Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
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Reviews of Carmelo Resort & Spa

4 out of 5
Carmelo Resort & Spa
Ruta 21, Km 262, Carmelo, Colonia

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 182 reviews" "
Rating 8 - Good. 31 out of 182 reviews" "
Rating 6 - Okay. 4 out of 182 reviews" "
Rating 4 - Poor. 2 out of 182 reviews" "
Rating 2 - Terrible. 0 out of 182 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

FLAVIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With a building that looks more like a work of art nestled in a forest, the resort is a unique experience! You can see that the building is a little aged and in need of some maintenance, but nothing that would lose the shine of the place.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelencia
Todo fue perfecto: la habitacion duplex, la atencion del spa (especial mencion a Edda que nos coordino la agenda) y las instalaciones. Lo que me parece bastante excesivo es el precio de comer en el restaurant, demasiado! Si bien la gastronomia es muy buena, no se justifica lo costoso.
Stayed 2 nights in Jun 2023

8/10 Good

diego

Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with a staff to match the facilities.
Stayed 1 night in Feb 2020
Response from Carla on Feb 20, 2020
Thank you for your comments!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in nice safe location. Close to wineries.
Stayed 2 nights in Jan 2020
Response from Carla on Feb 4, 2020
Thank you for your comments!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
This resort was amazing. It is a very picturesque and serene location. All the staff was very welcoming. We stayed in the bi level suite which was perfect. The outdoor spaces are very well designed and the view is amazing everywhere you look. I highly recommend this resort and we will be back.
Stayed 1 night in Nov 2019
Response from Carla on Nov 19, 2019
Dear Mark, Thank you for your comments! Looking forward to welcoming you again. Best regards

10/10 Excellent

YP, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with wonderful staff. Countless small touches that only a high caliber hotel knows how to do. Very family friendly with delicious breakfast.
Stayed 5 nights in Dec 2018
Response from Ana Kammerer on Jan 2, 2019
Thank you for your feedback and for choosing our Resort for your stay while in Uruguay! We look forward to receiving you again in 2019. Best regards,

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Ana Kammerer on Nov 1, 2018
Muchas gracias Bettina por habernos elegido y por su feedback positivo! Esperamos haya disfrutado su estadía en nuestra casa y ojalá podamos tenerla nuevamente de regreso muy pronto. Cordialmente,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular
Spectacular! Amazing accommodations, service, dining, spa, facilities.
Stayed 2 nights in May 2018
Response from Ana Kammerer on Jun 19, 2018
Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
splendid hotel
enjoyed our time there. great place. was only there for one night during a golf tournament. definitely recommend it!
Stayed 1 night in May 2018
Response from Ana Kammerer on Jun 1, 2018
Thank you for your feedback and for choosing us! We hope to receive you again in anither Golf Tournament. Kind regards,

8/10 Good

Terrence Arthur

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2018
Response from Ana Kammerer on Mar 10, 2018
Dear Mr. Terrence, Thank you for your feedback! I hope you had enjoyed your stay with us and of course it will be a pleasure to receive you again soon in Carmelo! Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Luxurious Resort!
Although we experienced a power outage for 45 minutes THIS PLACES IS TO DIE FOR!!! Beautiful grounds, luxury everywhere you look, best value for your dollar. I look forward to the day we return back to this majestic place. The food was exceptionally delicious, prepared with delectable perfection. Great place for families, couples and all the above.
Stayed 2 nights in Dec 2017
Response from Ana Kammerer on Feb 18, 2018
Thank you for choosing us and for your comments related to your stay last January! We´re really sorry for the inconvenience with the power outage and for sure we'll take into consideration your recommendation in more or new generators. We look forward to receiving you again at our Resort. Best regards,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect , !!
Stayed 1 night in Nov 2017

10/10 Excellent

idil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JOSEVCD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable
This is the best hotel in South America. Hands down. Beautiful locale. Away from the bustle of Buenos Aires. Spectacular in every way.

10/10 Excellent

Marc, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great resort in Uruguayan countryside!
The rooms are terrific.We had a duplex with our daughter staying on a twin type bed downstairs.The staff throughout the resort was excellent.There was a poolside restaurant where they would bring orange and lemon flavored water and free ice cream. The food was excellent.There was a wide choice of free breakfast.The dinners were uniformly excellent.There was a nice yoga studio by the river.The workout room was a bit dated but adequate.Two tennis courts and they supplied all the equipment.Free use of bikes where you could ride to a nearby marina thru a very nice housing development. The only disappointment was the food at the neighboring Narbona winery.Wine was fine;food was not

6/10 Okay

Felipe, Mexico City

Liked: Cleanliness
Nice building, quality not up to standards
Restaurant was regular quality and the prices were outrageous. The hotel is in need of better maintenance (overall look and leaks during rain). Not up to Four Seasons standard.

8/10 Good

Dave, Keene, NY

Liked: Cleanliness, staff & service, property conditions & facilities
A nice 2 or 3 night quiet break from Buenos Aires
The rooms are very spacious and pleasant. Service was occasionally weak (eg pool bar), but other times excellent (eg room service). There were small maintenance issues like the outdoor shower drain left you standing in water....small things...it isn't a new hotel. The pool is wonderful, a huge 3 tiered square, with plenty of space for everyone. The food was good but not remarkable. The spa is nice and there is also a large indoor heated pool and a decent gym. There are tennis courts, a golf course and horses are available. It is located in a pine and eucalyptus forest that is very fragrant, nice unless you are allergic to it. The river shore is accessible but not a place you want to swim. Access to the hotel is via a fast ferry, only 1 hour from Buenos Aires to Colonia, Uruguay and then a 1 hour drive (they meet you at the boat if you like). So it is a nice 2 or 3 night break from Buenos Aires busy streets. Relative to Argentina, prices in Uruguay is expensive and the Four Seasons is no exception.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Sweet and Awesome
Fantastic property, beautiful setting, great staff, tons of activities, extremely relaxing. Have them make a reservation for you at Finca Narbona. Pet the tegus. We went in off-peak/shoulder season so there was a lot of renovation going on -- can only assume it will be even better in peak season.

10/10 Excellent

Jose, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Season in Carmelo Uruguay - Honeymooners
For our honey moon we spent 3 nights at the Four Season at Carmelo, Uruguay. Our room was very spacious were we spent quite some time. The staff was excelent at making our experience just delightfull. Food was very good, not excelent, but very good. There are not many choices in Carmelo to have a nice dinner, so the hotel's restaurant was practically the only choice, but its nice atmosphere and excelent service made it very enjoyable. We enjoyed the pool many hours, having some drinks and finger food, the empanadas were incredible.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
GREAT EXPERIENCE: THANK Y OU
We spent a wonderful week at the Four Seasons Carmelo. The facility is wonderful, but what really made our vacation special was the staff. Everyone at the Four Seasons went out of their way to make our trip and vacation special...and they succceeded. Our expectations for this resort were exceeded. I really can not express just what a great resort and experience this was. From golf to cooking in the kitchen (one of our favorite activities) to a tour of Colonia, to horse back riding, to a day trip to B.A.--it was all wonderful. This was a vacation our children will never forget. Thank you Four Seasons.

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não superou as expectativas
Lugar incrível, mas precisa de um pouco de manutenção. Fomos na baixa temporada e achamos que o serviço poderia ser melhor em alguns momentos, às vezes tinha serviço na piscina e no outro dia não por exemplo. Os preços são caros e a qualidade não faz jus ao preço.
Stayed 3 nights in Nov 2023

8/10 Good

Felipe

Liked: Room comfort
O lugar é incrível, localização em uma província única do Uruguai. O projeto do resort é fascinante, mas está faltando cuidado por parte dos administradores, a equipe do hotel não dá atenção aos hóspedes, você senta nas cadeiras da piscina e ninguém vem servir. As atividades do resort são soltas, não há animação, não há música. A cama é grande, mas claramente colchão mole e afundando, entre alguns outros detalhes em que estão pecando.
Stayed 2 nights in Oct 2023

10/10 Excellent

CARLOS

Stayed 3 nights in Oct 2023

10/10 Excellent

Giovana

Stayed 1 night in Aug 2023

6/10 Okay

Tomaz

Stayed 5 nights in Jul 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lind, Espetacular.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

MARCO AURELIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom mesmo mas, há que se considerar os 28 anos de idade que acabam pesando um pouco em alguns quesitos.
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo muito
Lugar único, decoracão super agradável. Spa Sensacional e com massagens maravilhosas. O que precisa melhorar é a qualidade do café da manhã, todos os dias foram oferecidos a mesma coisa sem troca ou alteracão no cardápio e o atendimento no jantar bastante lento.
Stayed 4 nights in Jun 2023

10/10 Excellent

Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 1 night in Apr 2023

10/10 Excellent

Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência surreal!
Experiência surreal! Tudo impecável, quarto e vista perfeito. Atendimento super acolhedor.
Stayed 2 nights in Apr 2023

10/10 Excellent

ana beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível. No meio de uma floresta de pinhos. Sóbrio. Impecável. Piscina maravilhosa. Na beira do rio da prata. Fiquei bem impactada com a beleza do lugar, do hotel e da paisagem.
Stayed 1 night in Mar 2023

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal es superamable y atento a cualquier cosa que necesites. El lugar el precioso, los bungalows enormes y muy bien decorados, los atardeceres mágicos. La comida no me pareció wow, pero estaba muy bien.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great location in a forest. Very peaceful with beautiful sunsets over Rio Plata. Very big suites with comfortable bed. Good breakfast. Lovely big swimming pool. Good fitness facility.
Stayed 3 nights in Jan 2023

10/10 Excellent

Francisco

Stayed 2 nights in Jan 2023

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Carla on Mar 17, 2020
Muchas gracias Leonardo!

10/10 Excellent

Maria Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel maravilhoso Experiência surpreendente. Lugar lindo, quarto muito amplo e extremamente confortável. Área da piscina incrível. Café da manhã muito bom.
Stayed 2 nights in Jan 2020
Response from Carla on Feb 9, 2020
Muito orbigada Maria pelo seus cmoentarios!

8/10 Good

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, muito bonito e bem conservado. Ponto positivo para o atendimento, funcionários sempre muito atenciosos. Ponto negativo para o restaurante do hotel, péssimo.
Stayed 1 night in Jan 2020
Response from Carla on Jan 23, 2020
Muito obrigada Diogo.

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para descansar !!
Stayed 2 nights in Dec 2019
Response from Carla Traverso on Dec 20, 2019
Muchas gracias Diego!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel en UY
Excelente experiencia como siempre, servicios y lugar excelente. Todo de primera
Stayed 1 night in Dec 2019
Response from Carla Traverso on Dec 16, 2019
Estimado Alejandro, Muchas gracias por sus comentarios! Esperamos recibirlo nuevamente, Saludos,

10/10 Excellent

guilherme, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom
Hotel realmente é incrivel e muito bonito. Quarto amplo, bem decorado, serviço muito bom.
Stayed 1 night in Sep 2019
Response from Carla on Oct 21, 2019
Prezado Guilherme, Muito obrigada pelo seu comentario!

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento e hotel premium!!!! Fantástico e com certeza voltaremos
Stayed 3 nights in Sep 2019
Response from Virginia on Oct 22, 2019
Muito obrigada. Foi um prazer

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Carla on Sep 3, 2019
Thank you Melissa!

10/10 Excellent

Marcia, Pelotas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lugar lindo, atendentes receptivos e educados. Café da manhã maravilhoso
Stayed 2 nights in Jul 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Carla on Jun 18, 2019
Thank you Michelle

10/10 Excellent

Marco Aurélio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Virginia on Jun 13, 2019
Thank you Mr. Aurelio!