Ratings based on 360 Verified Reviews

3.3 out of 5
63% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Apr 27, 2017
Room 120 has a floodlight pointed right at the window, lighting up the room like the vegas strip. Would not stay again.
2 out of 5
by A verified traveler from Long Beach, CA

Posted Apr 23, 2017
This is a no frills budget hotel. It is Good for those who are going to visit Carlsbad Caverns.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean, comfortable, quiet

Posted Apr 19, 2017
Excellent service, breakfast and cleanliness, the staff was friendly, reservations quick and hotel security a plus....
4 out of 5
Recommended
for Families
by A verified traveler

Carlsbad Stay

Posted Apr 17, 2017
Pros: Great air conditioning and updated rooms. Very friendly staff.
Cons: Add more choices for breakfast. I need protein and most of the choices were Carbs.
Location: The Carlsbad Caverns were close by. For a small town they had a good selection of restaurants.
This hotel is older, but they have really updated it. The air conditioning was the best. It was quiet and keep the room at a comfortable temp. Staff was really friendly. Very reasonable rates.
3 out of 5
by A verified traveler from Escondido Calif.

Noisy above us

Posted Apr 14, 2017
Was a nice hotel but the noise level above us was all night long walking around. There was a light outside that was aimed at our window. Remote for thDavee tv worked only half of the time.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to oil action. Good price.

Posted Apr 2, 2017
Good for our one nite stay & catching up with family members.
2 out of 5
by A verified traveler

Overpriced no frills hotel. Keep looking.

Posted Mar 31, 2017
Just passing thru town, so didn't expect much, and this place lowered the bar. Chopped foam rubber pillows, no hot water, broken TV remote, charging plugs wouldn't stay in wall sockets, flood light shining on window and the active hospital's helo-pad directly across the street was an added bonus. Unfortunately, left a poor impression of Carlsbad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2017
Easy to find, breakfast was ok. Close to attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mo

Quiet hotel

Posted Mar 27, 2017
Cons: air conditioner noisy.
Location: Closest to Carlsbad Cavern. Would take back route.
Only complaint was air conditioner was noisy. Room nice and staff friendly. Recommend taking the back way to avoid downtown traffic to highway to Carlsbad Cavern.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel helpful staff, bad breakfast

Posted Mar 26, 2017
Helpful staff but she didn't want to be there. No pool, but still advertising one. Found room nice and clean.