Ratings based on 560 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is beautiful

Posted Sep 16, 2017
Pros: Everything
Cons: Room key didn't work good at all
Location: Shops and restaurants were excellent love hiking.
The grounds are beautiful and the hotel was perfect for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Labor Day Weekend Stay

Posted Sep 9, 2017
Pros: The fact that it had a bar, a lovely breakfast and a shuttle.
Cons: Guest rooms.
Location: Scenic walk was my favorite thing. Followed by two fabulous dinners in town.
Arrived on a hot day: 87 degrees. There is no air conditioning at the hotel or elsewhere in Carmel. But, fans are provided. Hotel public areas are nice. On the other hand, our rooms were small, bathrooms were tiny, and the decorating was dated beach minimal. (We stayed in another in town hotel two years ago which had much nicer rooms, was less expensive, but had none of the following resort amenities). A $35 daily resort fee is charged on top of room fees: It really covers the lovely buffet breakfast served in the morning in the library and terrace areas, which have ocean views. There also is a very nice bar, for light fare and beer at other times of the day. Street parking only. But, no need to move car. The hotel is just a few blocks from the beach and the main shopping area in town. If you don't care to walk, the hotel has a shuttle. A young staff...but they do aim to please and seem on top of things. We enjoyed our stay. But, the hotel price was high for what is no more than a 4 star property.... but then again rates were jacked for Labor Day weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location a few blocks from the beach and a

Posted Aug 23, 2017
Great place to stay when stopping Carmel. Staff was very helpful. Hotel was very special
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 18, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from fresno Ca

Superb ambiance

Posted Aug 17, 2017
Poor shower and low quality bed mar an otherwise excellent experience
3 out of 5
by A verified traveler

Posted Aug 16, 2017 on Hotels
Extremely small rooms. Very noisy (steps above, noise from the adjacent rooms, noise from the hallways and noise from outside).
3 out of 5
by A verified traveler

Not the most restful room, but charming hotel.

Posted Aug 14, 2017 on Hotels
This is a very nice, older property in a great location. As we were staying for only one night we were unfortunately put into a room above the boiler which rattled and hummed for most of the night. We asked to move, but there were no other rooms available. I'm not sure that this room should be an option without full disclosure. The staff was very nice and the hotel has great character, but I'm not sure we would return.
5 out of 5
by taquaina goins

sweetie

Posted Aug 10, 2017 on Hotels
I loved it
4 out of 5
by A verified traveler

Great spot

Posted Aug 7, 2017 on Hotels
It's an inn and some rooms may be small Try to get the rooms overlooking pool and courtyard very pretty
5 out of 5
by Matthew

This traveler left a rating score only Posted Aug 6, 2017 on Hotels