Posted Mar 9, 2016
We picked Capri to celebrate our 30th anniversary, and chose this hotel for it's write up and view. We were in the off season but when we arrived, and rang the gate bell there was no answer and the door was locked. We finally phoned them! Someone let us in, registered us and took us to our room. We were given a form for breakfast including time - no explanation as to where it would be... When we went back out an hour later, our passport info was still laying on the desk in full view. We suspect we were the only guests - but no upgrade. They'd had a wind storm, and they cleaned the balcony after we arrived. Next morning breakfast time came and went. We went looking..stuff piled everywhere, no staff, no breakfast. It finally showed up some 45 minutes later...cold and unimpressive and no apologies. It's very retro and has a nice view, but I'd give it a miss...staff just doesn't care.