Located close to caverns
Posted Dec 31, 2016
Friendly, helpful staff. Good breakfast, but I wish they would have high chairs or booster seats for kids. Our non smoking room smelled like cigarette smoke and we were offered to change the room. We chose to stay in our room, but hotel staff came and sprayed the room with febreeze. It helped a little bit. Nice bar on site. Make sure the personal vehicles are locked outside all the times. Two cars were broken in on the parking lot in front of the hotel. Police came and talked to the guests. Rooms are ok, clean, little bit outdated, our bathroom faucet was broken, we had hard time to turn water off and on. Hotel is located on the Main Street, 20 min away from the caverns.
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
I am sorry to hear that the non-smoking room you stayed in had a hint of smoke. It is really sad that other guest would disregard our policy causing inconvenience to other guests. Your feedback will be escalated. I am sure our management will address this issue including your comment on the lack of chair/s for kids.
Allow us to serve you better next time you are in town.