Ratings based on 61 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Christien

Posted Aug 17, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017 by Didier, Hotel Management
Thank you very much
5 out of 5
by Arthur

Charming hotel run by charming owners

Posted Jun 28, 2017 on Hotels
Family run hotel with friendly and helpful management. Located across the street from little train going to old City. Within easy walking distance of la Bastide, canal cruises and the train station. Whatever we wanted the owners accomodated us. A nice change from larger impersonal chains.
Comment from Hotel Management
Jul 2, 2017 by Didier, Hotel Management
We thank you for your kind comment and are pleased to have satisfied you.
4 out of 5
by Diane

Hotel Monsegur

Posted Jun 14, 2017 on Hotels
Hotel ok. Staff helpful and lovely. But our room was 90 sq ft and the bathroom was tiny. There weren't enough surfaces to open both suitcases, and if someone was using the tiny desk, you had to climb on the bed to get around.
Comment from Hotel Management
Jul 29, 2017 by Didier, Hotel Management
Thank you for your comment
3 out of 5
by Michael

Charming but less than practical

Posted May 2, 2017 on Hotels
Excellent, kind service in good looking period property but room too small, bed too small, shower too old, breakfast very poor for the daily rate, expected much better from Logis.
4 out of 5
for Everyone
by A verified traveler from G, Mississippi

Great location for public transportation

Posted Oct 14, 2016
The airport shuttle drops you right across the street. We walked from the hotel to everywhere we wanted to go. The hotel is old but it is clean and the family who runs it speak English and are so helpful.
5 out of 5
by Amber

Posted Aug 28, 2016 on Hotels
We had a great stay at this hotel. They have their own dedicated parking area which was welcomed. We had a family room which had two bedrooms and two bathrooms. One had a single bed and bunk bed, the other had a double bed. It was fantastic to have a separate room the kids could sleep in. The location was great too. Only a ten minute drive up to the old castle part of town. The staff was very helpful and gave us directions and dining suggestions.
5 out of 5
by Rani from USA

Nice place

Posted Aug 15, 2016 on Hotels
Nice Hotel
5 out of 5
by Deborah from Biarritz

lovely place to stay . . .

Posted Aug 6, 2016 on Hotels
air conditioning buttons were complicated . . . we were unable to get it comfortable in the middle of the night . . . the ONLY problem . . . everything else was formidable (wonderful)!
5 out of 5
by A verified traveler

Posted Jul 29, 2016 on Hotels
Great location to walk to medieval city to watch fireworks
5 out of 5
by kevin from Galway

One night stay in Carrcassonne

Posted Sep 27, 2015 on Hotels
Lovely old style French hotel with very helpful staff. Free car parking and within 5 minutes walk of the the town. Very nice stay and would definitely return again.