Ratings based on 771 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Birmingham
Massively overpriced is an understatementPosted Sep 18, 2017
The hotel was so different than what the website claimed it to be. What was once a beautiful looking hotel is now a dated and not so clean accommodation. The carpet in the room was dirty, the bedside table full of dust, net curtains which were once white are now grey, barely hanging on. Bathroom door did not fully shut, we had to clean the desk and the chair too. The hallway was unwelcoming and smelled too. Luckily we were there for only one night. Positives: great central location, bedsheets were clean and the room warm.
for Everyoneby A verified traveler from Swansea
Lovely hotel, great locationPosted Sep 16, 2017
perfectly located in the centre of the city. lovely and clean, comfortable, and lots of character. staff are helpful and friendly.
for Everyoneby A verified traveler from Coquitlam, B.C. Canada
Heritage hotel in a great location.Posted Aug 30, 2017
Character hotel perfectly situated across from the park and castle, and near restaurants and pubs. We were able to walk wherever we needed to go. Lovely lobby and bar areas. Staff were good. Only complaint was the old toilet which didn't always function properly.
by A verified traveler from UK
Dated and tired!Posted Aug 23, 2017
The lobby is probably the best bit. Whole place looking a little tired. Especially the bar which is practically prehistoric, not enough chairs or staff presence when you want to buy a drink. Bedroom had no nets/ blinds and overlooked other residences not good for privacy and seems like a basic thing to sort out.Obviously cutting costs on the laundry!
for Everyoneby A verified traveler from Bristol UK
Nice hotel in the centre of Cardiff. ..Posted Aug 23, 2017
Comfotable central hotel. .staff very helpful with wheelchair access etc....and disabled room was enormous.
for Everyoneby A verified traveler from Bridgend
midweek stayPosted Aug 22, 2017
Pros: Central location
Cons: Outside noise
Location: loads to do on your doorstep
Nice stay in the Angel , nice big room with a bath , friendly staff would stay again
for Everyoneby A verified traveler from Swindon
Nice hotel in the cityPosted Aug 17, 2017
Pros: Its Clean may be a bit tierd but it wasn't an issue staff were great
Location: its in the city enough said
great hotel in the city, and would return in a heart beat,
by A verified traveler
Posted Jul 29, 2017
No double glazing in high st windows ..so loud ..couldn't sleep ..Had to ask for towels .noisy wedding ..not very inviting
for Everyoneby A verified traveler from PORTHCAWL
LOVELY HOTEL WOULD RECOMMENDPosted Jul 17, 2017
Location: CLOSE TO ALL YOUR NEEDS
WE STAYED HERE FOR ONE NIGHT SUCH A BEAUTIFULL BUILDING STAFF VERY HELPFUL ROOMS NICE WOULD STAY HERE AGAIN
for Everyoneby A verified traveler from PA
Cardiff city centrePosted Jul 17, 2017
Pros: Room was very large with a queen bed and double pull out bed in sitting area.
Location: Great location in the middle of Cardiff. Short walk from the train station.
Lovely to stay in an independent hotel with character and charm rather than a generic chain.