Ratings based on 171 Verified Reviews

4.3 out of 5
81% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler

We had an trouble-free stay.

Posted Dec 24, 2016
Pros: It's a well managed hotel and a good value for my travel dollar.
Cons: I can't add anything.
Location: Close to shopping on east end of town.
My wife was pleased with our stay. Nothing else matters.
5 out of 5
Recommended
for Everyone
by A verified traveler from Augusta, Ga

Updated and clean

Posted Dec 19, 2016 on Orbitz
The hotel was clean, the staff was friendly, and our room was spacious. Comfortable place to stay.
2 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
We had no heat the second night we stayed and would like some kind of compensation for it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2016 on Hotels
2 out of 5
by A verified traveler

Not so special

Posted Nov 8, 2016 on Hotels
Could not tell you the last time we stayed at a hotel that did not provide breakfast. The high cost of the room should include the breakfast. Hampton will be our choice next time. No hot tub. Bed was hard! Bathroom was nice/walk in shower especially. Had a strange smell in room. Love Holiday Inn's but there were not extra touches to make this special only not so special.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Clean, quiet and simple

Posted Oct 26, 2016
The service was great, the room was clean and comfortable and my stay was enjoyable. I'm not sure if there's another hotel in Carbondale that's this well kept.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2016 on Hotels
3 out of 5
by A verified traveler

Good restaurant but stinky room

Posted Oct 13, 2016 on Hotels
The room smelled funny, the bathroom lights were very dim, the tub didn't drain well, and you can't close the drapes. The room did have a fridge and microwave. The attached restaurant was fabulous though and breakfast was really good. I don't think the cost of the room was worth it and won't stay there again.
4 out of 5
by A verified traveler

Great service, and affordable.

Posted Oct 8, 2016 on Hotels
Great service! Very friendly and helpful. Not much in the area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels