Ratings based on 532 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Right in the neighborhood and steps to the beach

Posted Sep 21, 2017
Walk to the beach, nice staff, wine tasting, nice pool and beautiful property
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is beautiful

Posted Sep 16, 2017
Pros: Everything
Cons: Room key didn't work good at all
Location: Shops and restaurants were excellent love hiking.
The grounds are beautiful and the hotel was perfect for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Labor Day Weekend Stay

Posted Sep 9, 2017
Pros: The fact that it had a bar, a lovely breakfast and a shuttle.
Cons: Guest rooms.
Location: Scenic walk was my favorite thing. Followed by two fabulous dinners in town.
Arrived on a hot day: 87 degrees. There is no air conditioning at the hotel or elsewhere in Carmel. But, fans are provided. Hotel public areas are nice. On the other hand, our rooms were small, bathrooms were tiny, and the decorating was dated beach minimal. (We stayed in another in town hotel two years ago which had much nicer rooms, was less expensive, but had none of the following resort amenities). A $35 daily resort fee is charged on top of room fees: It really covers the lovely buffet breakfast served in the morning in the library and terrace areas, which have ocean views. There also is a very nice bar, for light fare and beer at other times of the day. Street parking only. But, no need to move car. The hotel is just a few blocks from the beach and the main shopping area in town. If you don't care to walk, the hotel has a shuttle. A young staff...but they do aim to please and seem on top of things. We enjoyed our stay. But, the hotel price was high for what is no more than a 4 star property.... but then again rates were jacked for Labor Day weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location a few blocks from the beach and a

Posted Aug 23, 2017
Great place to stay when stopping Carmel. Staff was very helpful. Hotel was very special
4 out of 5
Recommended
for Everyone
by A verified traveler from fresno Ca

Superb ambiance

Posted Aug 17, 2017
Poor shower and low quality bed mar an otherwise excellent experience
2 out of 5
by A verified traveler from Colorado

Older hotel lacking modern conveniences.

Posted Aug 5, 2017
Pros: Grounds and breakfast buffet although the staff served the same food every morning
Location: Location is good. Close to beach but an uphill hike to shopping district
Our room (412) had a bathroom so small the door wouldn't open the entire way before striking the vanity top. Barely enough room to sit on the toilet. Shower was fine, but it took up most of the space. The room was also small. Housekeeping missed our room one day.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto ontario canada

Beautiful but deceiving!

Posted Jul 24, 2017
The hotel is beautiful but just be careful when booking, the size of the room and bathroom vs the cost of the room. An ocean view is preferable. I suggest you call the hotel to reserve.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great time.

Posted Jul 10, 2017
We didn't want to leave the hotel. Great place to stay
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Amazing Staff

Posted Jul 2, 2017
Pros: The staff
Location: Very easy walk into the shops and restaurants
Starting from the beginning of your check in Miguel who helped with our bags arranged with the front desk for an upgrade as it was our anniversary. The breakfasts were amazing especially the omelettes! Easy walk into town. There is a free shuttle to restaurants or wherever you want to go.
5 out of 5
Recommended
for Everyone
by A verified traveler from kc

The breakfast was amazing!

Posted Jun 25, 2017
The location is perfect and everyone could not have been nicer!!!