Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
76% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Posted Feb 5, 2016
Not satisfied with my stay, will be staying at a cleaner more up to date hotel.
3 out of 5
by A verified traveler

Posted Jan 14, 2016
Bed spread had stains on them and the toilet paper and tissue weren't folded into a point.
Comment from Hotel Management
Jan 24, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am sorry that you were displeased with the accommodation you received during your stay at our hotel. We will make certain your strong points are forwarded to our management for evaluation and corrective measure. We will do our best to make your next stay a better experience. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to the caverns

Posted Jan 10, 2016
Pros: Location was great .
Cons: Breakfast room and breakfast items.
Location: Close to caverns and mountains.
Great location. Close to the caverns and Guadalupe mountains
Comment from Hotel Management
Jan 24, 2016 by Front Desk Manager, Hotel Management
Hello Houston, Thank you for sharing your experience with us. I regret that you were not pleased with the breakfast served. I will send your your review to our management for evaluation and reference. We will make certain you will enjoy your next visit in our hotel.
3 out of 5
by A verified traveler from TX

Posted Dec 20, 2015
The staff was polite but indifferent. The stay was fine nothing memorable. If you are just looking for a place to crash, that is reasonably clean. This is a good option.
Comment from Hotel Management
Jan 24, 2016 by Front Desk Manager, Hotel Management
Dear guest, Thanks so much for your positive feedback score following your visit here at our hotel.I am glad that the cleanliness was up to your expectations on the basic. We will do our best to provide you a more pleasant experience.
1 out of 5
by A verified traveler

Not good

Posted Nov 20, 2015
There was giod in a drawer.... Dirty water on the sink... And manger never contacted me about it like front desk said he would
Comment from Hotel Management
Nov 28, 2015 by Guest Relations Manager, Hotel Management
Dear guest, I regret that your stay was not a pleasant experience. I will send report to management regarding your concern, I assure you that they will verify what took place during your visit and call the attention of concerned staff. Your feedback is important to us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything you would expect from a super 8

Posted Nov 12, 2015
Clean room. Decent location. It was exactly what you think a super 8 should be
Comment from Hotel Management
Nov 28, 2015 by Manager, Hotel Management
Dear guest, We thank you for taking the time to give your feedback following your stay here at our hotel. Glad that your experience with us was satisfactory. We hope to have the chance to see you again soon. Thank you for your business.
3 out of 5
Recommended
for Families
by A verified traveler

good price close to the attraction.

Posted Nov 4, 2015
it was a bed for a quick visit to a bucket list attraction on our way further east
Comment from Hotel Management
Nov 10, 2015 by Manager, Hotel Management
Dear Guest, One of our main goals is to provide our guests with an experience that they will most likely boast to their friends or relatives, and we’re glad that in one way or another we have brought justice to your stay. We wish you could have stayed longer since we’re near a lot of good shops. Our affordable prices are here to stay so we hope you come back soon.
3 out of 5
Recommended
for Couples
by linda from California

Posted Oct 27, 2015 on Hotels
Old & smoky. We would never stay there again.
Comment from Hotel Management
Jan 9, 2016 by Kunal, Hotel Management
Dear Linda, It’s wonderful news that you have sent us this review that will greatly help in our hotel endeavor. We are sincerely sorry if you found our hotel experience to be a bit humid and old, we always take note of your concerns and we will not do nothing about this. With our best foot forward, you can only expect the very best from us in the future. Have a terrific week ahead. 1 out of 5
1 out of 5
Recommended
for Business Travelers
by james from Texas

Would rather sleep in my truck.

Posted Oct 24, 2015 on Hotels
The whole place smelled like an ashtray, there were cigarette burns in the comforter, and there was mold on the wall between the shower and the toilet. This place is a dump and I would not recommend it to anyone.
Comment from Hotel Management
Jan 9, 2016 by Kunal, Hotel Management
Dear James, I am sincerely sorry that you have encountered this dilemma during your recent stay with us. Thank you for bringing these matters to our attention, especially about the smell of the room, cigarette burns and mold. We are strict about these and rest assured once we verified all these we will be doing the best we can so that these will not be observed again. We hope you’ll give us another chance to show you what we’re made of.
3 out of 5
by A verified traveler from Victoria Australia

You get what you pay for

Posted Oct 22, 2015
Cons: The holes in the floor beneath the carpet need fixing. Attention to detail when cleaning would also be good.
Location: The location is on the main street but not really walking distance to eateries etc. You really need a car to get around.
We booked this place at the last minute and it was not quite the type of place we usually stay in. The facilities were old and tired, there were oil workers predominantly staying here. The beds were comfortable and the bathroom was ok although the bathtub didn't look like it had been cleaned properly. It was basic but I won't be staying in another one of these places, especially with kids. The reviews for this place were in line with what we found but there were very few places left in town. The staff were courteous and friendly.
Comment from Hotel Management
Oct 25, 2015 by Manager, Hotel Management
Hello RIna, I regret that we failed to meet your exacting service preference during your visit. We thank you however for taking the time to give us points we can use to further improve the quality of our services to serve you better. We hope to have the opportunity to serve you again.