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pool has been updated which was nice. staff was very helpful and friendly. by far the best hotel option in town.
The staff when I checked in wasn’t very friendly. I had called around 7 am and the lady I talked to on the phone was SO friendly and nice though.
Great Hotel, breakfast was good and clean and food was good.
The clerk at check-in was excellent, very friendly and helpful to everyone. The location is very convenient to everything and in a quiet area. We would definitely stay there again and highly recommend it. Room was spotless. Breakfast was typical continental, but they also offer free citrus water ...
Older hotel but has always stayed updated with decor, beds, etc. over the last 8 years I have stayed here.
I stay here when I visit my son in college. the front desk staff is always friendly and accommodating, the rooms are clean and it is close to many restaurants. I did go to the bar on site this trip and was not very happy with the service I received there. The next night I got my own nightcap and ...
Above average budget hotel. Good beds and shower with refrigerator and microwave. Decent breakfast, but small eating space. We would definitely stay here again.
We were able to check in a little early after driving 14 hours straight. When n we left at 1:15 am, they made a fresh pot of coffee while we loaded our bags. Super friendly and helpful staff.
The only real problem was ice machine didn't work.
Second time we stayed here since renovation. They need more light in the hallways cause it’s pretty dark, even during day. Room was clean, but bathroom had some issues. The shower curtain bar was falling out of the wall and didn’t do it’s job of keeping water off the floor. We told housekeeping as ...
100% safe. Wonderful service.excellent breakfast. Never ran out of anything. Very hot and good. Room very clean. Being traveling womenn felt 100% safe comfortable. Excellent friendly staff and very helpful. Being remodeled. But absolutely best deal ever.
Hotels were booked in Carbondale and we were fortunate to find one close to the University. It had a basic breakfast and good coffee. The clientele was varied and interesting.
Stayed at Hampton Inns before, always know what to expect. Good breakfast and clean rooms. Plenty of restaurants close by. Came down with family for a college visit. About 20 minutes from the campus.
We have stayed at this hotel a few times. It is dated BUT it is clean. The staff is friendly. The shower pressure is FANTASTIC! Great value for the price.
The desk staff ladies who checked me in were very helpful and knowledgeable about local eateries. Nice lobby layout where you can lounge if you don’t feel like sitting in your room. Would definitely go back.
Room was nice, however it would have been nice to have more of a variety for breakfast. Great place to stay. Close to SIU.
Aside from the door being difficult to open in our room, it was a clean and ok room. Very bare bones, wouldn't want to stay more than one night, but for a quick stopover it will do the trick.
A+ had a wonderful visit thank you would stay again.
The staff was very friendly and the room is very nice
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