Bar (on property)

Reviews of The Coed-Y-Mwstwr Hotel

4 out of 5
The Coed-Y-Mwstwr Hotel
Coychurch, Bridgend, Wales

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 71 reviews" "
Rating 8 - Good. 18 out of 71 reviews" "
Rating 6 - Okay. 2 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, from the staff to the food and the room. All the staff were really friendly and made our stay perfect. We had the coach house room - it was to a really high quality, comfy bed, great amenities and nice and quiet. Will definitely stay again
Stayed 1 night in Mar 2024

8/10 Good

Charlotte

Business traveler
Staff amazing food outstanding, room needs a deep clean and better quality bedding.
Stayed 3 nights in Feb 2024
Response from front of house on Feb 17, 2024
Thank you for taking the time to provide your feedback on your recent stay at The Coed-Y-Mwstwr Hotel. We appreciate your ratings across various categories. We take all guest feedback seriously. Thank you for choosing The Coed-Y-Mwstwr Hotel. We hope to have the opportunity to welcome you back again in the future. Warm regards, The Coed-y-Mwstwr Hotel.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the duvet interior being half way down the bed, OK in summer but not in February
Stayed 1 night in Feb 2024
Response from front of house on Feb 17, 2024
Thank you for taking the time to provide your feedback on your recent stay at The Coed-Y-Mwstwr Hotel. We appreciate your ratings across various categories. We take all guest feedback seriously. Thank you for choosing The Coed-Y-Mwstwr Hotel. We hope to have the opportunity to welcome you back again in the future. Warm regards, The Coed-y-Mwstwr Hotel.

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely feel as soon as you walk in / lovely welcome from staff and great service …. Very happy with our stay
Stayed 1 night in Feb 2024
Response from Kirsty on Feb 7, 2024
Dear Deborah, Thank you for taking the time to complete the survey about your stay at Coed-Y-Mwstwr Hotel. We always appreciate hearing feedback about the experience that we provide. We are very pleased to know that we created a lovely feel as you walked in and that you had a lovely welcome and service from our staff. We hope to welcome you again at Coed-Y-Mwstwr Hotel in the future. Kind regards, Coed-Y-Mwstwr Hotel.

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Coed-Y-Mwstwr Hotel on Jan 25, 2024
Many thanks for your lovely scoring of our hotel. We do hope you return.

4/10 Poor

Barry

Stayed 1 night in Jan 2024
Response from coed-y-mwstwr on Mar 10, 2024
Dear BarryThank you for taking the time to complete the survey about your stay at Coed-Y-Mwstwr Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken on board.We hope to see you at Coed-Y-Mwstwr Hotel again soon!Kind regards,Coed-Y-Mwstwr Hotel

6/10 Okay

Chris

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from The Coed-y-Mwstwr Team on Jan 23, 2024
Thank you for taking the time to complete the survey about your stay at Coed-Y-Mwstwr Hotel. We always appreciate hearing feedback about the experience that we provide.We hope to see you at Coed-Y-Mwstwr Hotel again soon!Kind regards,Coed-Y-Mwstwr Hotel

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as always
I have stayed multiple times and every single time is just perfect. This is my favourite hotel and I've stayed in many. I cannot recommend it highly enough.
Stayed 1 night in Dec 2023
Response from The Coed-y-Mwstwr Team on Dec 18, 2023
Your heartwarming review brightened our day! Thank you so much for taking the time to share your experience and for your continued trust in The Coed-Y-Mwstwr Hotel.We are truly delighted to hear that each stay with us has been nothing short of perfect. Your loyalty and kind words mean the world to us, and we are honored to be your favorite hotel among the many you've visited. Recommending us so highly is the greatest compliment, and we sincerely appreciate it.Thank you for making us a part of your journeys, and we can't wait to welcome you back for another perfect stay. If there's anything specific you love about your visits or if there are ways we can make your future stays even more enjoyable, please don't hesitate to share.Until your next visit, take care, and warm regards from all of us at The Coed-Y-Mwstwr Hotel.Best wishes,The Coed-Y-Mwstwr Hotel

8/10 Good

Jenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Coed-Y-Mwstwr Hotel on Dec 18, 2023
Dear Jenette,Thank you so much for choosing The Coed-Y-Mwstwr Hotel for your stay, and for taking the time to share your thoughts with us. Your feedback is incredibly valuable.If there are specific aspects that contributed to your positive experience or if there's anything we can improve upon, please don't hesitate to share your insights. Your feedback guides us in our continuous efforts to provide exceptional service.We hope to have the pleasure of welcoming you back to The Coed-Y-Mwstwr Hotel in the future. If there's anything we can assist you with, feel free to reach out.Warm regards,

8/10 Good

Christopher

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from The Coed-Y-Mwstwr Hotel on Dec 18, 2023
Dear Christopher,Thank you for taking the time to share your feedback about your recent stay at The Coed-Y-Mwstwr Hotel. Your opinion matters to us, and we appreciate your honesty.We're pleased to see that your overall experience earned an 8 out of 10. We always strive to provide a top-notch experience, and your insights help us understand how we can continue to enhance our services.If there are specific aspects of your stay that stood out, or if there's anything we can do to elevate your experience in the future, please feel free to let us know. Your satisfaction is of utmost importance to us, and we value your input.We hope to have the pleasure of welcoming you back to The Coed-Y-Mwstwr Hotel for an even more enjoyable stay.Warm regards,

10/10 Excellent

Abigail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff and fantastic food. Nice quiet room too, great shower pressure!
Stayed 2 nights in Nov 2023
Response from The Coed-y-Mwstwr Team on Nov 24, 2023
Abigail, thank you ever so much for your delightful review! It warms our hearts to hear that you had a lovely stay at The Coed-Y-Mwstwr Hotel. It's wonderful to know that our friendly staff, fantastic food, and the quiet ambiance of your room left a positive impression on youWe truly appreciate your kind words, and we hope to welcome you back for another delightful experience in the future. If there's anything specific you loved or any suggestions you might have, feel free to share. Your feedback is invaluable to us!Warm regards,

10/10 Excellent

gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this lovely hotel and I’ll be back again. Cosy rooms, quiet area, friendly and nice attentive staff and a lovely Welsh style breakfast are just some of the highlights.
Stayed 1 night in Oct 2023
Response from The Coed-y-Mwstwr Team on Nov 10, 2023
Dear Gordon,Thank you so much for choosing to stay at The Coed-Y-Mwstwr Hotel for the second time, and for taking the time to share your wonderful feedback.We're thrilled to hear that you had another positive experience and found the staff friendly and attentive. It's always a pleasure to welcome back returning guests, and we're delighted to know that you plan to visit us again.Your 5 out of 5 rating and kind words are truly appreciated. If there's anything specific you'd like to share or if you have any preferences for your next stay, please feel free to let us know. We look forward to hosting you once again for another lovely experience.With Best Wishes,The Coed-Y-Mwstwr Hotel

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint old hotel, beautiful surroundings and the staff are all friendly and helpful.
Stayed 2 nights in Oct 2023
Response from The Coed-y-Mwstwr Team on Nov 10, 2023
Dear Christopher,Thank you for taking the time to share your feedback on Expedia! We're delighted to hear that you enjoyed your stay at The Coed-Y-Mwstwr Hotel.It's fantastic to know that you appreciated the quaint charm of our old hotel and found the surroundings beautiful. We're also thrilled to hear that our staff left a positive impression with their friendliness and helpfulness.Your 5 out of 5 rating is truly appreciated, and we're grateful for your kind words. If there's anything specific you'd like to share or if you plan to visit us again in the future, we'd love to welcome you back for another wonderful experience.Safe travels, and we look forward to hosting you again.With Best Wishes,The Coed-Y-Mwstwr Hotel

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Coed-y-Mwstwr Team on Nov 10, 2023
Dear Natasha,Thank you so much for your 10 out of 10 rating! We truly appreciate your positive feedback. We're thrilled to hear that you had a great experience at The Coed-Y-Mwstwr Hotel.If there's anything specific you'd like to share about your stay or if you have any suggestions for improvement, please feel free to let us know. Your satisfaction is our priority, and we look forward to the opportunity of welcoming you back for another excellent experience.With Best Wishes,The Coed-Y-Mwstwr Hotel

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
2 night business trip.
Two night stay Business trip. Hotel sits in its own grounds. Fabulous views. You do need transport to reach it. Staff were very friendly and helpful. The hotel was clean and tidy. Breakfast was excellent. Had dinner in the bar one night, really enjoyed it. Overall a very nice and comfortable hotel
Stayed 2 nights in Oct 2023
Response from The Coed-y-Mwstwr Team on Nov 10, 2023
Dear John,Thank you so much for taking the time to share your glowing review of The Coed-Y-Mwstwr Hotel. We're delighted to hear about your fantastic business trip experience.It's lovely to know that you enjoyed the unique setting of the hotel with fabulous views and that the staff contributed to making your stay pleasant with their friendliness and helpfulness. Your perfect 10 out of 10 rating is truly appreciated, and we're grateful for your kind words. If there's anything specific you'd like to share or if you plan to visit us again in the future, we'd love to welcome you back for another excellent stay.Safe travels, and we look forward to the pleasure of hosting you again.With Best Wishes,The Coed-Y-Mwstwr Hotel

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel friendly staff Great food and good parking excellent will be using again
Stayed 3 nights in Oct 2023
Response from The Coed-y-Mwstwr Team on Oct 9, 2023
Hello Darrell,I'm absolutely thrilled to hear that you had a wonderful experience at The Coed-Y-Mwstwr Hotel! Your kind words mean the world to us. It's always a joy to welcome back guests, and we can't wait to have you with us again.If there's anything specific you loved about your stay or any suggestions you have for us to make your next visit even better, please feel free to share. Your feedback is incredibly valuable to us.Wishing you a fantastic day, and we look forward to your return!With very best wishes

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing building and service.
Stayed 1 night in Sep 2023
Response from The Coed-y-Mwstwr Team on Sep 23, 2023
We greatly appreciate your brief but heartwarming comment. We are joyful to hear that you found our building and service to be amazing during your stay.We hope to have the pleasure of welcoming you back soon.With very best wishes.The Coed-Y-Mwstwr Hotel

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from The Coed-y-Mwstwr Team on Sep 7, 2023
Thank you for your outstanding five-star review. We really do appreciate our customer taking the time to leave us feedback, and we are thrilled that you enjoyed your experience at The Coed-Y-Mwstwr. We really do aim to deliver the very best of experiences to all of our customer, and I am delighted that you speak so highly of my colleagues who take such pride in the high levels of personalised service they deliver. We all look forward to welcoming you back very soon. With Best Wishes,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Coed-y-Mwstwr Team on Sep 7, 2023
Thank you for your outstanding five-star review. We really do appreciate our customer taking the time to leave us feedback, and we are thrilled that you enjoyed your experience at The Coed-Y-Mwstwr. We really do aim to deliver the very best of experiences to all of our customer, and I am delighted that you speak so highly of my colleagues who take such pride in the high levels of personalised service they deliver. We all look forward to welcoming you back very soon. With Best Wishes,

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from The Coed-y-Mwstwr Team on Sep 7, 2023
Thank you for your outstanding five-star review. We really do appreciate our customer taking the time to leave us feedback, and we are thrilled that you enjoyed your experience at The Coed-Y-Mwstwr. We really do aim to deliver the very best of experiences to all of our customer, and I am delighted that you speak so highly of my colleagues who take such pride in the high levels of personalised service they deliver. I am so pleased you enjoyed your visits for Afternoon Tea, and we all look forward to welcoming you back very soon. With Best Wishes,

2/10 Terrible

suzanne

Stayed 1 night in Jul 2023
Response from The Coed-y-Mwstwr Team on Sep 7, 2023
Thank you for taking the time to leave a review. I have looked into some of the suggestions you have made on other review sites and will be discussing them with appropriate staff. I do hope we can welcome you back soon,With Best Wishes,

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Coed-y-Mwstwr Team on Sep 7, 2023
Thank you very much for your very kind review. We are so glad that you had an enjoyable evening, and it was an absolute pleasure to be involved. We look forward to welcoming you back very soon.With very best wishes.

8/10 Good

Sharron

Stayed 1 night in Jul 2023

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big bathroom, clean, well presented.
Stayed 1 night in Jul 2023

8/10 Good

Alyson

Stayed 1 night in May 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy installers
My installers came back into the office and said I picked them a lovely place to stay - they really liked it . Food lovely, rooms very nice.
Stayed 1 night in May 2023

8/10 Good

ian

Stayed 1 night in Apr 2023

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really comfortable bed and beautiful views / surroundings. The staff were really friendly and the breakfast was delicious. We will definitely stay again!
Stayed 1 night in Apr 2023
Response from Ange Ray on Apr 13, 2023
Dear Helen,What a lovely review to read! We are so delighted you enjoyed our dining experience with us, we strive for perfection in every aspect of our service and are pleased we were able to exceed your expectations! We shall look forward to welcoming you back soonWith Best Wishes,Ange Ray

10/10 Excellent

Aubrey

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
A Gem!
Lovely setting, great and friendly service and a quality venue - a little gem
Stayed 1 night in Mar 2023
Response from Ange Ray on Apr 13, 2023
A pleasure to read such kind words. Thank you for taking the time to review us, we are delighted you enjoyed your rime with us and hope to welcome you back soon.With Best Wishes, Ange Ray

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
A lovely find. Fantastic Country Hotel in a wonderful setting. Very peaceful. Tye rooms are very comfortable and spacious. The bar area is great with a welcoming log fire. Staff are brilliant and the food was excellent and well priced. I will definitely be back.
Stayed 1 night in Mar 2023
Response from Benjamin Ware on Mar 9, 2023
We are glad you enjoyed your stay! Looking forward to seeing you again soon!

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Just perfect we had a lovely evening meal with our dog in the lounge too. Highly recommend this hotel, Paul was especially friendly and attentive to our needs
Stayed 1 night in Mar 2023
Response from Benjamin Ware on Mar 9, 2023
It's wonderful to hear you had such a lovely time. We do try and make our hotel welcoming to humans and dogs alike. I shall pass your lovely comments on to Paul. Hopefully, see you again soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Lovely overnight stay. Good nights 💤
Stayed 1 night in Nov 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel, well worth it
Excellent stay, staff friendly quality and cleanliness very good. Would recommend
Stayed 2 nights in Nov 2022

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Great stopover on family trip. Staff very friendly, room very comfortable, food excellent
Stayed 1 night in Oct 2022

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2022

10/10 Excellent

James

Stayed 1 night in May 2022

6/10 Okay

Mike

Stayed 1 night in Aug 2021

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hote, great food - Recommended.
A quite tastefully decorated and populated older building with an external coach house to provide additional rooms. Stayed three nights with a colleague on business, and this is the 4th/5th time I have used this hotel as I am down in Bridgend for work quite frequently. Staff are friendly, welcoming and excellent from start to finish; possibly the younger ones slightly timid. My room has been very clean every time. Bar service is great, drinks selection good, comfortable furniture in a relaxed, but stylish setting. Special mention for the food, which is well presented and, most importantly, tastes great and has obviously been prepared with care and attention as my colleague also remarked on it. Difficult to fault. Sometimes a little pricy compared to other local hotels, but one gets what one is paying for.
Stayed 3 nights in Aug 2021

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The staff were lovely, very helpful and friendly. The room was lovely. Highly recommended
Stayed 1 night in Aug 2021

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful venue and amazing service
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful old manor house.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a peaceful location, best hotel restaurant for a long time, pleasant helpful staff, unfortunately we stayed at a particularly hot week and our room on an upper floor in the coach house was unbearably hot, making for some uncomfortable sleepless nights, the fan kindly provided after the first night helped, but the room needs air conditioning.
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location but with good access to M4.
Stayed 4 nights in Jul 2021

10/10 Excellent

Darween

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Mr E J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

miss

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great and lovely staff . Beautiful quiet grounds . Will be back .
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great period property with great food. Staff very friendly
Stayed 2 nights in Nov 2019
Response from Angela on Dec 9, 2019
Many thanks for choosing to stay at the Coed-y-Mwstwr Hotel and for taking the time for providing us with your wonderful feedback. We are thrilled to read your kind comments. I hope you return and we look forward to welcoming you back in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Delighted with our decision to stay at this lovely hotel and wouldn't hesitate to return or recommend it.
Stayed 2 nights in Aug 2019
Response from Angela on Aug 17, 2019
Dear Linda, Many thanks for choosing to stay at the Coed-y-Mwstwr Hotel and for taking the time for providing us with your wonderful feedback. We are thrilled to read your kind comments and we are happy you would stay with us again in the future. Thank you for recommending us and we look forward to welcoming you back