Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
78% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jun 26, 2016
Pleasant visit, close to food, caves, etc. would stay again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
4 out of 5
by cynthia

This traveler left a rating score only Posted Apr 20, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
A short overnight stay. Carlsbad Caverns is about 20 miles away. Most restaurants are within walking distance.
3 out of 5
by A verified traveler from Vancouver Island BC

OK Hotel in Carlsbad

Posted Apr 12, 2016
Pros: It was modern and good location. Breakfast was good and the attendant at breakfast was excellent.
Cons: A little more customer service, positive attitude at reception, extra housekeeping when hotel is full.
Location: Nice pool, good breakfast, centrally located, oil field is main customer apart from tourism at nearby Carlsbad Caverns National Park.
Hotel is new and modern, front desk staff less than enthusiastic about being there. Unable to recommend places to eat and knew nothing about the nearby caverns and clearly didn't care either. No brochures or additional info available in lobby about local amenities, specifically cavern tours. Second day room was not cleaned as housekeeping overwhelmed with to many rooms to service and not enough staff.
4 out of 5
by A verified traveler

Posted Apr 11, 2016
The hotel has very spacious, clean rooms. Very friendly and helpful staff. Would stay there again,
1 out of 5
by Charles from Benbrook tx

Poor choice

Posted Apr 1, 2016 on Hotels
Our selves. No refrigerator or microwave, really. Place was just way to small for the price.
5 out of 5
by A verified traveler

Great service

Posted Mar 22, 2016 on Hotels
Great service, upgrade was great!
4 out of 5
by james from Austin

Nice hotel

Posted Mar 19, 2016 on Hotels
Nice stay clean rooms close to nearby cities midpoint
3 out of 5
by A verified traveler

部屋は快適だった

Posted Mar 18, 2016 on Hotels
エキストラベッドをリクエストしたためか、車いすで入れるタイプの部屋になっており、比較的広かったように思う。清潔感のある部屋だったが、エアコンの音がすこしうるさかった。 ロビーにポップコーンマシーンやクッキーがあり、自由に食べられた。 朝食のメニューが少なかったのが、がっかり。