Ratings based on 421 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 8, 2015
Lovely location close to beach. Facilities were great and staff happy to help. A few issues with errors on the bill on check out but quickly and pleasantly resolved.
for Everyoneby A verified traveler
Great shuttlePosted Sep 20, 2015
Nice staff, shuttle is always running, slightly dated decor but great stay...good pools
for Everyoneby A verified traveler from Manchester
Lovely Hotel, overlooking the seaPosted Sep 20, 2015
We used a family room for two of us to allow ourselves the room we wanted, and we're very pleased to find two spacious rooms and a massive terrace for sunning ourselves. The hotel looks like it may have been a 5* in the 80's and has dropped to a 4* due to not having been maintained. This did not detract from the overall stay, and the staff were very helpful and friendly. Especially Nicola (Neeecola... Don't call him Nicola!!). It is a short shuttle bus ride from the hotel to the centre of the island, and they run a bus every 10 minutes from 7:30 am to 2:00. And it's free! Definitely recommend this hotel
for Everyoneby A verified traveler from South Dakota, US
Hotel reviewPosted Sep 17, 2015
Nice staff, good breakfast and dinner. Beds and very uncomfortable which we experience at every hotel in Italy. The noise above us was loud in the morning early, good thing we are early risers. Probably one of the best spots and staff on the island.
for Everyoneby A verified traveler from philadelphia, pa
Incredible viewPosted Sep 17, 2015
Welcome drink of Prosecco was a pleasant surprise! Room was small and very outdated. What was more important was the view, which was incredible: you could see the public beach below, cliffs to your right, and the faraglioni rock formations to the left. The free shuttle to Capri town was great as well as the €5 per person shuttle to the Grand Marina (to catch ferries).
for Everyoneby A verified traveler from Edmonton, Canada
Best spot everPosted Aug 29, 2015
Pros: Shuttle service well organized to and from Capri centre. It runs every 10 min till 2:00 a.m
Cons: At some point some areas requires renovations.
Location: Anacapri, take island tour, small shopping, trip to Sorrento, Pompeii, try to go Blue Cave before 2:00 pm ,
Well located this property offers the guests all you need to enjoy the Capri Island, location, view, accommodation, meals and customer service. Once you put the first step in the reception takes care of everything. Thanks Nicola for doing all your best!!!😀
for Everyoneby A verified traveler from miami
Super nice hotel ...you feel like home!!!excelentPosted Aug 14, 2015
From the moment you arrives to the check out all staff are spetacular. We Will come back.
for Everyoneby A verified traveler from New York
Could have great potential ..ifPosted Aug 4, 2015
Pros: Location and the view
Cons: Customer service , updating the hotel public spaces , upgrading the WIFIsystem , new towels and beds in rooms.
Location: The beach is a downward walk and its a shuttle to the main people watching Piazetta
We as a family of four were so looking forward to our last days in Italy to be spent in Capri. Heard so much about the island and the hotel. I write this review with mixed feelings. The location is wonderful , the beach very close and has a wonderful pool. The hotel did provide a free shuttle service back and forth to the Piazetta everyday every few minutes or so until 2 am. The support staff such as Manuel, and the other staff who are drivers and porters work very hard in very hot conditions and were very nice and courteous. The front desk staff were very sarcastic at times and not very helpful had a very nonchalant attitude. They charged $5.00 euro for WIFI that didnt work! Why charge for WIFI? The beds were very hard and very uncomfortable and the hotel was very outdated. With some major customer service training , better breakfast choices, upgrades such as new bedding ,towels by pool , and updating living spaces this hotel could be the leader in accomodations in Capri. It really needs a hotel rescue!
by A verified traveler from Toronto
Great views, terrible roomPosted Jul 29, 2015
We may have had the worst room in the place & the power keep going off. No windows & a long hallway to a door with a tiny balcony. Refuse room 543 if offered.
for Couplesby Greg from Las Vegas, NV
Great water location - Bad Front Desk StaffPosted Jul 12, 2015 on Hotels
Great location as it is one of the few if not only hotel in Capri that provides easy beach access (Marina Piccolo). Hotel provides complimentary shuttle service to the center of town which makes it easy to get around. The employees at the front desk were so unfriendly and not informative (we didn't even know the hotel had its own pool until venturing around). The room we had was overlooking the water which was nice but the room itself was not impressive. Overall I would not recommend unless you really want to enjoy the water.