Ratings based on 364 Verified Reviews

4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2017
Cons: The staff is lackadaisical . People were waiting for the front desk clerk who was busy getting breakfast at the breakfast bar.
Nice comfortable facility. Don't end up in a handicap room as they said you they could only provide hot or cold water from the faucet. Never heard of such a thing.
Comment from Hotel Management
Mar 30, 2017 by Paul, Hotel Management
Thank you for staying with us at the Homewood Suites Carle Place. We appreciate the feedback and look forward to welcoming you home again soon.
3 out of 5
by A verified traveler

shower message was broken,no hot water in sink

Posted Mar 8, 2017
Cons: Make the breakfast actually hot & patrol the property once in while to keep little kids out of the hot tub
shower message was broken,no hot water in sink,lock on room door kept getting stuck,hot tub full of noisy children. Tried to take a nap around 3:00PM and an SUV was parked outside our room window with the stereo blasting. Hot breakfast was ice cold. Upon check out I was not asked how my stay was.
Comment from Hotel Management
Mar 10, 2017 by Paul, Hotel Management
Thank you for staying with us at the Homewood Suites Carle Place. We appreciate your feedback in regards to the breakfast and the hot tub. We will take your comments under considerations and we hope you will consider staying with us again in the future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice, clean option for a moderate-priced LI hotel

Posted Feb 10, 2017
Pros: Cleanliness, comfort, amenities, safety, appearance, the wonderful breakfast and coffee, etc. Very spacious room. Would stay there again; recommend.
Cons: See notes about above door instructions, upgrading people to smoking suites, and the odd odor.
Location: Excellent location right off some major roadways, not far from the airports.
I was only staying one night, but I was happy to find this place. Typically I steer away from hotels in Nassau County - they are all old and grungy. This was a nice surprise. However, when I checked in, I was told that I had been upgraded to a better suite (not necessary, but okay)....it was all the way up on the 4th floor and a far walk from the elevator. I already had to walk back down once because i couldn't get the key to work (no problem, but I think the staff should let people know how the doors work - it was not obvious). It ended up not being the key, but user error. When I walked in, the room smelled like it was a smoking room. Not sure if it was or if the smoke smell was coming from another suite - but nonetheless, it was not that pleasant. I was too tired (it was late), and I didn't want to walk back downstairs again - since it was only one night. So, I dealt with it. The 4th floor also had an odd odor, but I think it was because someone had been cooking dinner in one of the suites on the floor. Otherwise, my stay was fine.
Comment from Hotel Management
Feb 13, 2017 by Paul, Hotel Management
Thank you for staying with us at the Homewood Suites Carle Place and for your feedback. We do our best to try and upgrade as many as our guests complimentary as a way to say thank you. I apologize that the room you were given was far away from the lobby and about the smell of smoke in the room. We are a non smoking facility, but unfortunately there are some guests who do not abide by the rules. We will take your comments under consideration and try to get any odors or smells out of our rooms before putting new guests into them. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Not bad

Posted Jan 31, 2017
The hotel itself is nice. The only problem is the noise on the hallways and you could hear noise above you from the floor on top. The shower doors couldn't stay close for some reasons....
Comment from Hotel Management
Feb 2, 2017 by Paul, Hotel Management
Thank you for choosing the Homewood Suites Carle Place. We appreciate your feedback and the five star review. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Great Stay

Posted Jan 23, 2017
Quiet, clean fantastic location near plenty of shopping and restaurants.
Comment from Hotel Management
Jan 24, 2017 by Paul Gabriel, Hotel Management
Thank you for choosing the Homewood Suites Carle Place. We appreciate the feedback and the five star review. We hope to see you again soon.
5 out of 5
by Joel

I would recommend.

Posted Dec 30, 2016 on Hotels
Very nice stay. Staff was cheerful and professional. Wifi was poor, but didn't matter. I wish there was a nightstand table on each side of the bed.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Thank you for choosing the Homewood Suites Carle Place. We appreciate the feedback in regards to the poor wifi. We will look into this and hope to see you again soon.
3 out of 5
by A verified traveler

Posted Dec 23, 2016 on Hotels
Very good option for the area, however our room smelt like smoke and they had no air fresheners.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Thank you for choosing the Homewood Suites Carle Place. We appreciate the feedback and hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Terible breakfast

Posted Dec 22, 2016
Typical Homewoods , nice , clean The difrence from other Homewoods was that breakfast was so poor and terrible
Comment from Hotel Management
Dec 22, 2016 by Paul, Hotel Management
Thank you for choosing the Homewood Suites Carle Place. We appreciate your feedback as we are always striving to provide our guests with the best services. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from central PA

Superb Hotel - highly recommended

Posted Dec 12, 2016
Pros: Location, price, condition, cleanliness and comfort.
Cons: More comfortable sofas and chairs.
Location: Well situated with excellent access to many area highlights.
Very enjoyable stay - all the amenities well covered - attractive, comfortable and clean.
Comment from Hotel Management
Dec 15, 2016 by Paul, Hotel Management
Thank you for choosing the Homewood Suites Carle Place. We appreciate the feedback and the five star review. We hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Cozy

Posted Dec 10, 2016
Vert cozy And convenient, staff is up all night and will help with anything.
Comment from Hotel Management
Dec 10, 2016 by Paul , Hotel Management
Thank you for choosing the Homewood Suites Carle Place. We appreciate the five star review and hope to see you again soon!