Ratings based on 161 Verified Reviews

3.5 out of 5
80% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good value

Posted Oct 4, 2016 on Hotels
Very nice rooms, friendly staff, good value. About 10 minute drive to the medieval city.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Guest, We are delighted to read that you spent a good stay in our residence We look forward to welcoming you again in Carcassonne. Best regards. The CERISE Staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Excellent budget hotel.

Posted Sep 27, 2016
Small room but very clean and well equipped kitchen. If you are looking for somewhere to stay on a budget I would definitely recommend this hotel.
Comment from Hotel Management
Oct 4, 2016 by L'équipe CERISE, Hotel Management
Dear Guest, Thanks for recommending our residence. We would be glad to welcome you again in Carcassonne. Best Regards. The CERISE Staff.
5 out of 5
by A verified traveler from dublin ireland

great value but only for a short stay

Posted Sep 13, 2016 on Hotels
Great value for the price 4 of us in2 rooms my room very small in comparison with our friends table was nearly on the bed on the other hand our friends room was huge great staff very helpful its a pity your rooms are not all the same size no sitting area
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Good value for money & easy access.

Posted Sep 13, 2016
Pros: the price, the apartment facilities, the staff, the location, the wifi.
Cons: Pool could be larger, garden area could be made alot nicer.
Location: Near the impressive medieval city of Carcassonne, and linked by motorway to the Mediterranian coast, northwest Spain and the Pyrenees
A pleasant stay, better then you might expect for the low price. Can't comment on the larger options but the single/double apartment room was small and compact but had everything I needed and was clean. Decent air conditioning, comfy bed and a black out curtain & blind made for a quality sleep, and the place was quiet. (stayed early September). The hotel is well outside the city area but by a main road and easy to access the tourist area, motorways and supermarkets nearby. Staff were very friendly, although the reception desk does close by 9pm. There is a small grass area enclosed by the hotel building and bordered with trees, and a small swimming pool. The large car park is gated and secured at night. A decent continental buffet breakfast is offered additionally. Overall, I'd certainly stay here again, and recommend this hotel/apartment as a great base to stay on a budget :)
Comment from Hotel Management
Sep 21, 2016 by L'équipe CERISE, Hotel Management
Dear Martin, Thanks for sharing your satisfaction with other travelers. We are happy to read that you had a pleasant stay with us. We took good note of your observations about the pool and the garden. We look forward to welcoming you again in Carcassonne. Best Regards. The CERISE Staff.
4 out of 5
by A verified traveler from carcarsonne

great place to stay

Posted Sep 2, 2016 on Hotels
very enjoyable
1 out of 5
by Travellers_eye from UK

Pointless

Posted Aug 31, 2016 on Hotels
Didn't stay. website states check in until 9pm. We got there 8.50pm and it was all closed up! If you advertise for 9pm that means 9pm and not before. But I guess it's make your own rules at this place.
1 out of 5
by Grace from Ireland

Fine for 1 night passing through for a bed only!!

Posted Aug 26, 2016 on Hotels
We, as a family of 4. Arrived at 11am and were not allowed to check in until 3pm even though we had send a previous email in advance specifying that we had a 6 month old baby with us. With a bitter expression from the receptionist saying "is no possible"... We then checked into our room that afternoon and were very disappointed to find its condition was so poor! The curtains and carpet were filthy with holes.. On the morning of day 3 and still no sign of a cleaner ( bare in mind nappies in bin etc) My husband asked at reception about this and he was handed 2 plastic bin liners and told we need to empty the bins ourselves out around the back of the hotel!! This is no joke! I could go on and on, but just to add there is No Bar.. And no restaurant.. Only a vending machine in the hall that sells water cola and sweets, oh and a nesspresso machine on top of the reception desk that is €1.50 a shot of cra.. Ps the pool was fine.
4 out of 5
by Hiu Hei from Hong Kong

quite good

Posted Aug 11, 2016 on Hotels
Spacious room, more than enough. Nice kitchen provides everything you need. Good hotel for travelling to Carcassonne.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 30, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Outside main town

Posted Jul 28, 2016
Pros: easy access by car to other places.
30 mins walk from town centre, but easy to access by car to other nearby attractions.
Comment from Hotel Management
Aug 5, 2016 by L'équipe CERISE, Hotel Management
Dear Guest, Thanks for posting your feedback online. We look forward to welcoming you again in Carcassonne. Best regards. The CERISE Staff.