Ratings based on 1,646 Verified Reviews

4.4 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Access to city with great food options on lygon st

Posted May 6, 2017 on Wotif
Often stay here and great service. Update bathrooms would be a huge improvement.
Comment from Hotel Management
May 9, 2017 by lynne, Hotel Management
Thank you for choosing to stay at The Downtowner on Lygon Hotel and we are pleased that you enjoyed our service. We are now closed for a major renovation which will include brand new sparkling bathrooms. We look forward to welcoming you back early 2019 when we reopen..;. watch this space!!
4 out of 5
by A verified traveler

Decent location

Posted May 2, 2017
Pros: Good central location and friendly staff
Cons: Sound proofing is needed urgently (both windows and walls between rooms).
Location: Very close to Melbourne Central. So convenient to get around.
Quick check in, strange room where the fridge is inside the shower/Toilet. Climbing into the Shower is quite precarious as it is on a higher level and no supporting bars have been fixed to hold on to. We could hear a lot of noise from the street during the night which meant we were unable to sleep properly.
Comment from Hotel Management
May 9, 2017 by Lynne, Hotel Management
Thank you for choosing to stay at The Downtowner on Lygon Hotel and we are pleased that you found our staff friendly. We are now closed for a major renovation including a thorough makeover of the bathrooms. We look forward to welcoming you back early 2019 .... watch this space!!
5 out of 5
by Christopher

Posted May 1, 2017 on Hotels
Great location, friendly, professional staff. Spacious, comfortable room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good comfortable hotel

Posted May 1, 2017 on Wotif
Pros: Good service
Cons: Shower poor water pressure
Location: Good for food
Great location to get around Melbourne close to good variety of shops for food
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra ACT

Very convenient hotel in Carlton

Posted Apr 28, 2017 on Wotif
Pros: Staff were very helpful.
Cons: Air flow in the room- if the window is open it is noisy and the aircon is noisy but not a strong flow of air.
Perfect position for my short stay in Melbourne. Convenient for Royal Exhibition Building, Melbourne Museum, eateries in Lygon Street and a shortish walk to the free tram to access CBD shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Nice place close to facilities.

Posted Apr 27, 2017 on Wotif
Pros: Convenient
Was close to city centre, transport, restaurants, tourist interests. Easy to walk to.
Comment from Hotel Management
Apr 29, 2017 by Mason, Hotel Management
Hi Julie, Thank you for your feedback. We look forward to seeing you in 2019. - The Downtowner Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location

Posted Apr 25, 2017 on Wotif
Cons: Good reading lights next to bed.
Location: Food, food and more food. Spoilt for choice.
Great location, clean and comforable room. Would have liked a decent reading light though. Loved the magnifying mirror in the bathroom.
Comment from Hotel Management
Apr 29, 2017 by Mason, Hotel Management
Hi Karen, Thank you for your positive feedback! We are undergoing extensive renovations in order to improve our standard. We hope to see you in 2019! - The Downtowner Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great place.

Posted Apr 21, 2017
Awesome staff, close to all restaurants, the spa was more of a bathtub.
Comment from Hotel Management
Apr 29, 2017 by Mason, Hotel Management
Hi Profoak! Thank you for your feedback. Glad to hear our staff met all of your needs during your stay. We are undergoing renovations for the next 18 months to improve our standards. Hope to see you in 2019! - The Downtowner Team
5 out of 5
by A verified traveler

Comfortable Stay

Posted Apr 19, 2017 on Hotels
This hotel is very clean and quiet. There are lots of restaurants nearby, and a Woolworths one kilometer away. It's very suitable for couples and families. Although the lift is not working during our stay, we stay in lower level, so that's fine. My boyfriend and I enjoyed a nice Easter holiday here!
Comment from Hotel Management
Apr 29, 2017 by The Downtowner Team, Hotel Management
Hi there, Thank you for your feedback! Glad to hear you enjoyed your stay with us. We are undergoing extensive renovations for the next 18 months to improve our hotel standard. Hope to see you in 2019! - The Downtowner Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice down to earth hotel.

Posted Apr 19, 2017
Pros: Clean. Good location. Parking. Pleasant staff.
Cons: Nothing.
Comfortable room in a nice hotel in a good location. No frills compared with the top end of town but definitely not "budget" standard.
Comment from Hotel Management
Apr 19, 2017 by Lynne Chepanidis, Hotel Management
Thank you for your kind comments.