Ratings based on 1,037 Verified Reviews

4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Beautiful resort but not close to San Diego..

Posted Jan 8, 2018
Pros: Outdoor spaces amazing... fire pits/ pools/ view from hot tubs excellent. Indoor spaces beautiful as well.
Cons: Roll away bed, not very comfortable
Location: This resort is not close to San Diego—or anything except Carlsbad— so plan on driving a lot to get to any tourist destinations/ beaches etc
Stayed here with my husband and our 20 something daughter for a family get together and sight seeing trip. Resort is beautiful. Pools, spa, outdoor spaces and our room were great. Food was great. Service however in restaurant/ bar sometimes slow but courteous. Staff appeared stressed some of the time.
Comment from Hotel Management
Jan 22, 2018 by Guest Services Manager, Hotel Management
Thank you for your valuable feedback
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
I like the 24hr marketplace and the tennis courts. Other than that.. Our room key did not work the entire time. Parking should be free if you are guests that will stay for days at the resort.
Comment from Hotel Management
Jan 22, 2018 by Guest Relations, Hotel Management
Thank you for your valiable feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from saskatoon, saskatchewan

A relaxing week at Omni.

Posted Jan 3, 2018
A nice relaxing stay at the Omni. Staff were friendly and helpful. The hotel itself is showing it's age a bit and fresh towels were a bit hard to come by at the pool, but overall it was a very pleasant stay with everything we could want or need. My wife indicated that the spa was excellent and the on-site restraunt was fantastic.
Comment from Hotel Management
Jan 22, 2018 by Guest Relations, Hotel Management
Thank you for your valuable feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2018
The staff was lovely and I felt very cared for a special. They treated me like VIP.
Comment from Hotel Management
Jan 22, 2018 by Guest Relations, Hotel Management
thak you for your valuable feedback
1 out of 5
by A verified traveler

Parking to far from rooms

Posted Dec 30, 2017
Pros: Beautiful main check in and dining facility
Cons: Better parking and room location
Charged 150.00 for dogs during fire evacuation. stayed only one night at Lacosta and decided to change to west suite inn. parking was more suitable ,pet friendly and dog fee waived .
Comment from Hotel Management
Jan 22, 2018 by Guest relations, Hotel Management
Thank you for your valuable feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Dec 27, 2017
The resort is stunning. The room cleanliness was very poor. They friend to fix it but stained carpet and dirty kitchen.
Comment from Hotel Management
Jan 22, 2018 by Guest relations, Hotel Management
Thank you for your valuable feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from newport beach

Gorgeous and friendly staff

Posted Dec 26, 2017
Had a great experience from start to finish and would recommend to anyone - food was delicious as well!!! Planning to go back for sure
Comment from Hotel Management
Jan 22, 2018 by Guest relations, Hotel Management
Thank you for your kind words - we look forward to welcoming you back
5 out of 5
Recommended
for Everyone
by A verified traveler

Business and pleasure trip

Posted Dec 17, 2017
Beautiful facility. Great staff. Very good restaurants. Well trained personnel.
Comment from Hotel Management
Jan 22, 2018 by Guest relations, Hotel Management
Thank you for your kind words - we look forward to welcoming you back
4 out of 5
by A verified traveler

Posted Dec 4, 2017
Pros: The ambiance and staff
Cons: The food at the restaurants is sadly lacking in quality that doesn't live up to the expectation given by the appearance and service.
I stayed at the Omni resort with my wife for 2 days and 2 nights. It is a beautiful resort and the staff is very helpful and friendly. The grounds are gorgeously maintained, the links are impeccable and the views are positively majestic.
Comment from Hotel Management
Jan 22, 2018 by Guest relations, Hotel Management
Thak you for your valuable feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Dec 4, 2017
Clean hotel, a little pricey but you get what you pay for.
Comment from Hotel Management
Jan 22, 2018 by Guest relations, Hotel Management
Thank you for your valuable feedback