Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
37% of guests recommend
2.6 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Okay for an overnight

Posted May 8, 2016
Pros: Bed. Access to things in town and the area.
Cons: Better lighting for reading. More selections in breakfast.
Location: We could not find any place like a park in town to walk in, but we found a nice cemetery to wander through. This place is very convenient to Carlsbad
Room was clean, comfortable. Bed was very nice. Lighting was terrible. Several lamps, but very little light. As a result it was hard to read in our room. The breakfast was okay. Waffles were the only thing hot. Right on the road to Carlsbad Caverns.
3 out of 5
by A verified traveler from Colorado

It will do.

Posted Mar 28, 2016
If you are looking for an inexpensive motel in Carlsbad for One Night, this place will do. This is bare bones lodging in an old property that has been remodeled numerous times. Expect to hear your neighbors. This is the next step up from camping.
Comment from Hotel Management
Apr 14, 2016 by Guest Relations Manager, Hotel Management
Hello Denise, We welcome candid comments from our guests and we appreciate your time in letting us know your thoughts about your stay at our hotel. Your assessment of our property will be forwarded to our management for reference. Thank you for choosing to stay with us. Warm regards.
3 out of 5
by A verified traveler from Texas

Hotel close to all main attractions

Posted Mar 23, 2016
This hotel was great for the price. It was close to all main attractions. It was quiet and having a bar on site was awesome
Comment from Hotel Management
Apr 14, 2016 by Guest Relations Manager, Hotel Management
Dear Angela, Thanks so much for taking the time to share with us your assessment of our hotel and services. Please know that your satisfaction is very important to us, we will do our best to make your next visit a better experience. We hope to see you again soon. Thank you for your business.
3 out of 5
by A verified traveler from Midland

Posted Mar 16, 2016
Pros: cost
Cons: They don't have any sweet rolls for breakfast.
Location: We come for a semi pro football game.
We went for a football game and a place to nap and sleep after. It was quite and clean
Comment from Hotel Management
Apr 14, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for staying at our hotel when you were in town for the football game. I regret that you were not very pleased with our breakfast offering although you found the the price reasonable. We appreciate your insightful points, this will be used as reference as we continue to strive to provide our guests the best value services. We hope to see you again soon. Thank you for staying at our hotel.
4 out of 5
by A verified traveler

nice hotel great staff

Posted Mar 2, 2016
Pros: staff great comfortable bed
Location: nice motel near Carlsbad caverns
staff was very helpful comfortable beds easy access
Comment from Hotel Management
Apr 14, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for taking the time to share with us your comment following your visit here at our hotel. I am very pleased to learn that you were comfortable and found our staff hospitable. We will work hard to maintain the quality of our offerings to serve you better on your next visit. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted Feb 18, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by Front Desk Manager, Hotel Management
Dear guest, We thank you for taking the time to complete the survey for our hotel. Your excellent feedback score truly warm our hearts. It would be a pleasure to have you again. Thank you for your business.
4 out of 5
by A verified traveler

Posted Feb 2, 2016
Pros: Price
Cons: Noisy with the oil field workers occupying the majority of the motel
Location: Location OK for our visit
It was OK. We had stayed before and knew what to expect.
Comment from Hotel Management
Feb 29, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I apologise for the inconvenience you experienced during your visit. I will escalate your review, I assure you that we will do our best to make your next visit a better experience and will handle guests’ matters more appropriately in the future. Thank you for staying here with us.
3 out of 5
by Kelley from Denver, CO

My stay

Posted Jan 30, 2016 on Hotels
For the price paid, the accommodations were not bad. The mirror in the bathroom was filthy with finger prints and the bathroom still had hair in it from previous guests. Otherwise, the room served it's purpose as a place to sleep.
Comment from Hotel Management
Apr 30, 2016 by Front Desk Manager, Hotel Management
Dear Kelly, Thank you for choosing to stay with us. Please do not hesitate to call our front desk for your concerns on your next visit. I apologize for the oversight on the part of our housekeeping team. I assure you that your feedback on the cleanliness will be called to their attention for corrective measure. I hope you will stay with us again.
3 out of 5
by A verified traveler

Posted Jan 15, 2016 on Hotels
Comment from Hotel Management
Mar 26, 2016 by Front Desk Manager, Hotel Management
Dear guest, I am glad that we have met your satisfaction following your visit here at our hotel. Your satisfaction is very important to us. We would love to welcome you at our hotel again soon. Thank you for your business.
2 out of 5
by A verified traveler

Cost seems high

Posted Jan 2, 2016 on Hotels
Very limited items for breakfast. Price seems high comparing to the facility. Staffs are motionless.
Comment from Hotel Management
Mar 26, 2016 by Front Desk Manager, Hotel Management
Dear guest, Thank you for taking the time to share with us your comment following your stay here at our hotel. I regret however that you found the breakfast selection limited. I will send this to our management for reference and evaluation, we will make sure you will enjoy your next visit in our hotel. Thank you for your business.