Ratings based on 189 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from langhorne,pa
great staffPosted Sep 15, 2015
Pros: Location,rooms,food,staff,patio and roof top terrace
Location: Near Marian grande, easy walkto
A quick stay staff was welcoming,kind, helpful. Hotel was great can not wait to go back
for Everyoneby A verified traveler
Exceptional client servicePosted Sep 10, 2015
The hotel is really beautiful but what made our stay memorable was the exceptional service from the staff who truly went above and beyond their duties. The day of our departure, with only 45 minutes to spare, they dropped us off in the Capri center so we can visit the Gardeni di Augusto then picked us up and dropped us off at the ferry terminal. The breakfast selection was truly remarkable and it ranged from a la carte to fresh fruit. All things considered, this hotel surpasses other 4 star hotels costing up to twice as much and we will definitely stay here again next time we are in Capri!
for Everyoneby A verified traveler from Connecticut
Exceeded my expectationsPosted Aug 12, 2015
Pros: Staff, Food, Room and Location
Cons: There is not much I can say as we had only stayed one night but I can't think of much that could have been done better
Location: Location was very convenient, everything you would want to access is reasonably close.
I was extremely impressed with everything about this Hotel. From the moment we arrived we could just tell that the staff would do anything they could to make sure we were comfortable. We were upgraded to an ocean view room for no apparent reason other than they probably had one available. The room was extremely comfortable and impeccably clean. The hotel has a driver that was extremely helpful in explaining everything we needed to know about navigating our way to and from dinner and around the island. Everyone was so accommodating. My wife and I have stayed at a number of high-end hotels and this was definitely among the best. Probably the best so far in Europe. Our only regret was that we had only planned on staying one night. I would highly recommend this hotel and thought it was an excellent value.
for Everyoneby A verified traveler from Canada
Amazing Beach with exception ServicePosted Aug 12, 2015
This is one of the best hotels I've ever stayed in. At first we got picked up from the information station by the Port by the shuttle service, then we were greeted with a glass of wine on the terrace which looks upon Capri with a Jacuzzi. We were also upgraded to a better room almost instantly. Then our room was ready and we were escorted kindly by the Maria and she told us about the original paintings on the doors of the rooms. The rooms were so clean and were kept clean by the house keepers. The shuttle drive was amazing, he helped us with so much and taught us so much about Capri, he is able to drive you to the Port and the city between 9 am and 9 pm everyday and will explain to you the bus after 9pm, which is so easy to use. Breakfest was unbelievable, there were so many options and it was not just buffet. Maria also organized for us to have a boat for 2 hours around Capri island for 150, which is not much the boat is beautiful. We were late and they still accepted us, and took us our for the full two hours. I lost some jewellery in the room and didn't realize until I had already left, the housekeeper was very honest and gave it to the front desk. Maria and Viviana kindly arranged for it to get delivered to my house in Canada. I was so happy and thankful for their honesty. Such an amazing stay. Thank you for your hospitality.
for Everyoneby A verified traveler
Posted Aug 11, 2015
Tutto al di sopra delle aspettative. Eveything beyond expectations. Excellent.
for Everyoneby A verified traveler from A
Loved it so much we extended our vaca 4 more daysPosted Jun 28, 2015
Loved the island so much we extended our vacation by 4 more days. We will deff be returning next year and are contemplating retiring to the island :D
for Getaway With Friendsby A verified traveler
Posted Jun 26, 2015 on Hotels
Highly recommended... I had a wonderful stay in this hotel
for Everyoneby A verified traveler from Sydney Australia
Old World charmPosted Jun 25, 2015
Pros: The view
Cons: It's a shame it doesn't have a pool area that you could could use. I think if would be so lovely to sit by a pool and enjoy the view.
Location: Just a bit too far from the centre of the town square
I though this Hotel was lovely but unfortunately it is just a bit too far to walk into the main centre of Capri. They do offer a car shuttle from 9.00 am to 9 pm which is very good but you will need to catch a Taxi back after dinner each night. The view from our room was absolutely magnificent and our large balcony a real bonus. All the staff are friendly and sweet and we had a memorable stay here.
for Familiesby Robert from USA
Perfecto!Posted Jun 1, 2015 on Hotels
We loved the hotel, it's very nicely kept, the hospitality was amazing -- many times we were assisted and greeted by staff who always maintained a smile and warm welcome. We will return many times to enjoy the beautiful Capri Island.
for Business Travelersby Rita from Glendale,Ca
Awesome hotel stay in CapriPosted May 19, 2015 on Hotels
My sister and I are so happy we chose this hotel for our stay at Capri. The hotel is very pretty, clean and has very nice views of the sea. The staff was extremely accommodating and friendly. They helped us set up an unforgettable private boat trip along the Amalfi Coast right when we got to the island. They gave us snacks/drinks when we got there and provided complimentary rides to and from the hotel throughout our stay. They upgraded us from a loft no view room to a gargen/partial ocean view room. The room was very clean and super cute. They had complimentary room service for breakfast and a very gorgeous patio area overlooking the water to have our meals or drinks if desired. Overall this hotel was perfect for our stay and their hospitality was much appreciated. Definitely will go back when we go to Capri again.