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Reviews of Hotel El Icaco Tortuguero

2 out of 5
Hotel El Icaco Tortuguero
200 m south of Plaza de Deportes, Colorado, Limon

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 87 reviews" "
Rating 8 - Good. 38 out of 87 reviews" "
Rating 6 - Okay. 17 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sara

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Right on the beach . Very clean. Comfy bed.
Stayed 1 night in May 2021

10/10 Excellent

Emilie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Position good basic facilities. Tour information good and tours taken excellent.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people here were incredible. Even with the mix up on our room, the service and amazing staff made our stay here awesome!
Stayed 1 night in Feb 2020

8/10 Good

William

Liked: Staff & service
The charm of a remote area
The room was spacious enough with a nice bathroom and shower. No aircon but a powerful fan mounted on the ceiling. We had a big rainstorm and wind the first night. The power went out and I couldn't see a thing. Bring a flashlight as the power also went out almost every day for a shorter time. The beach on the Caribbean coast was right across the street. I loved it as it was nearly deserted and unspoiled (natural). Seemed like 2 places when it was stormy or sunny. Had a nice restaurant for breakfast and good help with arranging canoe trips and guided walks. The town was a short walk but a bit tricky. I got lost coming back in the dark (again a flashlight is helpful) The place is absolutely charming with great places to eat in town.It was hot when the sun came out and steamy when it rained.
Stayed 3 nights in Nov 2019
Response from h on Feb 12, 2020
Thanks a lot ...

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and it was helpful that we could use the pool at a sister restaurant. The hotel is at the less touristy, more residential side of town, which may be off-putting for some people. The only real downside was the lack of air conditioning. Instead, I spent a lot of time in the hammock which benefited from the sea breeze. Fantastic pancakes.
Stayed 3 nights in Aug 2019
Response from tony on Sep 4, 2019
Thank you for review , just remember people that we have rooms with air condition please use this option in case you need it

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2019
Response from tony on Mar 5, 2019
Gracias muy agradecidos

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
The community hammock area was great. The location in the ocean was great. Hearing the waves st night was perfect.
Stayed 2 nights in Feb 2019
Response from tony on Feb 19, 2019
Gracias

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hammock area with sea views.

8/10 Good

H, WA, USA

Liked: Cleanliness, staff & service, room comfort
Good hotel
The hotel is by the beautiful beach. The hotel is very clean and all staff are nice. Breakfast is very good! If I will visit this place next time, I will stay here again.

10/10 Excellent

Ella, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to beach and the hammocks are great!
This is likely one of the best hotels in Tortuguero but it's still a Costa Rican hotel in a small town so don't be expecting the Hilton. And have you seen the price! A great deal! Tortuguero is a tiny town and at the boat dock in LaPavona a representative from the hotel, named Curly, met us and made sure we were on the water taxi. He spoke great English and walked us through town us to the hotel when we arrived. He was also our guide on an early morning canoe ride the next day.He paddled us all around the lagoon, which was fantastic! Tons of wildlife...Capuchin Monkeys nearly jumped in our boat, they were so close. He had a great eye and a clear love for his town.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pretty, clean, simple but all you need.
Only had 1 night but did the job nicely for a low price in great location. Pool is a public one down the street. Pretty and colourful location.

10/10 Excellent

Norma, Hesperia, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nine days in Tortuguero
Stayed in Tortuguero for 9 days. I had been there before, but it was a quick trip and couldn't do much. So I decided to stay longer this time. I took a canoe trip in the National Park and got to see so many kinds of animal. I got lucky! I also visited the Conservation of Turtle Museum, it was great. Walked in the pouring rain which was awesome. In California we don't get much rain. Hung out with the locals, listened to Reggae and ate at all the restaurants. The hotel has hammocks available for the guest facing the ocean. Hearing the waves crash while on the hammocks was so relaxing. The hotel also has a pool but it's located on their other property, which isn't to far away.There are many other activities to do such as kayaking, zip lines, fishing and in season Turtle watching. Just ask the hotels staff and they will help you with all your activity needs. Overall I had an awesome trip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great location, right by the beach! The hostel is very colorful and looks nice from the outside. The room we stayed in had 3 beds, not the most comfortable but good enough to spend a night or couple while traveling. We contacted the hotel a day before our stay and asked about transportation from the Tortuguero Airport. We had a water taxi come and take us to town, someone greeted us there and walked us right to the hotel. There was a kitchen available for breakfast (eggs and toast with fresh fruit and coffee/tea, pretty good and not expensive) but payment for the meals was not managed well, we ended up paying twice because the person we gave our money to the first day didn't write it down. Overall great value for the price!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place by the sea
This is a good value for money hotel right by the beach. Everything is about right for the price you pay here. Maybe a little breakfast included would be nice. We tried to eat there but they were so busy and we had to go for our tour so no breakfast for us that day :(

10/10 Excellent

J and M and O, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to beach and awesome view
Very nice accommodation. Breakfast good for the price, and included juice and coffee too. We stayed 2 nights and enjoyed Tortuguero. Do not forget to take the recommended canoe tour.

8/10 Good

orly, us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the money
good for the monney, close to the sea

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

10/10 Excellent

Ignasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alice, BC

Disliked: Room comfort
OK place to overnite in Tortuguero
We were fortunate to have linked up with a guide, who took us to the hostel after we got off the river boat. It would have been quite hard to find otherwise. The hostel is close to the ocean side, which made for nice surf sounds and a breeze, and looks nice. The rooms are clean but very basic and the fan just took the edge off the heat. We unfortunately had a very loud group of drinking and smoking Dutch people (old enough to know better) staying in the next few rooms and, as there is only screen on the windows, this was unpleasant. Mabel was very nice and helpful and I loved seeing the children of the family running the hostel playing around the nice gardens.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for this price
Great hostel directly across the beach! Has even a terrasse to sit outside, and some hammocks. The Reataurant part is not bad and very inexpensive.Go for it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jeong J, Korea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way overpriced!
I honestly don't get what all the super positive reviews are all about... It's not a bad place by any means...hammocks are cool, proximity to the beach is nice (even though you can't swim in it)...I just had to knock my rating down to poor because it is NOT a good value for the dollar...we paid $82 a night (with taxes and all through hotel.com) for a triple room...the room is basically a budget hostel room, barely enough space for the 3 of us to move around and a shower with water that is not cold (not even close to warm)...I get that Tortuguero is remote so I did not expect the Ritz Carlton, but I feel about half of what we paid would be a fair price for this place... as for the "friendly" owner Calixto...when we checked in he says "everything is taken care of" (referring to my PRE-paid hotel.com reservation...then all of a sudden, the night before checking out, he tells me I have not paid for the room..."100%, you did not"...not sure how friendly he was to other people but that was pretty much my only interaction with him...pretty far from bend-over-backward friendly as everyone else put... I do have to give props to Leonardo, one of the guides affiliated with the hotel, he knows his stuff, and I loved kayaking in the canals with him... Bottom line, there are better places...or at least better value places in town...pretty much any place other than the Icaco will be a better value...

6/10 Okay

Verified traveler

Liked: Staff & service
Simple place close to town
Keep in mind that you are in a really remote location. The upscale hotels in that area are in general not in walking distance to the town of Tortuguero and you need to use the boat shuttles to get their. The B&B Icaco is in walking distance to the town center with Restaurants and Supermarkets. The team is really lovely and do their best to make you comfortable and the tour provider they work with did a really good job. They are right on the beach, which is nice. Breakfast is standard. But this is a simple place, don't expect any luxury.

6/10 Okay

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
rustic but adequate
landscape was excellent , rooms were clean, help was very friendly,beds were comfortable, bathroom was very small for someone my size. breakfasts were good , fruit was very fresh and delightfull. price was very fair.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were great, loved the outdoor kitchen and would tell all my friends about it

6/10 Okay

Verified traveler

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 2 nights in Jan 2024

6/10 Okay

Geneviève

Traveled with group
Disliked: Amenities, property conditions & facilities
The beds were uncomfortable, and there was no hot water in the shower.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Gunilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place idag you want to feel like a VIP guest on your first arrival.
Stayed 3 nights in Oct 2019
Response from tony on Oct 30, 2019
Thank you very much it is a pleasure

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with very friendly staff
Stayed 3 nights in Aug 2019
Response from t on Aug 20, 2019
Thanks a lot for your comment Regards

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Pas bon accueil
L hôtel est sommaire et surtout le jeune homme de l accueil n est pas du tout accueillant
Stayed 3 nights in Mar 2019

10/10 Excellent

Driss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour très positif
Stayed 2 nights in Dec 2018

10/10 Excellent

Driss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande cet hôtel très convivial avec un personnel bien chaleureux. Driss.
Stayed 1 night in Dec 2018

8/10 Good

Laurence, Mettmenstetten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr gute Lage, ruhig aber im Stadtzentrum. das Appartment ist gross und hat eine Küche. Leider hat es zu wenig Küchengeräte.
Stayed 2 nights in Jul 2018
Response from tony on Aug 13, 2018
Thank you for your comment regards

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeannette

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Staff & service, room comfort
Godt gemt
Venlig personale, er sted man vælger for at være tæt på havet, gemt bag et lokalområde. Lidt nedslidt og ikke alt fungerer hele tiden. Men med lidt pura vida kan meget ordnes.

10/10 Excellent

Ada Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadia
Alojamiento tranquilo, el lugar para desayunar es muy agradable con vista al mar y el desayuno es rico. La habitación es cómoda y limpia pero 1 ventana no cerraba y no había mosquitero en 3 de las 4 ventanas. Para llegar el que nos fue a buscar al puerto nos llevó al hotel por un camino de barro y charcos con la maleta y después descubrimos que hay un camino de cemento! El servicio de lavandería es confiable.

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Schönes Hotel direkt am Strand
Schönes Hotel direkt am Strand mit einfachen, aber sauberen Zimmern. Im Vergleich zu andern Hotels in Tortuguero sehr gut gelegen. Die Touren würden wir beim nächsten Mal allerdings nicht mehr über das Hotel buchen.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fantastic!
Stayed 3 nights in Oct 2017

8/10 Good

Mare, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divertido
Tienen lo exacto para que estés bien. El desayuno fue muy bueno, la locación del lugar es excelente. El personal súper divertido y accesible. Recomiendo hacer los tours directamente con ellos, te hablan con honestidad y los precios completamente costo-beneficio. Me hicieron reír mucho y la pase muy bien. Gracias
Stayed 3 nights in Sep 2017

10/10 Excellent

CLODOALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal y guías muy agradables. Pasamos unos días geniales con suerte de ver tortugas poniendo huevos.
Stayed 2 nights in Aug 2017

8/10 Good

Emmanuel

Liked: Staff & service
Hôtel bien placé et bon rapport qualité prix
Nous avion la cabane qui donne sur plage. Sympa et bon rapport qualité prix. Personnel bien. Chambre à rafraîchir un peu.

8/10 Good

Günther, Rostock

Liked: Cleanliness, staff & service
Disliked: Room comfort
Dem Preis einfach angemessen
Bei dem Preis kann man einfach nicht viel verlangen. Es ist sauber, ein Bett ist vorhanden, wlan funktioniert - will man mehr ist es nicht das richtige. Freundliches Personal und schöne Hängematten. Meeresrauschen inklusiv. Der Pool ist 150m entfernt und nicht sehr einladend.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort