Ratings based on 192 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Costa Rica
Excelente ubicación, cerca del centro de CapriPosted Nov 15, 2015
Personal con muy buena atención, comida muy buena y a buen costo. Excelente disposición por parte de todo el personal para ayudarte en la exploración de las bellezas de la isla
for Everyoneby A verified traveler from langhorne,pa
great staffPosted Sep 15, 2015
Pros: Location,rooms,food,staff,patio and roof top terrace
Location: Near Marian grande, easy walkto
A quick stay staff was welcoming,kind, helpful. Hotel was great can not wait to go back
for Everyoneby A verified traveler
Exceptional client servicePosted Sep 10, 2015
The hotel is really beautiful but what made our stay memorable was the exceptional service from the staff who truly went above and beyond their duties. The day of our departure, with only 45 minutes to spare, they dropped us off in the Capri center so we can visit the Gardeni di Augusto then picked us up and dropped us off at the ferry terminal. The breakfast selection was truly remarkable and it ranged from a la carte to fresh fruit. All things considered, this hotel surpasses other 4 star hotels costing up to twice as much and we will definitely stay here again next time we are in Capri!
for Couplesby A verified traveler
Posted Aug 23, 2015 on Hotels
for Everyoneby A verified traveler from Connecticut
Exceeded my expectationsPosted Aug 12, 2015
Pros: Staff, Food, Room and Location
Cons: There is not much I can say as we had only stayed one night but I can't think of much that could have been done better
Location: Location was very convenient, everything you would want to access is reasonably close.
I was extremely impressed with everything about this Hotel. From the moment we arrived we could just tell that the staff would do anything they could to make sure we were comfortable. We were upgraded to an ocean view room for no apparent reason other than they probably had one available. The room was extremely comfortable and impeccably clean. The hotel has a driver that was extremely helpful in explaining everything we needed to know about navigating our way to and from dinner and around the island. Everyone was so accommodating. My wife and I have stayed at a number of high-end hotels and this was definitely among the best. Probably the best so far in Europe. Our only regret was that we had only planned on staying one night. I would highly recommend this hotel and thought it was an excellent value.
for Everyoneby A verified traveler from Canada
Amazing Beach with exception ServicePosted Aug 12, 2015
This is one of the best hotels I've ever stayed in. At first we got picked up from the information station by the Port by the shuttle service, then we were greeted with a glass of wine on the terrace which looks upon Capri with a Jacuzzi. We were also upgraded to a better room almost instantly. Then our room was ready and we were escorted kindly by the Maria and she told us about the original paintings on the doors of the rooms. The rooms were so clean and were kept clean by the house keepers. The shuttle drive was amazing, he helped us with so much and taught us so much about Capri, he is able to drive you to the Port and the city between 9 am and 9 pm everyday and will explain to you the bus after 9pm, which is so easy to use. Breakfest was unbelievable, there were so many options and it was not just buffet. Maria also organized for us to have a boat for 2 hours around Capri island for 150, which is not much the boat is beautiful. We were late and they still accepted us, and took us our for the full two hours. I lost some jewellery in the room and didn't realize until I had already left, the housekeeper was very honest and gave it to the front desk. Maria and Viviana kindly arranged for it to get delivered to my house in Canada. I was so happy and thankful for their honesty. Such an amazing stay. Thank you for your hospitality.
for Everyoneby A verified traveler
Posted Aug 11, 2015
Tutto al di sopra delle aspettative. Eveything beyond expectations. Excellent.
for Couplesby Pedro V from Votuporanga -SP
Atendimento exclusivoPosted Jul 14, 2015 on Hotels
Hotel perfeito. Poucos quartos, atendimento exclusivo. Impecável, confortável demais. Funcionários extremamente amigáveis e eficientes. Não tenho nada do que me queixar. Cozinha de alta qualidade. Não é barato, mas vale cada centavo investido.
for Everyoneby A verified traveler from A
Loved it so much we extended our vaca 4 more daysPosted Jun 28, 2015
Loved the island so much we extended our vacation by 4 more days. We will deff be returning next year and are contemplating retiring to the island :D
for Getaway With Friendsby A verified traveler
Posted Jun 26, 2015 on Hotels
Highly recommended... I had a wonderful stay in this hotel