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Calle 31 No 274 Col Benito Juarez, Ciudad del Carmen, CAM, 24170
  • AirportCiudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)16 min walk
  • Popular LocationEl Zacatal Bridge3 min drive
  • Popular LocationOur Lady of Carmen Church3 min drive
  • Popular LocationNorte Beach11 min drive
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Room options

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 339 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
2 bedrooms
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 339 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • 1565 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • 1565 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 339 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 339 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Walk to Church of Our Lady of Fatima

Outdoor pool

Holiday Inn Express Ciudad Del Carmen, an IHG Hotel

Ciudad del Carmen
Pool
Breakfast included
Free airport shuttle
Pet friendly
9.0 out of 10, Wonderful, (320)
The price is $62
$73 total
includes taxes & fees
May 12 - May 13
Holiday Inn Express Ciudad Del Carmen, an IHG Hotel

About the neighborhood

Ciudad del Carmen

Located in Ciudad del Carmen, Holiday Inn Ciudad del Carmen, an IHG Hotel is in the entertainment district and near the airport. Church of Our Lady of Fatima and Our Lady of Carmen Church are notable landmarks, and the area's natural beauty can be seen at Laguna de Terminos and Zaragoza Park. University Cultural Center and El Zacatal Bridge are two other places to visit that come recommended.
Visit our Ciudad del Carmen travel guideOpens in a new window

What's nearby

  • Church of Our Lady of Fatima - 2 min drive
  • El Zacatal Bridge - 3 min drive
  • Our Lady of Carmen Church - 3 min drive
  • Carmen XXI Convention Center - 4 min drive
  • Norte Beach - 11 min drive

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 2 min drive

Restaurants

  • Wing's Army - 4 min walk
  • Mr. Pampas - Cd. del Carmen - 6 min walk
  • Toks - 6 min walk
  • Tortilleria Real Reloj - 5 min walk
  • Restaurante Taqueria el Vaquero - 3 min walk

About this property

Holiday Inn Ciudad del Carmen, an IHG Hotel

Hotel near Laguna de Terminos
Located close to Church of Our Lady of Fatima and El Zacatal Bridge, Holiday Inn Ciudad del Carmen, an IHG Hotel provides a free roundtrip airport shuttle, a free daily manager's reception, and a coffee shop/cafe. The on-site local and international cuisine family restaurant, Akalan, offers breakfast, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle, and concierge services
  • A computer station, a billiards/pool table, and a vending machine
Room features
All 148 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Akalan

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 390 per pet, per week, plus a deposit of MXN 390 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Pet deposit: MXN 390 per week
  • Pet fee: MXN 390 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ciudad Carmen
Holiday Inn Ciudad Carmen Ciudad del Carmen
Holiday Inn Ciudad Carmen Hotel
Holiday Inn Ciudad Carmen Hotel Ciudad del Carmen
Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen
Ciudad Del Carmen Holiday Inn
Ciudad Del Carmen, An Ihg
Holiday Inn Ciudad del Carmen
Holiday Inn Ciudad del Carmen an IHG Hotel
Holiday Inn Ciudad del Carmen, an IHG Hotel Hotel
Holiday Inn Ciudad del Carmen, an IHG Hotel Ciudad del Carmen

Frequently asked questions

Does Holiday Inn Ciudad del Carmen, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Ciudad del Carmen, an IHG Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Ciudad del Carmen, an IHG Hotel on May 3, 2024 start from $68.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Ciudad del Carmen, an IHG Hotel pet-friendly?

Yes, Holiday Inn Ciudad del Carmen, an IHG Hotel allows cats and dogs (limit 3 total). There's a deposit of MXN 390 per week and a fee of MXN 390 per pet, per week. Service animals are exempt from fees.

How much is parking at Holiday Inn Ciudad del Carmen, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Inn Ciudad del Carmen, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Ciudad del Carmen, an IHG Hotel?

Check-out is at noon.

Does Holiday Inn Ciudad del Carmen, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Holiday Inn Ciudad del Carmen, an IHG Hotel located?

Situated near the airport, this hotel is 1.1 mi (1.8 km) from Church of Our Lady of Fatima and within 3 mi (5 km) of Laguna de Terminos and El Zacatal Bridge. University Cultural Center and Our Lady of Carmen Church are also within 3 mi (5 km).

Holiday Inn Ciudad del Carmen, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 204 reviews" "
Rating 8 - Good. 64 out of 204 reviews" "
Rating 6 - Okay. 13 out of 204 reviews" "
Rating 4 - Poor. 9 out of 204 reviews" "
Rating 2 - Terrible. 4 out of 204 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria, Houston

Traveled with family
Liked: Cleanliness, amenities
The hotel is okay, but the entrance was blocked by cars when we arrived and we had to wait a while to get out of the car. The room and service were good although the elevator was damaged and the room was far away.
Stayed 1 night in Nov 2023

8/10 Good

Christophe

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento reducido
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Stayed 2 nights in Aug 2023

8/10 Good

José Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje familiar
El hotel es como lo esperaba de un hotel de cadena. Servicio estandarizado, el personal mucho muy amable. Las instalaciones bien. Un poco desactualizado pero completamente funcional. Cerca de donde tienes que ir. Una felicitación aparte al restaurante que por lo menos el desayuno es de muy buen sabor y bien servido. Excelente relación precio calidad
Stayed 2 nights in Feb 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to the airport lots of shopping options close by and also many good options
Stayed 1 night in Jan 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
descent hotel in carmen
Stayed 1 night in Jan 2023

10/10 Excellent

ma de los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Nov 2022

8/10 Good

Marc M

Stayed 1 night in Nov 2022

4/10 Poor

Bjoern

Business traveler
Disliked: Cleanliness, property conditions & facilities
Super loud, fans running all the time, and everything looks and feels old.
Stayed 1 night in Sep 2022

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5
Address
Calle 31 No 274 Col Benito Juarez, Ciudad del Carmen, CAM