Ratings based on 396 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
Cons: the air conditioner was damaged
Excellent service, very comfortable and quiet. Also in a safety place. The food is delicious
3 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, United States of America

Good location,good for the money

Posted Nov 20, 2016
Pros: spectacular view
Cons: Maintenance
Location: close to restaurants and shopping mall
Very nice Hotel, but very low quality maintenance, is sad to see such a infrastructure with such low quality maintenance, thinks like shower head,dark spots inside the shower, the sealing between the mirror and the sink, but overall nice hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 17, 2016 on Orbitz
Good hotel, nice staff. Clean room and extraordinary breakfasts.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Oct 31, 2016 on Orbitz
Pros: The Facilities are excellent, very confortable Room.
Cons: The Restaurant it is not good at all. The prices are too expensive.
Location: It is nearby of Tolon Commercial Center, it is a good Mall with good restaurants and shopping stores.
4 out of 5
by A verified traveler

Excellent-for a hotel without a big name.

Posted Oct 9, 2016 on Hotels
For a hotel that does not have a famous brand like Hilton or radisson- it was excellent. The pools and views are great, it's located in the business district of Caracas, and there are always heaps and heaps of staff around.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommendable

Posted Aug 30, 2016
Quite clean and the staff is friendly and helpful!
5 out of 5
by Puylaurens

This traveler left a rating score only Posted Aug 1, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Jul 29, 2016 on Hotels
We have stayed at this hotel before. Disappointed in lack on English by the staff. When I first used the hotel 17 years ago English was spoken well. The hotel is suffering from the current government which does not encourage general friendliness to visitors from overseas. It has a great location and the pool is large. Overall very safe which security is a must if visiting this country, so full marks for security. Was much better hotel than another I stayed in the same city. One cannot expect normal international standards unfortunately in Venezuela. Full marks for Breakfast.
3 out of 5
by carli from Florida

The thrill is gone

Posted Jun 19, 2016 on Hotels
Normal. Value for money