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Reviews of Tapirus Lodge

3 out of 5
Tapirus Lodge
Route 32, KM 76 San Jose-Limon, junto al Braulio Carrillo, Guapiles, Limon

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 67 reviews" "
Rating 8 - Good. 24 out of 67 reviews" "
Rating 6 - Okay. 6 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.6/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Marni

Stayed 2 nights in Mar 2024
Response from Reservations on Apr 13, 2024
Thank you for your comments.

8/10 Good

Wilma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice place to unwind for one or 2 nights. Rustic lodge, pillows and sheets need update. I like the gondola, you can really hear the trucks from the hwy. eventhough they are inside the forest.
Stayed 3 nights in Jan 2024
Response from Reservations on Feb 22, 2024
Thank for your comments, this help us to improve our services.

10/10 Excellent

Frank, Atlanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are out in the middle of a National Park. That is going to appeal to some and seem bad to others. There is one gift shop, one restaurant, etc., but I like getting to make friends with the staff and the scenery and unique beauty is what I came for.
Stayed 1 night in Feb 2024
Response from Reservations on Feb 22, 2024
Thank for your comments, this help us to improve our services.

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic room in forest. Only seating is on porch. Some windows are glass, others screens. Even being a mile off the main highway, truck engines were louder than most insects. And you can sometimes hear snoring from other rooms. Convenient location if you want to use the tram/zips or hike in the national park up the road. Dining for dinner was pretty good, though only tried vegi pasta and steak. Breakfast was 7:30-9:30 and had several menu options including eggs or pancakes. Birders seemed to find a lot of interesting birds. I only saw a few toucans.
Stayed 1 night in Jan 2024
Response from Reservations on Feb 22, 2024
Thank for your comments, this help us to improve our services.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we got out of the car we were taken to see a Tapir! Friendly staff & amazing location
Stayed 1 night in Dec 2023
Response from Reservations on Feb 22, 2024
Thank for your comments, this help us to improve our services.

2/10 Terrible

Donald

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lots off green around, but the room was old and nothing inside 1 bed and 2 night table, no A/C a old ceiling fan moving humidity around the room. Even saying it is a Park you could listen to track using their Jacob Brake the whole time day and night. Cracking floor and a toilet you pray before flushing never know the result. And the restaurant forget it they don’t even have a bottle of Vodka to serve you a drink.
Stayed 1 night in Aug 2023
Response from Tapirus Lodge on Aug 17, 2023
Good morning, we deeply regret the inconvenience you lived in our lodge, for us it is important to receive any type of comment in order to improve for future visits and keep our clients as satisfied as possible and that most tastes are covered. We appreciate your comment. Greetings and have a good day.

8/10 Good

Elena

Traveled with family
Liked: Property conditions & facilities
This place is so beautiful! If you are looking for a place away from everything , this is it. Rooms are clean, property is well maintained clean staff is so friendly. Some of the things I didn’t care for , was there is no way to get coffee first thing in the morning. Not everyone waits till 730 to get coffee . The other issue I had with the property is that it’s a one way road to get in and out. In the early morning and late at night they had nobody there to let you out. Reception should be there 24/7
Stayed 2 nights in Aug 2023
Response from Reservations on Aug 15, 2023
Thank you for your comments, this will help us to be better.

10/10 Excellent

Marjorie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved its beautiful location and the great activities offered at the site (e.g., night frog walk). The staff were very friendly and helpful!
Stayed 3 nights in Jun 2023
Response from Sales Team, Tapirus Lodge on Jun 19, 2023
We are pleased to know that you enjoyed your stay at Tapirus Lodge. We hope you visit us again

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally like camping in the jungle. Amazing experience. We saw so many animals within feet from our cottage. Rooms are very well ventilated with screens so AC is not needed but you need to be mindful that people can easily heard you talking in the neighboring cabins.
Response from Reservations on Feb 19, 2023
Thank you for your comments, they make us want to be better every day.

6/10 Okay

Ana Karina

Stayed 1 night in Nov 2022
Response from Reservaciones on Nov 24, 2022
Thank you for your comments, they make us want to be better every day

8/10 Good

Marianne

Stayed 1 night in Nov 2022

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to explore the jungle and forest just outside Braulillo NP. Friendly, knowledgeable guides with good English. Resident sloth outside the dining area and tapirs which come out at night. Not much in the way of food or drink, but we’ll enough.
Stayed 1 night in Jan 2022
Response from Reservaciones on Feb 3, 2022
Thank you for your comments, we are glad you enjoyed the stay with us.

4/10 Poor

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the jungle, disappointing room
Ok first the good: the location being in the middle of the jungle and on a ecological reserve is awesome. The jungle is amazing and it’s so fun to see all the cool wildlife. The staff was pleasant and friendly. The bad: this was advertised as a nice, clean, quiet space and it was none of that. The lodge is right off of the main highway so you can hear big rigs breaking all night long! The room is adjoined to another room (unless you get the suite) so you are sharing a porch and windows with other guests! This means any sound they make, you can hear it and it interrupts the ambiance of the jungle noise! Plus when they smoked cigarettes on the porch the smoke went straight into our room. I am angry at all of this because it was $110 USD and only worth about $35 per night. Very disappointing.
Only a bed and bathroom. Fine for jungle life but not for the price.
Two rooms adjoined with a shared porch.
Stayed 1 night in Jan 2022
Response from Reservaciones on Jan 16, 2022
We appreciate that you have taken the time to comment on our lodge. Feedback helps us improve the service provided. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Marcelo Gutierrez on Jan 7, 2022
Thank you very much for the comment and it is a pleasure that you have enjoyed your stay.

10/10 Excellent

Eddie, Fort Worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful, secluded location Extremely helpful staff.
Stayed 1 night in Dec 2021
Response from Tapirus Lodge on Dec 21, 2021
Thank you, we are glad you had a good time.

8/10 Good

Steve, Jersey City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place just off the main road but feels like being deep in the jungle. Bed and apartment was very comfortable and beautiful. They need two sets of pillows - one high and one low. The pillows were too high for my neck for a comfortable sleep. Apart from this the stay was perfect.
Stayed 1 night in Nov 2021
Response from Marcelo Gutierrez on Nov 24, 2021
Thank you Steve for your good comments.

10/10 Excellent

Jose

Stayed 1 night in Aug 2021
Response from Tapirus Lodge on Sep 16, 2021
¡Gracias por alojarte con nosotros, nos alegra que la hayas pasado bien! Tu opinión es muy importante para nosotros

10/10 Excellent

Adriana, Costa rica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butterfly garden was beautiful and Teleferico an awesome experience
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very unique. Being in the rain forest allows you to connect with nature.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and good breakfast but the fireplace in the room spewed smoke so we were cold.
Stayed 1 night in Jan 2020
Response from Customer Service on Jan 23, 2020
Dear Traveller, We're very glad you enjoyed your stay at our Lodge; nevertheless, we're confused as our rooms don't have fireplaces. We hope the rest of your Costa Rican vacation went well! Sincerely, Tapirus Lodge

10/10 Excellent

David, Virginia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect example of a rainforest lodge in Costa Rica. Nice rooms nestled in the forest. Great food. Our guide, Jaime was very knowlegeable, friendly, and helpful. The tram ride through the rainforest was a hit. Beautiful place for anyone wanting the true nature of this amazing country.
Stayed 1 night in Jan 2020
Response from Nicolas Staton - General Manager on Jan 23, 2020
Dear David, We're very excited to know you had a fantastic time at our Lodge and really got to immerse yourself in the rainforest, and most importantly got to travel in our iconic 1st in the world aerial tram in the Rainforest. We hope the rest of your vacation in Costa Rica was just as exciting and filled with nature. Sincerely, Tapirus Lodge

10/10 Excellent

BobONeil, Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our guide Jaime was fantastic he is the most knowledgeable guide there. He has a great sense of humor. This property is great
Stayed 1 night in Jan 2020
Response from Customer Service on Jan 23, 2020
Dear Bob, Thank you for relaying your comments regarding our property and also about Jaime, he's a great guide and loves the rainforest as much as the company does as well. We hope you had a great time during the rest of your visit to our beautiful country. Sincerely, Tapirus Lodge

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Tapirus Lodge on Oct 11, 2019
Dear Traveller, We're very happy to know you had a fantastic time at Tapirus Lodge, we look forward to welcoming you back in the near future. Sincerely, Tapirus Lodge Team

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Marie, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to stay! We truly loved our stay, and saw many species of frogs, snakes and plants. Our guide Jonathan was wonderful. Would definitely stay there again.
Stayed 1 night in May 2019
Response from Nicolas Staton - General Manager on May 29, 2019
Dear Traveler, Thank you for your great feedback regarding your stay, we're very happy to know that your stay went well and that you enjoyed the exuberant nature at our Rainforest Lodge. We hope you enjoyed the rest of your travels around Costa Rica. Sincerely, Tapirus Lodge

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Night in Costa Rica
Great area and great amount of nature. Jaime was a wonderful guide for both night and day hikes...
Stayed 1 night in May 2019
Response from Nicolas Staton - General Manager on May 29, 2019
Dear Traveler, We're very happy to know that you enjoyed your stay greatly, we'll make sure to send Jaime your feedback and wish you enjoyed the rest of your travels in Costa Rica. Sincerely, Tapirus Lodge

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place
Great personalized service - they treat you very well. Area is very cool - right in the middle of the jungle. Zip line and tram were cool. Food was good enough. Room is very small. Hot water is off and on.
Stayed 1 night in Feb 2019
Response from Tapirus Lodge on Feb 19, 2019
Dear Richard, Thank you for your feedback, we're very happy you had a great time and enjoyed the food and activities. Regarding the hot water, thanks for the comment, we're looking into it as we speak and will continue to monitor this situation to see if we need to change the water heating system. Hope the rest of your trip went well.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nature tour both at night and in the morning. Leo was fantastic. Saw snakes, frogs, a toucan, and more.
Stayed 1 night in Jan 2019
Response from Tapirus Lodge on Feb 19, 2019
Dear Traveller, Thank you for your feedback, we're very glad you enjoyed your stay. Hope the rest of your trip in Costa Rica was great. Sincerely,

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
We had great service right from the start. A guide was assigned to us to help us throughout our two night stay. He was very knowledgeable about the area and was extrmely helpful in all matters. The beds were comfortable. The water in the shower was either scalding hot or freezing cold. I never did geta shower there even though they tried ti fix it once. The rooms did not get cleaned on the second day. They brought in fresh towels and that was it. My overall stay was only OK and I thought that the value for the price charged was low.
Stayed 2 nights in Dec 2018
Response from Nicolas on Jan 1, 2019
Dear Guest, Thank you for taking the time to leave us your feedback, all of our guest's comments allow us to be better. We have taken your comments into consideration to make sure that the problems you experienced with housekeeping never happen again, this should not have been the case with the cleanliness of your room. We've been working on the hot water system and unfortunately, due to this challenge, we have already started working on a project to exchange the heating system in the coming weeks to make sure this doesn't continue to happen. Regarding the value for money the reason why the rate is a little higher for this type of lodge is that we include a night walk, a morning walk and breakfast for 2 in the rate (an $80 value approximately) but we can clearly understand your comment based on the comments above which we've already started working on. Did you enjoy the nature walks or any of the tours at the park? Thank you for choosing Tapirus Lodge. Sincerely, Nicolas Staton General Manager

10/10 Excellent

Danièle, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel in the rain forest
We had a great stay at Tapirus lodge, nice meals and fantastic walks, especially our night walk led by a very enthusiastic and knowledgeable guide. We would definitely return!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome lodge in the heart of the rainforest.
We saw many tapirs, anteaters, ants, spiders, frogs, butterflies and toucans during our stay. It was so wonderful! Juan Miguel is incredibly knowledgeable about the rainforest and the animals that live there. We learned so much and had a delightfully comfortable stay in the Tapirus Lodge.
Stayed 1 night in Mar 2018

10/10 Excellent

Liz, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and staff!!!!!!
I went as a solo guest to this lodge and it was one of the best decisions I made during my 9 day trek of Costa Rica! Very fond memories of this beautiful place with so much to offer! Staff was extremely helpful and nice. Grounds and room are stunning and very well maintained. Food was excellent. Great way to start my first trip to Costa Rica! Highly recommend this place!!! Liz in Boston :-)
Stayed 1 night in Mar 2018

6/10 Okay

Dan, Athens, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great tour; not much else
So, here's the deal. You get there, are transported to your room on a bus. You're hit up to do the various tours like ziplining and stuff along the way, then they escort you to the gift shop. And when you're there, they tell you absolutely no wandering off on your own. There is obviously concern about safety, which we get. But for us, we did home rentals throughout CR and went off on our own and explored without rules. If you want rules and a "cruise ship" rainforest experience, this is your place. If you want to explore on your own, don't come here. Now, on the bright side, our nike walk with the guide was great. He's a true expert on the forest and went out of his way to show us frogs and other creatures at night. Overall, I'd say if you're a family and a more typical tourist who wants typical tourist stuff, this is the place for you.
Stayed 1 night in Dec 2017

6/10 Okay

Kristin

Liked: Cleanliness, property conditions & facilities
Odd. Cool.. but know what you are getting into.
This was an odd experience. We booked the Tapirus Lodge expecting a lodge like others we stayed at in Costa Rica. Little did we realize that there is no lodge to speak of. Rather, there are just five little duplex cabins the jungle, with very little in the way of amenities. We are surprised to learn that we just park our car at the highway lot and take a shuttle 1.5 km in to the camp. The shuttle stops at 4pm and it isn’t safe to walk in the dark (nor are you permitted to)... so after that you are bound to stay at your cabin with nothing to do. We were not permitted to walk anywhere without a guide, with led to the feeling we were trapped at summer camp with no privacy and no options. We didn’t realize were would be required to eat at the ‘restaurant’, which served lousy food (the eggplant was particular terrible) at the designated time of 6:30 (not included but the only option). The food was so bad in fact that we opted to skip dinner the next night and eat chips and salsa we picked up at a grocery store 20 min down the highway. After dinner, it was lights out at 9. Literally they turn the power off. On the plus side, the tapirs are cool. The zip lines are fun and where else do you get a tarantula outside your front door? This place would have been great if the price was lower and expectations were better outlined. It is more of an adventure hostel than a lodge. My husband and I would have enjoyed it, but had I known, I would have brought my parents to a place like this.
Stayed 2 nights in Jan 2018

8/10 Good

Matthias, Hamburg, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the jungle with very friendly staff
The location is complete inside the jungle with good restaurant and very helpful and friendly staff. We booked a zipline trip and got. as Hotel Guests 20% off and additional a free tour through the hummingbird-, frog- and butterfly-garden.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tapirus Lodge, Guacimo, Costa Rica
We loved this place! Although we had planned to drive from San José directly to our rental house in the rain forest near Puerto Viejo, on the coast, a day before our departure we reconsidered. Best last minute decision ever! The drive from the capital to the Caribbean is really long and slow... after flying all day and realizing that it gets dark a little after five in December in Costa Rica, we were very happy to stop. We were greeted by Miguel Delgado, a welcoming, accomplished guide there. After settling into our snug little cabin, he provided us with dinner and then took us on a long, amazing jungle walk in the dark. We realized that we would have walked right past everything he knew to look for: frogs, spiders, tapirs, snakes... In the morning I went with him on a short walk; after a very nice breakfast, once again we adventured into the jungle, this time over the canopy. At the top of the gondola ride we hiked again, and after descending from this amazing experience continued hiking and learning from Miguel. We had another nice meal (all three meals, and the extraordinary guide service, comes with the price of your overnight stay) and were really sorry to have to leave. We couldn't have had a better first experience, and want to be sure Miguel knows how much we valued his introduction to Costa Rica.
Stayed 1 night in Dec 2017

8/10 Good

Shaw, Sata Barbara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rain forest Adventure Lodge
Food and service was excellent. Location is hard to find. A wonderful and beautiful place to stay.

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place right next to the hiking trails . The restaurant staff was really nice (especially Carlos). The room was ok but badly soundproof (we heard the neighbor cough). We did the gondolas (tram), it was really beautiful but it’s really not worth the price ($66 US per person). Breakfast was included but only okay.
Stayed 1 night in Mar 2024
Response from Reservations on Mar 9, 2024
Thank you for your comments, they make us want to be better every day.

10/10 Excellent

Detlef, Hamburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine einzigartige Übernachtung im Regenwald, Geräusche inklusive. Dazu noch die Möglichkeiten des Parks zu nutzen... eine wunderbare Erfahrung
Stayed 1 night in Apr 2023
Response from Reservaciones on Jun 7, 2023
Thank you for your comments.

6/10 Okay

André

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023
Response from Reservaciones on Apr 1, 2023
Thank you for your comments, they make us want to be better every day.

8/10 Good

Francois

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Site agréable en milieu boisé, plusieurs oiseaux qui chantent tôt le matin pour les amateurs d'ornithologie. Repas typique savoureux et service excellent.
Stayed 2 nights in Feb 2023
Response from Isaac on Feb 21, 2023
Merci beaucoup pour vos commentaires, dans notre parc, il y a beaucoup à découvrir, nous espérons les recevoir à nouveau.

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Anlage komplett veraltet.
Anlage sollte komplett erneuert werden genügt bei weiteren nicht dem Mindeststandard. 4 Sterne ????? Vom Himmel herunter gefallen. Preis Leistung komplett daneben. Der Regenwald ist schön. Personal sehr nett und sympathisch.
Stayed 2 nights in Nov 2022
Response from Reservaciones on Nov 21, 2022
Thank you for your comments, it make us want to be better every day.

8/10 Good

Carlos, SJO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La naturaleza en el lugar es increible. Las personas que trabajan en el hotel son muy amables, conocedoras de la zona y de los animales de la zona, muy interesadas por la experiencia que tengan sus clientes en el lugar, y una muchacha en el restaurante fue particularmente amable con un claro objetivo de satisfaccion de los visitantes. Volveria pero por mas dias.
Stayed 1 night in Oct 2022
Response from Reservaciones on Oct 11, 2022
Gracias por sus comentarios, los mismos nos hacen querer ser mejores cada día

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grossartig!
Per Zufall haben wir unsere 2. letzte Nach von unserer 4-wöchigen-Costa Rica-Rundreise hier verbracht - und noch sämtliche Tiere gesehen, die wir bis dahin verpasst haben (div. Schlangen, Vogelspinne, Tukane, etc.). Die Nachttour war sensationell! Unser Guide war sehr engagiert, wusste unheimlich viel und hat sich über jedes Tier gefreut. Wir konnten so div. Frösche (u.a Rotaugenlaubfrosch), mehrere Honigbären, etc. sehen. Am nächsten Tag holte er uns sogar extra vom Frühstück, weil er noch eine seltene Schlange fand :-) . Es gibt natürlich auch Faultiere und wenn man Glück hat, sieht man sogar Tapire. Das Personal ist sehr freundlich und die Zimmer befinden sich inmitten des Dschungels. Wir wären sehr gerne noch eine oder zwei Nächte länger geblieben für eine weiter Tour und auch, um die Seilbahn über dem Dschungeldach auszuprobieren! Wir werden die Unterkunft bei Gelegenheit definitiv wieder buchen!
Stayed 1 night in Jul 2022
Response from Tapirus Logde on Jul 19, 2022
Buenos días, Stephanie nos alegra mucho que hayan podido disfrutar de su estadía en Tapirus Lodge y que hayan podido ver gran cantidad de animales de variadas especies. Los esperamos pronto, saludos cordiales.

10/10 Excellent

Brenda, Puntarenas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto! Es totalmente estar inmerso en la naturaleza
Stayed 1 night in May 2022
Response from Reservaciones on Jun 14, 2022
Es un gusto saber que disfruto la estadía con nosotros! Muchas gracias por el comentario.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022
Response from Operactions department on Apr 25, 2022
We are really glad that you enjoyed the stay with us.

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lodge with jungle view
Nice lodge with great nature view. The room had a van which was good since the nights were still hot. We did a night walk which was offered upon arrival. The service at the restaurant was exceptional. It was amazing to see two tapirs. It was fun to do the aerial tram - unfortunately that was with over USD 50 per person pretty expensive.
Stayed 1 night in Feb 2022
Response from Reservaciones on Feb 13, 2022
Thank you very much for your comments. These will help us improve our service.

10/10 Excellent

Claude

Stayed 1 night in Feb 2022
Response from Reservaciones on Feb 13, 2022
Thank you very much for your comments. These will help us improve our service.

2/10 Terrible

Marco

Stayed 1 night in Nov 2021
Response from Nicolas Staton on Nov 8, 2021
Dear Marco, You did not arrive to our hotel property, we kindly ask you to remove the negative review of a hotel you didn't stay at. Sincerely, Nicolas Staton General Manager