Exterior
Check availability

Reviews of Gatto Bianco Hotel & SPA

4 out of 5
Gatto Bianco Hotel & SPA
Via Vittorio Emanuele, 32, Capri, NA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 322 reviews" "
Rating 8 - Good. 82 out of 322 reviews" "
Rating 6 - Okay. 21 out of 322 reviews" "
Rating 4 - Poor. 6 out of 322 reviews" "
Rating 2 - Terrible. 2 out of 322 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, West Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! We were not expecting the wonderful, charming, and thoroughly enjoyable stay. This is the place to stay for a weekend or week on Capri. Centrally located, spotlessly clean, with large, quiet and charming rooms you will not be disappointed. The staff is absolutely wonderful, and was always available for assistance or advice. It is the oldest running hotel in Capri and when you stay there you understand why. It has that old Europe charm and decor, but is immaculately maintained. The pictures I viewed on Expedia and other sites made it look tacky, dated, and I feared our room and bathroom would be tiny. I was totally wrong. The decor works and our room was about 3 times the size I expected. The bed was perfect, and we not only had a patio, we also had a sitting room and refrigerator. We also took advantage of a small discount given to guests who use the spa on the ground level and can highly recommend it. We will be sure to return to Capri, and will definitely return to the Gatto Bianco!
Stayed 3 nights in Mar 2024
Response from Giuseppe on Apr 9, 2024
Thank you for you wonderful words, we do our best so the guests can feel like home.Hope to see you again in Capri!

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Benny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

alfonso, Miami

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location couldn’t be better and the staff was really helpful, I’m definitely coming back.
Stayed 1 night in Sep 2023

6/10 Okay

Antoinette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
After having amazing hotel experiences in Rome and Praiano, I was really looking forward to my stay at this hotel. The hotel is in a great location and it is a beautiful property; however, I didn’t feel the service was at the level that some of the other reviews mention. Upon arrival, we approached the front desk for check-in. There was a young man that called someone else to check us in. As soon as the other man came out to check us in, he looked at us like we had 3 heads, as if we weren’t what he was expecting, (I mean, my name is French, so maybe he was expecting a member of a royal family). There was no “welcome”, no conversation, I was just asked for my cc and it was all very transactional. We spent about five minutes and the entire time, I noticed the man looking at my husband up and down as if he was confused with the fact that we were staying there. I’d hate to think the obvious, but based on his demeanor I think it was pretty clear. At the breakfast area we did come across a really nice lady that was very friendly and helpful, but again, she was one of three breakfast attendants that acknowledged us. All other other hotels we stayed at treated us with respect and so much friendliness, so to say this was disappointing it’s an understatement.
Stayed 1 night in Sep 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2023

6/10 Okay

Carol, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 4 times. This was the first time we were disappointed with our room which was quite small, no balcony/outside sitting area. The breakfast is quite good. The hotel is clean. Staff are efficient. I enjoyed playing with Miro.
Stayed 1 night in Sep 2023
Response from Giuseppe on Sep 28, 2023
Dear Carol,we are sorry about that, as you are stayed her many times you could book directly with us, maybe you booked a standard room that are the basic rooms without terrace.Sure to see you again in Capri, best regards

10/10 Excellent

yesenia, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Excellent customer service and staff was very friendly and attentive with us! We really enjoyed our stay at the Gatto Bianco hotel! Breakfast was a plus… really good and a lot of options! We feel like at home … Grazzie Gatto Bianco for your hospitality 🙏
Stayed 1 night in Sep 2023

10/10 Excellent

Kurzeja

Absolutely perfect blend of relaxed atmosphere in a refines setting. Wonderful Customer service!
Stayed 3 nights in Sep 2023

8/10 Good

Mehdi

Liked: Cleanliness, staff & service

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located but tucked away in the central Capri square. The room was spacious and had a balcony. Breakfast included fruits, pastries, and charcuterie. I would definitely stay here again and recommend this to otheres.
Stayed 2 nights in Sep 2023

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and breakfast. The staff specially Pepe was great. Perfect location and the luggage service to the port was also great
Stayed 1 night in Sep 2023

10/10 Excellent

Isaac, cliffside park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice breakfast, great service
Stayed 4 nights in Sep 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We LOVED Gatto Bianco Hotel and would absolutely stay again. So many great things to say: The perfect location - right in the heart of Capri. It was beautiful - the lobby, the breakfast garden area and our room was just lovely. The complimentary breakfast had various choices and was excellent - especially the cappuccino. Everything was sparkling clean. The staff was absolutely wonderful, helpful and friendly. They went out of their way to put a dress I left behind on the ferry to Positano. THANK YOU! I would HIGHLY recommend Gatto Bianco.
Room
Room
Grounds
Lobby
Stayed 2 nights in Aug 2023

10/10 Excellent

avi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria

Traveled with family
Liked: Amenities
Everything was amazing , I going back next year.
Stayed 2 nights in Jul 2023

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Nausheen Nikki, Barrington

Liked: Cleanliness, staff & service
Location, location, location - smack in the middle of all action. Staff was extremely helpful in arranging day trips. I’m waiting on a package they agreed to mail me.
Stayed 10 nights in Jul 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it there. And the staff was very friendly and helpful
Stayed 2 nights in Jun 2023

10/10 Excellent

Nik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location
Stayed 1 night in Jun 2023

8/10 Good

Dimitra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we enjoyed our stay at this hotel. Breakfast was nice, with fresh fruit, some savory items and sweet items. Hotel is right in the heart of Capri shops. Bit of a push with the suitcases to get to the hotel from the square, but doable.
Stayed 1 night in Jun 2023

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatto Bianco Hotel is great! The location is perfect and the staff is lovely!!! I would stay there again and again!
Stayed 2 nights in Jun 2023

10/10 Excellent

May

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and charming hotel, rooms are spacious and beautifully decorated. Perfectly located. Literally steps from the main dining and shopping streets like via Camerelle and close to the Center where transportation is available. Since the Center is pedestrian only a porter service is available for your bags but make sure to arrange that with the hotel in advance of your arrival/departure as it is only available at certain times of the day. The outdoor breakfast area is beautiful though food options are a bit minimal, but definitely sufficient. Overall a great stay and experience!
Stayed 2 nights in Jun 2023

10/10 Excellent

ELENA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff, clean and cozy room, very good breakfast
Stayed 1 night in Jun 2023

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Patrick G

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and grounds. Perfect location, helpful and friendly staff, great breakfast with plenty of options.
Stayed 3 nights in May 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay here, very comfortable and a great location! The staff were helpful and very personable. Breakfast was delicious. We would stay here again. Best tip...take a cab from the ferry directly to hotel.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

2/10 Terrible

Carla

Stayed 1 night in May 2023

10/10 Excellent

Maia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and breakfast. Very clean
Stayed 2 nights in May 2023

10/10 Excellent

Arcangela

Stayed 3 nights in May 2023

6/10 Okay

Jess

Traveled with family
Liked: Cleanliness, staff & service
Although the tiled floor aesthetically was lovely, it means you hear every door open and close all night. The hotel quoted 200€ to collect us from the port but it was 35€ in a cab. No kettle in the room. TV the as small. Bed was rock hard but that didn't really matter as it was too noisy to sleep anyway.
Stayed 2 nights in Apr 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
I stayed in an immaculately decorated and clean single room with balcony. The common area of the hotel is really beautiful and the buffet breakfast was fantastic with high quality cereals, cheese, meats, breads and pastries.
Stayed 1 night in Apr 2023

10/10 Excellent

Vidhi

Liked: Cleanliness, staff & service, property conditions & facilities
Staying was very good and on top of that the owner , Mr Andrea was kind and very helpful. I would recommend this place for stay :)
Stayed 3 nights in Apr 2023

10/10 Excellent

Mengou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fantastic in this hotel!
Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet oasis- fabulous location and really attentive staff. Will definitely stay again
Stayed 3 nights in Apr 2023

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Wai

Stayed 1 night in Apr 2023

10/10 Excellent

Luci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gatto Bianco hotel is in a very convenient location only 100 metres from Funiculaire in Capri. The small property has some very comfortable and spacious grounds to sit and relax while staying at the hotel. Hotel room very comfortable and provided ample space while we stayed 3 nights at the hotel. The decor is colourful and warm. The white cat did visit us one evening in the lobby area.

10/10 Excellent

Christine, Port McNeill

Stayed 3 nights in Oct 2022

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very good with excellent dining recommendations. Nice clean hotel that is at a very convenient location and quiet. Had a massage and it was just ok. Would recommend staying there.
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Oct 2022

10/10 Excellent

Cintia WOlosker

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Anthony

Stayed 1 night in Oct 2022

10/10 Excellent

Suasn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right in the middle of the town, easy to get to all the hiking trails, shopping, restaurants, and to the boat rides.
Stayed 5 nights in Sep 2022

10/10 Excellent

Nuala, Elmhurst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. So close to the center of things. Loved the old world charm. The breakfast was good and staff was attentive. Beautiful courtyard. I regret not booking any spa appointments, next time.
Stayed 3 nights in Sep 2022

10/10 Excellent

GOHAR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location nice people
Stayed 4 nights in Jul 2022

10/10 Excellent

Laila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful property. Very clean. Staff very helpful. Highly recommend. Will go back again.
Stayed 1 night in Jul 2022