Posted Dec 18, 2016 on Hotels
We had high expectations due to reviews that we read, but were disappointed with our stay at Carmel Forest. The food was on par with that of a 2 star resort in the states, the service was mediocre (needed multiple follow up calls to get room clean, could not get a straight answer on when & if the wine bar was open - which it never was), Beds were small, AC heat/didnt work properly, among a number of other minor annoyances that we would not have expected given the price, ratings, and other reviews. We gave the feedback to the hotel upon leaving, but were met with a shrug and a "sorry". On the positive side, the spa was great. We enjoyed the massages (ask for Alana!) and the pool/jacuzzi area was very relaxing. While it is probably the best place to stay in the area, I would not expect a pampering luxury all inclusive weekend out of Carmel Forest Spa.