYA from Ankara

Posted Jul 25, 2015 on Hotels
Pırıl pırıl, güleryüzlü personelin hizmet verdiği, tertemiz bir kent oteli. Çok rahat bir konaklama oldu. Otopark problemi yok. Wifi gayet iyi. Teşekkürler İbis Kayseri.
Comment from Hotel Management
Dec 5, 2015 by Accor Hotel Kayseri, Hotel Management
Sayın Misafirimiz , Otel konaklamanız için ibis Otel Kayseri’yi tercih etmenizden dolayı teşekkür ederiz. Otelimizin verdiği hizmetlerden memnun kaldıgınızı bilmekten ibis Otel Kayseri ekibi olarak gurur duyduğumuzu bir sonraki seyahatinizde de sizi Otelimizde agırlamaktan memnuniyet duyacağımızı bildirmek isteriz. Saygılarımızla, Otel Yönetimi
5 out of 5
Recommended
for Families
by A verified traveler

Great Ibis hotel

Posted Jun 24, 2015 on Hotels
We enjoyed the stay at Ibis Kayseri very much. It is a basic and clean hotel, staff is very friendly and helpful - all you need for a city trip. Location is good as well, approx. five minutes to city centre by car. The rail way mentioned several times in other feedbacks was not annoying as not many trains passes. We would stay there again.
Comment from Hotel Management
Dec 5, 2015 by Accor Hotel Kayseri, Hotel Management
Dear Guest, We would like to thank you for staying with us at ibis Hotel Kayseri during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming you back to ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management
4 out of 5
Recommended
for Couples
by MINESH from Ahmedabad, India

five star staff and service hotel

Posted Jun 22, 2015 on Hotels
we were extremly happy with services provided by hotel staff in all . I would like to thank particularly Ms OZLEM who was excellent in her help and service and we thank with all our heart.
Comment from Hotel Management
Dec 5, 2015 by Accor Hotel Kayseri, Hotel Management
Dear Guest , We thank you for choosing ibis Hotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management