Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by THOMAS from Shanghai

Posted Dec 1, 2015 on Hotels
This hotel is the place to go for foreigners.
5 out of 5
by A verified traveler

Uma noite confortável

Posted Sep 23, 2015 on Hotels
Muito boa e aconchegante. Atendimento excelente!
4 out of 5
by Rafael from Alicante

Excelente hotel, si no fuese por...

Posted Sep 22, 2015 on Hotels
En la parte positiva: habitación excelente, cama grande y cómoda, baño moderno, todo en perfecto estado y limpio. Gran TV LCD con gran selección de canales. Trato y amabilidad del personal. Ubicación tranquila en una zona segura. En la parte negativa: Wifi gratuito sólo en la zona del lobby, mientras que en las habitaciones es de pago. En la actualidad y en un Marriot, inexplicable. La atención en recepción es buena pero lenta. Una crítica a partes iguales hacia el hotel y esta página: La habitación incluye desayuno, pero ni en la reserva ni en la recepción se informa que el desayuno incluido es en la planta 6ª y no en la 1ª (donde ofrecen un buen buffet, pero cuyo coste es adicional). No sé cómo será el desayuno de la 6ª planta, puesto que me enteré de lo anterior durante el checkout.
4 out of 5
by Ricardo from Miami

A good stay

Posted Aug 10, 2015 on Hotels
Hotel provides the right standards for confort, service, and location. Restaurant has a good buffet style Breakfast. Service at the restaurant is very good but a little slow.
4 out of 5
by Antonio from New York

Great hotel for business

Posted Jul 25, 2015 on Hotels
Very good hotel and extremely well placed for visiting local clients. Excellent service, the room service food was decent. The hotel decor seemed old but the rooms themselves were excellent
5 out of 5
by A verified traveler

Posted Jun 29, 2015 on Hotels
Seguramente o melhor hotel de Caracas
4 out of 5
by A verified traveler

Good location hotel with all the needed amenities

Posted Jun 20, 2015 on Hotels
Great location, centric to many good quality restaurants in a safe room. Qualifies for Marroitt points which for me is important. Executive louge on 6th floor is a quiet place where you can have a plesant breakfast and made to order omelets. Fruit offering needs to improve though. Customer service at restaurant is fabulous for dinner. Really care about making sure customer is pleased. Curtains in the room neede repair. Room is on the noisy side as you can hear clearly via connecting door.
3 out of 5
by A verified traveler

decent hotel

Posted Jun 17, 2015
Pros: good cost benefit
Cons: everything
Location: mall nea rby
nothing much, quick trip, city dangerous, nothing much going on
4 out of 5
by Geraldine Giselle from Caracas

Estancia en Pareja de Fin de Semana

Posted May 22, 2015 on Hotels
Excelente la atención y amabilidad del personal. Las instalaciones son modernas, muy limpias y acogedoras. La comida sin embargo es aceptable, nada excepcional para recordar...
4 out of 5
by A verified traveler

Surprised

Posted May 15, 2015 on Hotels
Very good overall. My only complaint is the music in the lobby and terrace bar, it was extremely loud. It was impossible to make a phone call while seating in the lobby and very hard to have a conversation over cocktails at the bar that otherwise was very nice.