Ratings based on 313 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
Posted Mar 12, 2017 on Hotels
My husband and I stayed for two nights this past week and we were very happy with the room, which was spacious and clean. We were on the first floor which was a big plus and everyone was very friendly and helpful. Breakfast was really good, above and beyond. We would definitely recommend Stevens Inn if you're in the area.
Posted Jan 30, 2017 on Hotels
A fine clean comfortable hotelPosted Jan 25, 2017 on Hotels
Good clean hotel. Little things stop me from giving it 5 stars. Wifi is ok. Bathroom tiny. But other than that very good. Plus breakfast was great buffet.
for Everyoneby A verified traveler from Silver City, NM
Really nice find in Carlsbad, NM.Posted Jan 13, 2017
Pros: Everything was perfect. Couldn't be happier!
Cons: Keep up the good work!
We went to Carlsbad for a one day project, requiring us to stay in Carlsbad overnight. I booked two rooms through Expedia based on customer reviews for this Best Western. What a treat! The service was top notch, restaurant had great food with great prices, & the free hot breakfast was just what we needed to get the day started.
Posted Jan 12, 2017 on Hotels
Definitely clean.Posted Dec 31, 2016 on Hotels
We came to Carlsbad to see Christmas on the Pecos. Our stay was just great. Due to a mistake we weren't sure we would have a room but the check-in clerk was so helpful and directed us to the Christmas on the Pecos and held a room for us while we hurried and got our ticket and returned to sign in. After the ride on the Pecos we returned to eat a nice dinner in the hotel restaurant. The service was good, the food was good and we would definitely come back again. Also, this is the only motel in town with a restaurant which made it very convenient and close to the river.
Convenient to Carlsbad CavernsPosted Dec 29, 2016 on Hotels
The hotel is attractive and the room was spacious and comfortable. It is convenient to Carlsbad Caverns, but on a noisy commercial highway. At least the rooms are set back from the street. Staff were friendly and helpful, and the on-site restaurant was nice. Room heater was noisy when turning on.
by A verified traveler
Posted Dec 14, 2016 on Hotels
by A verified traveler
Posted Nov 28, 2016 on Hotels
for Everyoneby A verified traveler
Posted Nov 28, 2016
Helpful pleasant staff,good bar and restaurant ,amazing breakfast