Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Comfort Inn And Suites

2.5 out of 5
Comfort Inn And Suites
634 Soders Rd, Penns Grove, NJ

Reviews

7.4

Good

Rating 10 - Excellent. 256 out of 872 reviews" "
Rating 8 - Good. 312 out of 872 reviews" "
Rating 6 - Okay. 151 out of 872 reviews" "
Rating 4 - Poor. 77 out of 872 reviews" "
Rating 2 - Terrible. 76 out of 872 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Charles J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Gonzalo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
there were bed bugs on the room and i ended up in the ER with an allergic reaction !!!
Stayed 1 night in Feb 2024

6/10 Okay

Danyelle

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed just to get some sleep. Room was clean and QUIET!
Stayed 2 nights in Mar 2024

10/10 Excellent

ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Staff had some confusion with Check in and additional day check in. Other than that no problems.
Stayed 3 nights in Mar 2024

10/10 Excellent

ralph

Stayed 2 nights in Feb 2024

8/10 Good

Nelson

Stayed 1 night in Jan 2024

6/10 Okay

Donna

Liked: Cleanliness
I always stay here when travelling south. This time the front desk person was less than helpful and failed to tell me the road to the diner i asked about was closed so i tried to get to the diner and got lost. Also, TV and internet not working and they failed to get it fixed.
Stayed 1 night in Jan 2024

2/10 Terrible

Leopaldo

Stayed 1 night in Dec 2023

10/10 Excellent

Cherreem

Stayed 1 night in Dec 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay!!
We had a great stay at Comfort Inn in Carneys Point, NJ. The room was nice and clean. The breakfast was really good with a variety of foods. It would be nice if they provided coffee for the guests throughout the day instead of just during breakfast. Also they should have towel bars in the bathrooms. We have stayed there many times in the past several years and we will stay there again in the future.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Alberto, New York

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Shirlyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Franckel

Liked: Cleanliness, staff & service, property conditions & facilities
The attendance was good they take care of their customers
Stayed 5 nights in Nov 2023

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Charles

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the breakfast -- unchanged over 4 days, serving turkey sausage and egg something; no hot sauce; everything looked like high carb and processed a long time prior. People responded but not considered friendly or helpful.. Furniture makes little sense: high open piece with what appears to be a narrow tall closet -- but no hanger rods. Just no personality to this property. or its staff; 2 times to get clean linens over 5 days.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carnell

Check in
Stayed 1 night in Nov 2023

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Room was clean just a little dated. The bathroom shower head did not work for different spray patterns.windows could of used a good cleaning inside and out. Comfortable with an makeover it would be a 5.
Stayed 1 night in Nov 2023

8/10 Good

William

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice & convenient
Stayed 1 night in Nov 2023

8/10 Good

Donna

Business traveler
Liked: Staff & service
Off the beaten path, roads closed, rural area
Stayed 3 nights in Nov 2023

10/10 Excellent

Shipp

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Best ever I stay at Confort Inn when ever I go to NJ.
Stayed 2 nights in Nov 2023

6/10 Okay

Chad

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Computer room was not in operation and had 4 foot high boxes stacked in it all over the room; outside of hotel is dimly lit and on one end completely dark; limited parking; hallway going to rooms smelled like moth balls; carpets looked dirty and need steamed cleaned badly. Trash laying around outside and at hotel entrance; bathtub has slanted sides and can not stand it it with your feet side by side like normal. Shower head was clogged, dirty and did not spray well. For the price of this hotel, do not go here. Only stay if you are looking just for a place to sleep. The afternoon and night shift front desk associates were very nice and helpful.
Stayed 6 nights in Nov 2023

6/10 Okay

Peder

Traveled with family
Disliked: Cleanliness, amenities
The bed and pillows were very comfortable. The bathroom tub needed cleaning and the bathroom walls were dirty and needed to be wiped down or repainted, and there was tile missing from the floor behind the bathroom door. The door to the room did not close tightly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Do you understand going in that this is not a fancy property then for the level that it is I thought it was very good! The staff are great. The shuttle service was exactly as stated, very reliable. When we got to the airport, we called the hotel and the shuttle was there within minutes, when we left very early the next morning go back to the airport again the shuttle driver was just fantastic
Stayed 3 nights in Oct 2023

6/10 Okay

Dorrie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fine for what we paid, but in need of an update
The staff working here were friendly and helpful when we interacted with the front desk and breakfast area staff. The condition of the linens was terrible with holes in them, and the comforters were stained on top with black marks from luggage. The bathrooms were really clean, but need an update in the shower and floor. We got what we paid for I guess.
Stayed 2 nights in Oct 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get a pool
Stayed 1 night in Aug 2023

6/10 Okay

CHRISTIAN

Traveled with partner
Disliked: Cleanliness
We had two towels in the bathroom for two people. Most hotels have at least four towels. It smelled like someone smoked weed in our room before we got there. Not enough lighting in the side parking lot. Came back to the hotel at 10 pm and it was very dark in the parking lot near the wooded area. Not good for safety. Not the worst but could use some improvements. Thanks
Stayed 1 night in Oct 2023

2/10 Terrible

Donald

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left as soon as we entered the room. They gave us a room that was dirty. There were dark streaks and hair on the sheets. The toilet seat was broken. The light fixture in the bathroom was missing leaving a large hole in the ceiling. The chair had black and brown stains on it. We requested new sheets and comforter and the front desk said we had to come get them. She said we had to change the bed ourselves because she was the only person working. I was annoyed at this but went to the desk anyway. She only gave us sheets. She said they ran out of comforters. The room was cold. She then gave us an extra thin sheet and said this is all she could do. We checked out 10 minutes after we checked in. We are waiting for our refund that they claim they are processing.
Stayed 1 night in Oct 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Easy check in, friendly reception. Nice room. would recommend and will stay here again if in the area.
Stayed 1 night in Oct 2023

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean. Place was very quiet and have a nice breakfast. Loved the jetted tub!!! Defiantly will return....
Stayed 2 nights in Oct 2023

4/10 Poor

denise

Traveled with family
Room was clean but mostly everything was old and worn out. I didn’t shower due to the condition of the tub area.
Stayed 1 night in Sep 2023

2/10 Terrible

SARAH

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms had exposed wires and lights in the bathroom such that it was unsafe to shower so we didn’t. Also the deadbolt wouldn’t go back in after we opened it so we had to sleep w the door unlocked. The TV didn’t work. At 6am the donkey across the street was braying and woke us all up

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

maurell, phila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing was when I got to my room they cleaning guy was watching tv and wasn't finished cleaning. Then used a towel and the broom to mop the bathroom floor with...other than that I was satisfied.
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Winnie

Stayed 1 night in Sep 2023

8/10 Good

Miguel

Traveled with family
Liked: Staff & service, amenities
It was convenient
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Traveled with family
No waffle mix at breakfast and no one around to ask. No fresh fruit and no other bread except white bread. Place was clean and price good
Stayed 1 night in Sep 2023

10/10 Excellent

maurell, phila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in front staff at the desk was super friendly...beds were comfortable and the room was clean..check in was early too...thanks and keep up the good work...I'll be back there again
Stayed 1 night in Sep 2023

2/10 Terrible

Thomas

Stayed 2 nights in Sep 2023

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Second stay here in 3 weeks and they remembered me. They are very pleasant and friendly, easy to talk to and efficient in their jobs.
Stayed 1 night in Sep 2023

8/10 Good

Harold

Liked: Cleanliness, property conditions & facilities, room comfort
Bluegrass Stay
The biggest problem was accessibility. The exit off of I-295 south for NJ-140 was closed due to bridge construction so I had to pull up the map to figure out how to get there. Had I known the situation I might have chosen a different hotel. And there was no communication from the hotel to advise me of alternate ways to access the hotel. But it was somewhat "isolated" at the end of a road an quite quiet. The only "issue" with the room was that the rod for the shower curtain was mounted so that water dripped from the show curtain onto the floor instead of the shower. This caused the bath mat to become wet. When I requested another bath mat, I got another towel but no mat. Thus the towel became a defect bath mat!
Stayed 3 nights in Aug 2023

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently roads getting to area closed under repair making it not as easy to access off the interstate.
Stayed 1 night in Aug 2023

4/10 Poor

Federico

Stayed 1 night in Aug 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
nice place to stay as i do often stay here but better selection on tv would be nice but not a deal breaker also credits back security charges quickly on my credit card
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
nice place but i would have liked a better selection of channels on tv
Stayed 1 night in Aug 2023