Great location, shame about the rest
Posted Apr 8, 2010
This is a basic hotel which just happens to be in a great location. It's clean and the breakfast is pretty good, but the customer service is lacking.
The hotel do not explain the baggage system at all- but it entails someone at the Marina (who as it turns out is not affiliated with the hotel) calling out your hotel name when you get off a ferry and taking your bags off you. We were told we'd get our bags in 30 minutes- really it was an hour and a half. We also assumed we'd tip the guy when we got our bags. But, we actually got a bill for 18 euros at the end of our stay to our surprise. Which one could understand if this was an arduous task, however, we could have done this transfer ourselves! The fenuculare compartments are pretty spacious and as it happens the walk from the top to the hotel takes just 5 minutes.
Our hotel room was ok but the TV did not work- but was not a great loss as we were not in Capri to watch Italian tv!
There was a fair amount of noise on Saturday night but we were there during Easter weekend- not sure if it always like that at the weekend or not?
So, in summary great location, shame about the rest!