Ratings based on 1,597 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jul 21, 2019
Comment from Hotel Management
Jul 22, 2019 by Lynne, Hotel Management
Thank you for staying with us and for sharing your experience. We are pleased that you enjoyed your stay and we look forward to seeing you again soon.
4 out of 5
by A verified traveler

Posted Jul 17, 2019
Comment from Hotel Management
Jul 17, 2019 by Lynne, Hotel Management
Thank you for staying with us, we look forward to seeing you again soon.
2 out of 5
by A verified traveler

Posted Jul 10, 2019
Cannot get a decent shower: waterspikes from frigid to scalding
Comment from Hotel Management
Jul 15, 2019 by Lynne, Hotel Management
Thank you for staying with us. We apologize that we have had issues with our water supply over the weekend which affected the hotel showers. We hope that we have the opportunity to see you again soon.
5 out of 5
by A verified traveler from Dapto

Posted Jul 4, 2019
Customer service has been outstanding! The room was warm, cosy & clean when we arrived. Very happy
Comment from Hotel Management
Jul 8, 2019 by Lynne, Hotel Management
Thank you for staying with us and for sharing your experience. We are pleased that you enjoyed your stay and appreciate your positive comments. We look forward to seeing you again soon.
4 out of 5
by A verified traveler from Mansfield

Posted Jun 26, 2019
Stay here a lot when we come to Melbourne as easy to get to and very comfortable.
Comment from Hotel Management
Jul 2, 2019 by Lynne, Hotel Management
Thank you for staying with us, we appreciate your comments and are pleased that you enjoy your stays. We hope that we have the opportunity to see you again soon.
5 out of 5
by A verified traveler

Posted Jun 23, 2019
Comment from Hotel Management
Jul 2, 2019 by Lynne, Hotel Management
Thank you for staying with us, we hope that we have the opportunity to see you again soon.
3 out of 5
by A verified traveler

Posted Jun 3, 2019
This property needs a re-vamp - it looks tired. Not having a gym is a big negative these days.
Comment from Hotel Management
Jul 3, 2019 by Lynne, Hotel Management
Thank you for staying with us, we appreciate your feedback. We are planning on renovating our hotel rooms in the near future. We do not have a gym on site however all guests are able to use the sports facilities at Melbourne University which is a short walk away. We hope that we have the opportunity to host you again.
4 out of 5
by A verified traveler

Posted Jun 3, 2019
Great location, a little bit noisy when people are sitting in the courtyard but it wasn't really a problem as the noise stopped after 11pm
Comment from Hotel Management
Jul 2, 2019 by Lynne, Hotel Management
Thank you for staying with us, we appreciate your comments and are pleased that you enjoyed our location. We hope that we have the opportunity to see you again soon.
4 out of 5
by A verified traveler

Posted May 26, 2019
Position very convenient and everything in good order
Comment from Hotel Management
Jul 2, 2019 by Lynne, Hotel Management
Thank you for staying with us, we appreciate your comments and are pleased that you enjoyed our location. We hope that we have the opportunity to see you again soon.
5 out of 5
by A verified traveler from Brisbane

Posted May 26, 2019
It exceeded our expectations. Clean/ nice size room/ great position
Comment from Hotel Management
Jul 2, 2019 by Lynne, Hotel Management
Thank you for staying with us, we appreciate your comments and are pleased that you enjoyed your stay. We hope that we have the opportunity to see you again soon.