Ratings based on 96 Verified Reviews

2.3 out of 5
38% of guests recommend
2.7 Room cleanliness
2.5 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Laredo, Tx

Location is good but that's about it

Posted Apr 4, 2017
Pros: location
Cons: cleanliness, tubs too old and slippery surface, old soap bars crumbled , no shampoo.
Motel is in dire need of updating, management not familiar with places to go eat dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
It was a very pleasant stay. The free coffee was nice.
3 out of 5
by A verified traveler

Cheap Motel that is nothing special

Posted Feb 13, 2017
Pros: Clean, friendly staff, dish network
Cons: Smell in repainted room, smell outside building, more parking space was needed.
Location: Carlsbad Caverns!
The experience was about what the 2.3 stars raters have given it would indicate. The room(s) were clean, but the first room I was given smelled overpoweringly of plaster and playdough-- and I was told that the room had just been repainted. The office manager switched rooms for me and the second did not have that smell, fortunately. Staff was friendly and it was definitely a "get what you pay for price" but for the price, it could have been a lot worse, especially since hotel prices in Carlsbad seemed to be overpriced, in general.
5 out of 5
by David

This traveler left a rating score only Posted Dec 31, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Traveling

Posted Dec 26, 2016
If you only need a warm room and a hot shower this place fits the bill.
1 out of 5
by A verified traveler

Posted Dec 23, 2016 on Hotels
We have had better.
3 out of 5
by A verified traveler

Close to our destination

Posted Dec 20, 2016 on Hotels
The Carlsbad Caverns were mind blowing, you actually drive through the mountains, I definitely will be coming back.
2 out of 5
by A verified traveler

Dirty place

Posted Nov 30, 2016 on Hotels
When I checked in, they sent us to a non-vacant room. The people in the room weren't very happy with us trying to enter the room. Luckily the keys (cards) didn't work. The shower in the new room was broken but I was too tired to change rooms and the room was very dirty.
3 out of 5
by A verified traveler

Good clean inexpensive place when you are in need.

Posted Nov 28, 2016 on Hotels
The desk clerk did not seem to be happy to see us but it was late. The room was clean and tidy but the roof over the shower look to be damaged from a leak from the floor above. No immediate danger but it should be repaired soon. The room was nice and peaceful. The bed was comfortable. The price was reasonable.