Ratings based on 224 Verified Reviews

3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet Hotel, excellent staff

Posted Apr 13, 2017
Pros: Location and friendly staff.
Cons: Some mould on bathroom tiles needs to be addressed.
Location: Mcarthur Glen Design outlet village
Well located hotel, with friendly staff. Close for motorway access and nearby shopping at design outlet.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff lovely

Posted Apr 12, 2017
Hadnt realised smoking room was booked didn't think Amy hotel had them now days. Joys of the smell ewww
4 out of 5
Recommended
for Everyone
by A verified traveler

Working holiday

Posted Mar 31, 2017
Is a perfect base for our stays whilst helping our son renovate and decorate his new home.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denbighshire

Handy location for Bridgend

Posted Mar 23, 2017
Following my satnav to the services I couldn't spot the hotel until Ibwas randomly driving around the car park as the hotel is in a dip. Once found there was plenty of free parking. On arrival I received a warm welcome, everything was explained to me such as complimentary tea coffee in room and at reception area. There were toiletries, chocolate, wine and beer available for purchase. A continental breakfast could be ordered for about £5. I was travelling in my own for business and had a choice of double or twin room, non smoking. The room was adequate for my needs. Bed, sofa, hairdryer, desk, open shelving and open wardrobe area. The bathroom was clean, nice big towel sheet as well. The down side was the soap and shower gel dispensers on the wall which were practically empty, these should be checked when rooms are serviced. The hotel is situated at a service station with a Starbucks and Burger King and a two minute drive from McArthur Glen site which has a cinema and food complex. If in the area again I would happily stay here another time.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Useful location

Posted Mar 21, 2017
Pros: Friendly staff. Locatio
Cons: Bathroom needed a thorough clean. Shower track and floor looked dirty. bedroom furniture sticky with dirty edges
Location: Shopping outlet close by
Useful for visiting relatives in hospital. Friendly staff. Near services
3 out of 5
by A verified traveler

Good value

Posted Feb 15, 2017
Good value hotel but it's showing signs of a lot of wear and tear.
5 out of 5
Recommended
for Everyone
by A verified traveler from cf45

Very accessible

Posted Jan 30, 2017
Great Base x We needed to visit close friends for a surprise birthday party
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 25, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 15, 2016 on Hotels