Get an overview of this hotelHotel in Carcassonne's medieval fortified city

Near Château Comtal

Located inside the walls of the Cité, Best Western Le Donjon is within 200 meters of Château Comtal and Basilique Saint-Nazaire. Carcassonne Cathedral, the train station, and Ville Basse are 2 km away.

Dining options

The hotel offers a daily buffet breakfast and a brasserie serving regional cuisine. With indoor and courtyard seating, a wine bar features French wines and cold plates with local meats and cheeses.

Wireless Internet

Spread among 3 buildings, Best Western Le Donjon's 61 air-conditioned guestrooms include wireless Internet access, minibars, hair dryers, coffee/tea makers, and laptop-compatible safes.

Hotel Amenities

Hotel Amenities

Best Western Le Donjon occupies 3 buildings in Carcassonne's medieval fortified city. The main hotel building has a 24-hour front desk, and a daily buffet breakfast (surcharge) is served in the breakfast room. The hotel's restaurant, Brasserie Le Donjon, specializes in regional cuisine, while the lounge Le Comptoir des Vins et Terroirs features regional wines and small plates. Private wine-tasting sessions and romantic candlelit dinners can be arranged on request.

Room service is available during limited hours. Onsite meeting space accommodates up to 100 guests, and wireless Internet access is complimentary in public areas. The smoke-free hotel offers an Internet point. Parking is available for a surcharge, and hotel staff can arrange airport shuttle service for a surcharge (limited hours).

  • Business center 
  • Porter/bellhop 
  • Multilingual staff 
  • Total number of rooms - 61 
  • Dry cleaning/laundry service 
  • Television in common areas 
  • Bar/lounge 
  • Elevator/lift 
  • Restaurant 
  • 24-hour front desk 
  • Valet parking (surcharge) 
  • Free newspapers in lobby 
  • Number of floors - 3 
  • Meeting rooms 2 
  • Parking (limited spaces) 
  • Luggage storage 
  • Smoke-free property 
  • Breakfast available (surcharge) buffet 
  • Express check-out 
  • Free WiFi 
  • Spa treatment room(s) 
  • Garden 
  • Number of buildings/towers - 3 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge), Parking (limited spaces)

Room Amenities

  • Room service (limited hours) 
  • Hair dryer 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Iron/ironing board 
  • Free local calls 
  • Television 
  • Desk 
  • Free WiFi 
  • Free newspaper 
  • Shower only 
  • Free cribs/infant beds 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 

Where to Eat

Brasserie Le Donjon - Specializing in regional cuisine, including cassoulet. Open for lunch and dinner.

Le Comptoir des Vins et Terroirs - Wine bar and shop. Regional wines, cheeses, and meats. Indoor and courtyard seating.

Buffet breakfast - Offered each morning in the main hotel building for a surcharge.

In-room dining - Available during limited hours.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of EUR 12 per pet, per night

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Noise-free rooms not guaranteed


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 1.40 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 12 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Donjon
  • Best Western Donjon Carcassonne
  • Best Western Donjon Hotel
  • Best Western Donjon Hotel Carcassonne
  • Best Western Carcassonne
  • Best Western Hotel Carcassonne
  • Carcassonne Best Western
  • Best Western Donjon Remparts Hotel Carcassonne
  • Best Western Donjon Remparts Hotel
  • Best Western Donjon Remparts Carcassonne
  • Best Western Donjon Remparts
  • Best Western Le Donjon Les Remparts

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This hotel has received its official star rating from the French Tourism Development Agency, ATOUT France.

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