Ratings based on 65 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jamie

This traveler left a rating score only Posted Oct 24, 2017 on Hotels
4 out of 5
by Patrick

Lovely staff

Posted Oct 12, 2017 on Hotels
Old style hotel, massive rooms, fantastic staff and lovely fresh food. Will likely use again.
4 out of 5
by Brett

This traveler left a rating score only Posted Sep 16, 2017 on Hotels
4 out of 5
by Cian

This traveler left a rating score only Posted Jul 26, 2017 on Hotels
5 out of 5
by Noreen

Posted Jul 26, 2017 on Hotels
This hotel is so convenient to town centre and lovely walks thereabouts .The food was fantastic nothing factory produced,and all staff were so helpful i thouroughly reccommend it .
3 out of 5
by Steve

Not the stay I hoped for

Posted Jul 23, 2017 on Hotels
The room was very hot - I was in Rm 435. There is no air conditioning and when I asked for a fan I was told that they would try to find one but that they only had 40 (for a hotel this size I thought that was pretty poor) and that they will get one to me if they could. I never heard another word. I had the window open all night and the noise from the boiler room could be heard outside all the time. The shower was stone cold at 10.00am even after running it for 20 mins. I get Eczema and so the heat in the room made me scratch my skin raw.The room was alos in the far end of the hotel and had stairs to contend with (even with access to the lifts) so that never helped either! Not impressed. What was good was that the rooms were spacious and the swimming pool was great. Carlow is a lovely little town and I can recommend Joe's Chinese. Breakfast at the hotel was good too. WIFI is perfectly sound for emails and there is ample parking. Sadly due to my experience with the hot room and the cold shower I will probably not come back. I didn't have time to lodge an official complaint with the management although the receptionist did offer to get a manager because I needed to get down to Cork. Retrospective action would be appreciated though.
5 out of 5
by Steve

Posted May 11, 2017 on Hotels
Found a fantastic bistro near boat club
5 out of 5
by Lyndsey

Lovely hotel

Posted Apr 20, 2017 on Hotels
Lovely hotel 5 min drives from carlow town loved it will definitely be back !!
5 out of 5
Recommended
for Everyone
by A verified traveler

5 star

Posted Apr 19, 2017
Love this hotel, staff were lovely and nice hotel, altogether helped to make our anniversary special
3 out of 5
by Michael

This traveler left a rating score only Posted Apr 18, 2017 on Hotels