I would not stay there again.
Posted Aug 31, 2016
Overall, this wasn't a horrible experience. I could even commend on the excellent reception staff who did his best trying to sort out some problems that we had. However, I wouldn't have stayed in this hotel again, nor would I recommend anyone to go there. There are far better hotels for the same money.
To begin with, I've nearly killed myself (and my son, whom I was holding in my hands) entering the hotel - it rained outside, and someone decided that a tiled entry slope is the best solution for a hotel! To say it is slippery would be a gross understatement. I wasn't the first one to slip there, as the staff was worried when it happenned and immediately they brought out the 'wet surface' sign.
We ordered a room with 1 queen bed, but were given two single beds; a crib for a baby wasn't available either (despite their website saying the opposite). In addition, the bathroom was simply dirty - with lots of hair in the bath tub.
I have to say thank you to a gentleman at the reception desk, who got us a family room, thus sorting most of this issues, except for one - that room was equally dirty (we had to move the bed a little bit, and the floor underneath was simply gross - half an inch of dust, rubbish, etc.). So it seems that cleanness isn't considered important there.
The interior is very tired to say the least. Lots of areas are in need of repair (never mind modernisation!).
Breakfast was ok.
Comment from Hotel Management
Sep 6, 2016 by Customer Care, Hotel Management
Thank you for writing your review. We regret to hear you were disappointed with the cleanliness of your rooms and the set up of the first room you received. We are also sorry about your experience when you first arrived at the hotel. We appreciate your comments and have shared your feedback with hotel management to continually improve our guest experience.