Ratings based on 163 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kennebunk, Maine
Nice staff!Posted Jan 15, 2018
Pros: Staff was helpful.
Cons: Clean but needs an update!
Location: Great for jumping back on highway. 1/2 from Harrisburg airport.
Great staff, but the hotel could use an update. Rooms are equipped with kitchens. My bed was comfy and clean. Had an issue with my keys twice and they immediately had the maiand servicntenance man come and clean the key insert. During the week, they have a gathering and serve snacks, beer and wine. Breakfast was great!
for Everyoneby A verified traveler from Pittsburgh PA
Very nice hotel.Posted Dec 10, 2017
Room was spacious. Kitchen well equipped. Bed very comfortable. Would definitely recommend this hotel and stay here again.
Posted Nov 20, 2017 on Hotels
Posted Nov 12, 2017 on Hotels
by A verified traveler
Customer service needs improvementPosted Nov 4, 2017
For an overnight stay, we can overlook the little nuances i.e. The big gap in the front door to our room, weird handicap accommodation when we did not ask for one, cramped room. Major drawback for us is the subpar customer service. Staff did not seem like they want to be there. Hardly smiled and looked up, courteous greetings are not a norm, etc. very disappointed. I'd stay elsewhere next time where our visit is welcome and business is appreciated. For a Marriott, this RI in Carlisle failed to meet its standards.
for Everyoneby A verified traveler
Posted Oct 16, 2017 on Orbitz
property was good, bit overpriced for the quality of property.
for Everyoneby A verified traveler from Bentleyville, PA
Nice, close to our venuePosted Oct 2, 2017
Rooms were nice, clean and comfortable. One room had a leak in ceiling, dripping on his head in bathroom, requiring moving my dad mid stay which was somewhat difficult due to his mobility issues however staff was accommodating and provided another room. Otherwise, accomodations were satisfactory with good, healthy complimentary breakfasts.
by A verified traveler
Posted Sep 10, 2017 on Hotels
by A verified traveler from pittsburgh
Very noisyPosted Aug 28, 2017
Dogs barking, no sound proofing in the walls so it's very noisy. The coffee is terrible some of the worst I've had.
Recommended, Very nicePosted Jul 17, 2017 on Hotels
Very nice hotel, staff, and location