Ratings based on 72 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Great stayPosted May 17, 2015 on Hotels
I had an excellent stay. The facilities and room was a very good standard and the grounds were beautiful
for Personal Eventby A verified traveler
Posted Apr 21, 2015 on Hotels
for Familiesby Sean from Sydney
Cool golfingPosted Mar 21, 2015 on Hotels
Large comfortable room very clean and well appointed. Air-conditioning centrally controlled difficult to adjust made it a bit of a cold uncomfortable stay at night. Definitely need a car for transport to and from and for sightseeing. If your a golfing affectionardo then this is a place for you.
for Familiesby Elizabeth from Penarth
Night at theVale resortPosted Jan 16, 2015 on Hotels
The hotel itself was lovely and staff very helpful in general. There were some small details that stopped me giving it full score overall though. These were a limited room service menu with a high tray charge, and the fact that there were several adverts re luxury afternoon tea in either the restaurant or the spa, but on enquiry was told that both of these needed to be booked 24 hrs in advance (not mentioned on the adverts, and impractical if one didn't know this before arrival). Finally, unfortunately, I found the spa staff rather remote and unhelpful. There was another issue, but this lay with this website, and not with the hotel itself. The site tell me that they are looking into the situation.
for Couplesby A verified traveler
Posted Nov 5, 2014 on Hotels
for Business Travelersby Santino from London
Pretty good - would stay again.Posted Oct 28, 2014 on Hotels
Not bad hotel, looks better in the pictures. Renovations were taking place, but caused minimal disruption. Restaurant was nice and had really great food. A little overpriced menu, but manageable.
for Business Travelersby alistair.fox from stoke-on-trent
Wall to ceiling windowsPosted Oct 13, 2014 on Hotels
No issues here to speak of other than a lack of privacy by staying at the 'front' of the hotel with full length floor to ceiling windows with no nets,etc.
for Familiesby Petter from Fetsund
Kjempe fintPosted Oct 11, 2014 on Hotels
Veldig fornøyd med vårt opphold på Vale! Kjempe fint sted & fint rom! Skal tilbake :)
for Everyoneby A verified traveler from Wales
Easy access from M4 and a great place to stayPosted Oct 9, 2014
Pros: friendly staff and great accomodation
Had an operation booked in nearby hospital with an early start so this was perfect. And despite normal pre- op anxieties I was able to relax.
for Getaway With Friendsby F M Arnold from London
Very disappointing - would not recommendPosted Aug 26, 2014 on Hotels
Cleanliness of the room poor (toilets were not cleaned between guests). Room badly soundproofed, a noisy wedding kept me awake until 1am. Staff unfriendly, poor customer service skills, not trained to the standard you would expect from a hotel charging good money. Very disappointed with the look of the building the location and the design of the bedroom, as did not match expectations created by pictures published on the website. Bad value for money on all accounts. Will not return.