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Reviews of Super 8 by Wyndham Carlisle-South

2 out of 5
Super 8 by Wyndham Carlisle-South
100 Alexander Spring Rd, I-81, Exit 45, Carlisle, PA

Reviews

6.4
Rating 10 - Excellent. 102 out of 575 reviews" "
Rating 8 - Good. 140 out of 575 reviews" "
Rating 6 - Okay. 147 out of 575 reviews" "
Rating 4 - Poor. 96 out of 575 reviews" "
Rating 2 - Terrible. 90 out of 575 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and service here at the super 8 South in Carlisle

10/10 Excellent

Thor

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to sleep. The room was clean. The building is a bit dated, but the employees were kind and i would go back again. They did charge ne a 50.00 security deposit which i thought was weird.
Stayed 2 nights in Jan 2024

4/10 Poor

Bruce

Business traveler
Disliked: Property conditions & facilities
Bathroom needs up grade, shower head half plugged with scale deposits, water handle has screw missing and paper stuck in it. bathroom sink leaking and has savvier corrosion at the base. Have to hold handle down to flush the toilet completely.
Stayed 1 night in Dec 2023

2/10 Terrible

Josh

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
There were roaches on the desk in my room
Stayed 2 nights in Dec 2023

6/10 Okay

Phillip A.

Business traveler
Liked: Cleanliness, staff & service
Budget hotel
If you are a light sleeper this place is not for you. Located besides a busy interstate , so the road noise is constant. Otherwise, this is a no frills budget hotel, which worked well for my one night stay (provide a bed and a shower). It was clean and plenty of parking. It does have an elevator available, since it has three levels.
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, room comfort
Nice stay for great price
The Super 8 in Carlisle, PA was a clean place to stay with great service. It’s an older hotel, but cleaned well. Super convenient to I-81. Very close to the hospital, which was why I chose it. Priced right.
Stayed 2 nights in Nov 2023

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Site was close to where I needed to go and the staff was pleasant but room was poorly maintained. Curtains falling off hooks, shower head broken, amenities not refreshed prior to renting room.
Stayed 3 nights in Oct 2023

6/10 Okay

Steven

Very comfortable bed.
Stayed 1 night in Oct 2023

6/10 Okay

BRENDA, curwensville

Stayed 1 night in Oct 2023

8/10 Good

Fred

Liked: Staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Oct 2023

4/10 Poor

Alfredo

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After paying in full online they charged me 50 dollars for a deposit they say they will refund me in 7 to 10 days the lobby was dingy and beat up along with the walls and elevator. The room was mostly clean the rug was worn with holes in it. The bathroom sink had what looked like dried vomit on the counter and sink. In all I will never book a supper 8 again.
Stayed 1 night in Oct 2023

4/10 Poor

John

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty. Limited soap and supplies. Hallways smelled of cigarette smoke throughout. Basically get what you pay for.
Stayed 1 night in Sep 2023

2/10 Terrible

Manuel

Traveled with family
Disliked: Amenities
Beds are horrible hotel smells like marijuana, breakfast is nasty coffee nasty orange juice and 1 bite size muffin
Stayed 2 nights in Sep 2023

6/10 Okay

Brittany

Traveled with family
Liked: Cleanliness, staff & service
Enough for a 1 night stat
It was enough for a one night stay. The shower was less than desirable and the beds and pillows were flat and uncomfortable, but i got some rest. Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable, older property so it's nothing fancy, but for the price it was clean and comfortable. Will stay again
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room, odd smell but good when air was out on.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a two day visit at Super8 in Carlisle Pa. Although the hotel is a bit outdated we had a very pleasant experience. The facility was very clean and well maintained. The staff was extremely friendly and helpful. The breakfast was just coffee, juice and muffins, but that seems to be the norm in most places since the pandemic. I would definitely recommend staying here
Stayed 1 night in Sep 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convevient easy parking clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael, Newport News

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable.
Stayed 3 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Run by nice people
Stayed 3 nights in Aug 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Jordyn

I enjoyed the AC working and the hot shower water. The bed was confortable but other than that, thry stay was iffy. The wifi didnt work, I was told there was a pool but I didnt see one when I was there. House keeping kept trying to enter our room every morning, to clean. Our cards continually aropped working. There was obvious water damage on the 1st floor.
Stayed 4 nights in Aug 2023

8/10 Good

Chris

Stayed 1 night in Aug 2023

8/10 Good

Dennis

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The shower was bad, was clean but not enough water pressure.
Stayed 1 night in Jul 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was old and attempts at cleaning were evident. However, our rooms were not serviced and we had to go find staff to support. Staff was rude and not really interested in assisting. The fire doors were missing from the stairwells on our floor. I would not recommend this hotel to anyone.
Stayed 2 nights in Jul 2023

8/10 Good

john

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Richard

Stayed 3 nights in Jul 2023

8/10 Good

Todd

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Richard

Traveled with family
Disliked: Staff & service
I would not recommend anyone,even my worst enemies to stay there. They wanted a fifty dollar “Surety”. I gave her a Master Card. She said it didn’t go through. I gave Her a Visa. She said it went through. When I checked my bank recent charges, there was 4 charges on each totaling over $200.00 on each card. Upon confronting Her and her asst, they assured me that a full refund was done. My Credit Card Companies both stated that it could take 5-7 days for the credits to appear on my accounts. I questioned each why it didn’t take 5-7 days for the charges to appear. No comment other than that’s the way it is. I need to follow up. A pain in the ass. Oh yea, I had to demand a receipt from Her assistant when I checked out the next morning. Good possibility that I will remove you from my booking source
Stayed 1 night in Jul 2023

6/10 Okay

George

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Management on Jul 7, 2023
hello george,We see that you rated us a 3 out of 5 Is there anything we can do to make this experience better for you?

2/10 Terrible

Torry

Stayed 1 night in Jul 2023

2/10 Terrible

Andrew

Disliked: Property conditions & facilities, room comfort
Super 8 Carlisle-South
So used to staying at hotels that do not allow smoking in the rooms. Did not notice that the reservation I made was for a smoking room. My fault. However when checking in was not told that I had a smoking room. Got to the room and it was hot because the AC was completely turned off. The room had a musty smell to it. The mattress was not comfortable at all. One our trip this time we had stayed at two other Super 8 and they were great. This had to be the worst Super 8 I have ever stayed in. Not worth the outrageous high price they charged for the room.
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 19, 2023
Thank you for staying with us. I appreciate the feed back and will look into the room. Thank you.

2/10 Terrible

Janet

Disliked: Cleanliness, property conditions & facilities
Room was filthy and stunk
When we walked into the room it stunk. Smelled like it had not been cleaned in a year. The carpets were filthy & had large stains on them. The bedspreads were dirty and had stains also. Thankfully the sheets were clean. The bathroom was okay. We had driven a long while and were very tired otherwise we would have checked out & found a different hotel. I realize Super 8 is a bare bones hotel but I expected it to be clean! We should have taken pictures of the room but we had already left when I noticed this review request.
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 19, 2023
Thank you for staying with us. I appreciate the feed back and will look into these issues to see they are fixed. Thank you.

10/10 Excellent

Dan

Stayed 1 night in Jun 2023
Response from Front Desk on Jun 19, 2023
Thank you for staying with Super 8 Carlisle South.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, room comfort
Decent low price older hotel
The hotel is run down and has a very odd odor to it. The room had carpet in it and tile, vinyl or wood floors are preferred. Linen and towels were clean as was the bathroom. Bathroom while it was clean was very old and the toilet had to be jiggled to stop it from running.
Stayed 2 nights in Jun 2023
Response from Front Desk on Jun 12, 2023
Thank you for staying with Super 8. We appreciate your feed back. We hope to get some much needed upgrades done this winter.

6/10 Okay

Janice

Traveled with family
Disliked: Property conditions & facilities
Door lock didn’t meet the door jam so room wasn’t safe. Shower was plumbed wrong. Hot was cold and cold was hot. Room was only needed for sleeping otherwise it was disappointing. Older hotel in desperate need of an upgrade.
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 12, 2023
Thank you for staying with Super 8. We appreciate your feed back and will look into fixing the plumbing and the door. We hope to get some much needed upgrades done this winter.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 9, 2023
Thank you for staying with Super 8 Carlisle South.

2/10 Terrible

Courtney

Disliked: Staff & service, property conditions & facilities
The safety bar on my door was taped against the wall so it wouldn’t be used, and my door didn’t lock. Upon exiting my room to leave I learned the door would not latch and COULD be opened without use of my keycard. I had to go to a wedding so I didn’t have time to request a different room, but I did not return to stay in the room I paid way too much for. Upon checking out no one was around for me to complain and I simply left my key on the counter and left.
Response from Front Desk on Jun 6, 2023
Thank you for staying with us. I apologize for all the issues with the door to your room and will send a request into maintenance for it to be fixed.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Front Desk on Jun 5, 2023
Thank you for staying with Super 8 Carlisle South.

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. We will stay there again!
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 3, 2023
Thank you for staying with Super 8 Carlisle South. We are happy you found us clean and convenient. We look forward to seeing you again.

8/10 Good

Geraldine

Traveled with group
Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in May 2023
Response from Front Desk on Jun 3, 2023
Thank you for staying with Super 8. We are please you found our staff great.

4/10 Poor

Timothy

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
my last day uupon checking out I saw 2 roaches. 1 in the bathroom and another one on top of my fridge. the chairs in the lobby were dirty upon belief.
Stayed 2 nights in May 2023
Response from Front Desk on Jun 2, 2023
Thank you for staying with us. We apologize for the issue and will look into the issues to see that they are treated and fixed. Thank you we appreciate the input.